Once again, I received excellent professional service from this company. The service exceeded my…read moreexpectations, and I appreciate the owner's understanding regarding a manufacturer issue--specifically, the failure to inform customers and service providers that a previously low-cost repair had been replaced by a redesigned, significantly higher-cost part. This situation was disappointing for both the owner and myself. I valued the owner's transparency and feedback, and ultimately we decided to replace the washer rather than proceed with a repair that exceeded the machine's value. Unfortunately, this reflects a broader issue where manufacturers make it increasingly difficult to maintain older appliances due to costly design changes. Great staff and honest service at Doc's Appliance Service.

Had a Dishwasher that was out of commission for weeks- would not power on. Another company had been…read moredispatched by my Home Protection plan to fix it. After several trips and part swaps they could not fix it. I asked My HP plan company to send out someone else. Docs Appliance came out, and Anthony was the tech. He reviewed all the previous work. Taking a lot of time and testing he noticed that the wiring harness that had been replaced was installed incorrectly. After more inspection Anthony found some burned out components on the User Interface board. He was able to get a new one and replaced the defective one. After that the dishwasher powered on, and now works great. Thanks to Docs and Anthony for solving this problem

Lorenzo did a great job fixing our dryer. He went above and beyond in fixing the issue as well as…read morecleaning out the dryer and replacing worn rollers without charging extra. He took time to explain what happened and how to prevent it form happening in the future. I would highly recommend him.

All around, respectful man on time, very thorough, took out time to explain what was going on with…read moremy unit. Price was reasonable, and I also like the fact that he calls you to confirm the appointment when in route and upon his arrival, which I think is great, especially for seniors and single moms.

Not a legitimate business. He will say his payment method is not set up. He will ask you to cashapp…read morehis wife/girlfriend Marcella. He never shows up to make the repair even though he has charged you for "parts". Brad is a crook, thief, scammer. He will be caught.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

I have had Mr. Fix It out for a few repairs over the years. Jason has been fantastic in finding the…read moreproblem and getting it fixed quickly. Very knowledgeable and friendly. I would recommend Mr. Fix It / Jason to anyone in the area who needs something fixed! Family owned and lives in the area.

Came out as scheduled to diagnose a dishwasher problem after communicating "The service fee to come…read moreout and diagnose. The issue is $89.95. The service fee is waived with completed repair". Said my dishwasher needed $420 repair. They emailed me a bill immediately after they diagnosed the issue -- when I inquired how the initial service fee would factor into the estimate, THEY NEVER RESPONDED but began harassing me for the service/diagnosis fee. They blew up my phone (called over 10 times in 24 hours and continued through the next week) he even threatened to knock on all of my tenants doors at 8am until they got paid for diagnosing despite their promise to incorporate it into fixing the issue. They were never concerned about helping me fix it, just collecting their $89 Decided a new dishwasher was a better option than repair but I had to hire a different company to install a new dishwasher who said there wasnt even anything wrong with the original dishwasher.

They always have the part I need in stock, or they can get it in the next day, NEVER longer. The…read moretechnicians behind the service counter are very knowledgeable and extremely helpful; there are no dumb questions. They want to sell you the RIGHT part.

Requested service online and was responded to quickly and given an appointment for the next day…read more Brian diagnosed the problem and suggested we might want to consider a purchase of a new washer rather than to put the money into a 7 year old appliance. He suggested a quality replacement brand we had never heard of but were able to quickly find. Bought it and love it! A&E was suggested to us by a neighbor who had used their services for 15 years!

I highly recommend Beebe's Affordable Appliance Repair for anyone needing appliance repair or HVAC…read moreservice. He was honest, fast, and extremely thorough quickly diagnosing the issue and recommended repair. If you're looking for reliable appliance repair, heating and air conditioning repair, or emergency HVAC service, this is the company to call. As a Realtor in Metro Detroit, I work with a lot of service providers, and having a trusted appliance repair and HVAC professional is key for my clients. His communication, fair pricing, and quality workmanship make him someone I confidently refer again and again

Tech who was sent out was pretty honest with us - highly experienced.. told us it would be too…read moreexpensive to fix and was honest about the value of the service rather than just trying to take our money. I would recommend

I called the appliance repair company because my 2 year old washing machine was leaking, and had a…read morebad pump. They came same day, and we're clean, respectful and quick about diagnosing the issue. Once parts were in, they returned to install. The tech told me the new pump supplied by GE worked, but was noisy, and he was going to order and install another new one. But I could use the washer in the meantime, so it didn't bother me. I appreciated that they surely saved me another costly repair in a short time. They would not accept payment until the second replacement was installed. This place truly is First Class.

I talked to Amy this morning and to Alan later. My microwave issue was handled by noon…read more This is not the first time they have been fast and efficient. I've used them for many years, as have family members. I highly recommend them. They're local, reasonable, and trustworty What else could you want in a repair service?

OMG I found a product that is AMAZING!!! Went in for some vacuum bags and thought I would try out a…read moreproduct called Grease Magic. I put it to the test when I made some fried chicken (which pops grease all over the stove top) and WOW this product tackled the grease no problem. No streaks on my stovetop, no weird chemical smell- just made it clean. How nice to find a "eco- friendly, 100% green, ready to use spray" (that's on the bottle not my words ) It was recommended by employee David Cole, so thanks David. You will be seeing me again. On a different note, whoever is in charge of the answering message... it's time to change it

I have to add to my very negative review. On his own accord, the district manager called me this…read moremorning to see what we could do to remedy my unhappy situation. I brought my vacuum cleaner in, and he changed the brushes on the roller, which make it easier to control and hopefully that will solve a few of my problems. If it doesn't, we will continue to work on it together until this works- at this point I am very impressed. Anybody can make a mistake, but only somebody with confidence in their business will go through the trouble to rectify it.

Local and responsive are the first things that I found when calling the owner Don. I live and work…read morein Washington, I wanted someone local after A&E blew me off for three weeks till I got a answer that should have been told to me on the first call; their Samsung repair guy only works M-F. No can do as we both work the same times, Don was willing and able to the call when I made it yesterday and despite a big snowfall was at my place at the agreed Saturday time. My dishwasher was repaired to our satisfaction and would definitely call him back to fix any appliance issue. Extremely fair pricing, on time and responsive and a local Washington guy.

Well, not only did he not fix our appliance, but he wrote out a receipt on a piece of scrap paper …read more When I told him I couldn't submit that to my insurance , could you please send me a receipt, he said yes absolutely . He would email it to me. Not only did he not email me , after several attempts to contact him via phone call, email, Etc he literally ignored us we never did get a receipt for his work. I have no idea what this episode was all about, it's like he just wanted a quick 90 bucks for the house call . And never had any intention of fixing the problem I don't remember the name of the repairman, I just remember he was an older, heavy set man

The absolute worst service I've ever experienced from any company. We have an extended warranty…read morethrough Samsung and a broken dishwasher, and A & E has cancelled on us FOUR times now. The part was delivered to our house but they keep saying the part isn't available. It's been sitting on our kitchen counter for weeks. It's impossible to talk to anyone via phone, the cancellations are done via text with limited options to reschedule. Do not buy Samsung appliances, do not waste your money on their warranty, and do not get repairs done by A & E.

OMG! Where do I start. My GE dryer was making a clicking noise so I recorded the noise. I've…read morelearned servicemen sometimes ask what it sounds like. Called my warranty company (Assurant Warranty) & they sent out someone from a & e on 06/23/25 which is also Sears. Had a window of 8 am to 5 pm, so my whole day was shot. Guy got here about 3pm. Went right for my washer. He said they put down washer on a stacked unit. Then he sat by the dryer and was turning the barrel. I said it was the dial and I had audio. This guy was very rude and practically yelled at me that he had to check the whole thing. Didn't want to hear the audio I recorded. I actually tried to ignore him so he could hurry & leave. He got a little nicer after a bit, but I hate rude. He said he had to order a part & reschedule installation for 06/30/25. I received the part the next day. Got an email from a&e saying since the part won't arrive til after 06/30/25 they rescheduled for 07/07/25. Never even called to confirm if I would be available on that day. I called Assurant warranty to let them know and told me I had to call a&e myself. The computer transfers but no one answers. Called Assurant back and Jerry called a&e to confirm 06/30/3/25 appt I actually received confirmation from a&e on my phone. So I'm waiting all day, yet again for service (8-5) time line and at 4:00 I start calling. First a&e computer is confirming 07/07/25 appt. So I call Assurant at least 5-6 times as well as a&e and finally was told 06/30/25 was confirmed. The last person guaranteed it. Ok, so 4:50pm comes around and I call a&e back. But this time I outsmart their computer and got actual person who confirmed my appointment is for 07/07/25. Now I'm really p.o.'d. So now I have to wait for a third day, from 8-5 again to see if someone will even be out to fix it. I really have to think about extending my warranty with Assurant. One girl asked if I could hold for two minutes and I hung up after 20 minutes.