North Shore TV is my hidden gem in Long Island. It's a full-service production studio with state of…read morethe art facilities. It has parking for free which is rare at most production spaces. I can load sets and props easily. The staff is really helpful in executing any of the content you want to create. I also like that the post production suites are updated regularly and useful if you wanna keep everything in house. I've done green screen projects, live streams as well as live broadcasting from their studio and the quality was on par with traditional broadcast networks. In fact, HBO has used them because they are that good. I really like using them and their rates are really fair.

From the owner: Podcast Studio and Television Studio rentals. Production Services also available.read more

They just suck. I had a 2 year agreement about wifi 2 months in they raise the bill???? Try to call…read morethem but that is next to impossible. I'm sure someone would talk if i wanted to add a service

The worst service provider. Cable, tv and internet went out on a Thursday. Service person was…read moresupposed to show up that Saturday between 10&2. Nobody called or showed up. Then they were supposed to come that Saturday from 10am to 8pm. They never showed up or called. At 9:15pm they finally called to say they have to reschedule. A supervisor finally came at 9:30pm after I complained enough. They did a temporary fix and said they would come back the next day between 10am-2pm. They never called or showed up. Still missing some service and still waiting for resolution. Switching to Verizon ASAP.

Upgraded to fast speed fiber and dropped an unnecessary phone line and DVR so our monthly bill…read more(while still outlandish) would be lower than before. Sounded good on paper, but the actual process was amazingly abysmal: Apparently Optimum believes in labor specialization so we needed two three-hour appointments, one to run a fiber cable from the outside pole to our house, and the second to hook up the inside equipment. The first appointment lasted about 2 minutes; a couple of techs went into the backyard, looked up at the pole thoughtfully and left, having done absolutely nothing. The second tech came the next day, said it's not his job to run outside cables so he couldn't install anything and then disappeared. Tech returned 2 hours later, said he'd run the outside cable after all. It was a warm day and the tech had to drag a tall ladder and heavy wires to the pole with no help. I felt sorry, brought him a beverage. Second tech replaced our modem and TV boxes, stating that we should be up and running in an hour or two at most. Hoping for the best we waited....and waited.....nada. A third tech was dispatched to our house for troubleshooting, said he didn't know how to work with fiber, hung out in his car for awhile and left. I repeatedly called and chatted with Optimum (using my Verizon cell phone) over the next few days to see what the holdup was, got nothing but evasive contradictory answers. After FOUR DAYS of no Internet services, I finally reached a wonderful customer service agent named Kendra who investigated and found out that Optimum had never thrown the switch at their end to get our service back on! Kendra pursued the matter internally and our service was restored. Thank you Kendra! Unbelievably bad customer service and inept management coupled with high pricing? May be a good business model for a semi-monopoly like Optimum/Altice, but a raw deal for consumers.

I live in New Jersey, this company keeps changing rates with "fake promotions to keep customers! my…read moremonthly bill went from 236.37 March of 2025 to 284.31 March of 2026. now i'm paying more for less taking away channels in my so called package like the MLB channel and not reducing my monthly charge, their excuse is you pay for the package not the channel! Which is paying more for less. talking to reps and supervisors about this I get nowhere. These companies are monopolies and don't care! offer no discounts for seniors at all ! thanks.........Ralph F............Elmwood park Nj.......... they are the worst period!!

If you want to spend ALOT of money for literally getting NOTHING done, this is the company for you…read more Completely indifferent to their clients, unorganized and seem to be even working for the other side when they're supposed to represent you. Avoid at all cost.