Dr Bliss is patient, calm and compassionate. I've had several procedures done over the past few…read moreyears. She always carefully explains each step as she is working, makes sure that I am comfortable, and she works quickly and carefully. The front desk staff is cheerful and welcoming. Highly recommend Smiles Los Gatos.

Dr. Bliss worked on two cavities beneath 2 crowns and also took care of 2 grooves due to recending…read moregums in adjacent teeth. The process went well.

Sam is a great dentist. Went in after I broke a tooth and I had been avoiding dentist for a long…read moretime. He is calming and careful. I had to have many of my old fillings replaced and he found another cracked tooth. Handled everything in 3 visits. No pain after. I have had a crown before and after it took months for the sensitivity to go down. Not this time with Sam.

By far the best dentist I've ever been to. The front desk staff are welcoming from the moment you…read morewalk in, and the X-ray technician and dental hygienist are extremely thorough. The doctor has excellent bedside manner. Shoutout to Candace and Jenn for making my first visit such a great experience. The entire office feels more like a family than a clinic. Highly recommend!

I've been to this office three times. My first two visits were great -- the doctor and staff were…read morefriendly and professional. Unfortunately, my most recent visit was a very different experience. During my cleaning, the hygienist kept pushing Botox for "grinding issues" and insisted I get it done today, even after I said I needed to think about it. It felt very sales-driven and made me uncomfortable. I also asked twice for the suction because I didn't like the taste of blood. The hygienist first told me it was "just saliva" and that I should swallow it, and only after I repeated that I dislike the taste did she hand it to me -- and then asked me to hold it myself for about five minutes during the cleaning. Overall, I left feeling disappointed and uncomfortable. It's unfortunate because my earlier visits were positive.

Drs. Yagobi and Karimi are keen minded, gentle and efficient dentists. They offer modern dental…read morechoices as well as old fashioned friendliness. Their staff is equally high quality. They know their stuff.

Dr. Chuang is an awesome dentist who takes time and care with each of his patients. I appreciate…read morethat he is always checking in to make sure you are comfortable during his thorough cleanings. I also appreciate his friendly staff, who do great work and are very helpful with scheduling and insurance!

A friend of mine recommended Dr. Chuang and I am so glad I went to him. I had an emergency and he…read moretook me the same day. He has a great staff and they are all dedicated to your ease and comfort. I am very happy and will be trusting Dr. Chuange for many years to come!! My tooth is beautiful!!!

The best dentistry in the Bay Area!! I can't tell you how much I appreciate you angels! Going to…read morethe dentist destroys my mental capability to anything. But with your practice, I feel a sense of relief that I can do anything when and if it comes to anything dentistry related. You really make me feel like I can accomplish things that I avoid due to my anxiety. I really appreciate the whole team so much. Dr. Dierks and Dr. Kamaradian are the dream team! Is it weird now that I look forward going to the dentist? I highly highly recommend anyone who has the least sense of anxiety when it comes to dental work. They make you feel like you're at home, and they sincerely care about all your needs. Just Go! Get that root canal, crown replacement, or whatever you need done! They will absolutely take care of you!

I had my first appointment today. The dental assistant Stephanie was very gentle, kind and…read moreconsiderate not to mention fast and efficient. Dr.Kochar Was very knowledgeable, patient and efficient. Five stars for sure. Mark Agnello.

I had an emergency appointment due to an infection in the gums surrounding my wisdom tooth. After…read morelooking up my symptoms online, I started to freak out because I needed to be seen ASAP due to it possibly being an infection. I called orthodontists nearby and I could not be seen for another 4 days (which isn't that bad but I was in so much pain). Idk why I thought I needed an ortho but I'm so glad I checked with my regular dentist. I'm forever grateful Dr. Rong and staff took me in same day to help me out. They were able to extract my tooth within the hour of my visit. 100/10 I recommend this office to anyone who has high anxiety of needles and dentistry in general. They go above and beyond to care for their patients. To the staff and Dr. Rong, Thank you so much for your kindness. You guys do truly GENUINELY care. I actually teared up because you guys really took care of me today. Sorry I was such a baby lol.

This place is amazing. Far better than any dentist I've ever had. I just got a crown done, and…read morethey prepped the crown, did a scan, machined it, and installed it all in 2 hours. One 2 hour session for a crown . Oh, and also did a separate filling in that same sitting! All their other services have been excellent too! Great and EFFICIENT staff.

1 star for general incompetence at every turn…read more I was quoted 300 for a dental appliance, and then charged 1,000. After much to do, they eventually honored the original quote. I showed up to receive the appliance, and the assistant appeared with a needle to anesthetize me to fill multiple cavities. I have no cavities, and I had to refuse the shot multiple times before they realized their error. I left the practice and recently emailed to obtain records. After supplying my full name and date of birth, they replied with, "What is your Last name and Date of birth?". It took 11 emails to discover that the dentist who saw me was no longer at the practice, they do not retain records, and to contact him. They sent a long winded excuse, part of which reads: "His office has a new contact number and email address that we do not have on file. We recommend that you search for Dr. Ortega's current practice and contact his office directly to obtain the most up-to-date email address." I googled it, and his new office is...in the same building as White Oaks Dental. It's hilarious that they go out of their way to be unhelpful. If you are looking for a way to test your patience and add stress to your life, dealing with White Oaks Dental may be for you!

The Unquestionable Tooth…read more I'd been searching for a new dentist for a few years before being referred here by my gf, Carissa, last year. I normally prefer a smaller mom-&-pop type office instead of a dental mill, but this place kinda falls smack dab in the middle of both. The Good: *Dr Cho (the only dentist I've dealt with) is terrific; personable, affable, and tells you exactly what's going on and why. *The entire staff from receptionists to the nurses are all very friendly and can all take a joke. *They accept most insurances, as Carissa and I both have different types of insurance (Delta & Tricare). *They seem to be a one-stop shop for all dental procedures, according to their website. *They figure out your co-pay, and you pay at the end of your visit; no stupid bills in the mail to deal with. *They're very prompt, respect your time, and get you in and out very quickly. *Text reminders, and they will also text you if they have questions or issues that arise, which I prefer. Phone calls are giant PiTa, especially if you end up paying phone tag. The Meh: *They are *not* a Delta Premiere Dentist, so if you have Delta Dental PPO insurance, then expect to have a co-pay. *Not open on weekends *Maybe I misunderstood, but when I was trying to make an apt recently, I could've sworn the receptionist said they're not open on Fridays? However, their website, Yelp and Google, all show them to be open from 9 a.m. - 2 p.m., so not I'm not exactly sure what that's about. *If you need a 2nd or 3rd visit, then they'll have to be a few weeks apart as apts are hard to come by. The Ugly: *Parking can be a bit of a nightmare at times, as their shared lot is almost always packed and lacks any shade. Street parking, however, does have some shade but can also be hard to come by. So, make sure you give yourself a few minutes before your appointment to find parking. TLDR: Great dental office that makes one of life's annoyances tolerable.

Dr. Berg is not just a great dentist, but a lovely person too. She is caring, gentle, funny,…read moretalkative, and genuine. My wife recommended I begin going to her for some fixing of chips I had. Everything she said about her was on point. She did a great job, made me feel at ease, and had an awesome playlist going in the background. The office is beautiful with a picturesque view of Los Gatos. I can not recommend her enough. Five stars...ten if I was able to.

Dr. Berg has been my dentist for many years. Before she was my dentist, I was such a fearful…read moredental patient that I had to take anxiety medication prior to appointments. Then a friend told me about Dr. Berg and how kind and gentle she was, so I made an appointment with her. Not only did Dr. Berg turn out to be a really great dentist, she was also so calm and caring that I was no longer anxious in the dentist chair! That was such a big deal for me. These days I actually look forward to my appointments, and my teeth and gums are so healthy. They are actually in better shape than they were ten years ago (and I'm no spring chicken!). I am always recommending Dr. Berg to friends, and I especially recommend her to people who tell me they are anxious dental patients. I believe she is the best.

I got a new job and enrolled in their dental plan, which included a list of in-network dentists. I…read morewent through all of them in my area and checked out their Yelp pages. After narrowing it down based on ratings, number of reviews, review quality, office size, and hours, I was left with three options. I chose Orchard, and I made the right choice. This place has great ratings, which is pretty rare for medical offices for some reason unless it's a new Yelp page or one that people just haven't bothered reviewing. It's kind of like how fast-food restaurants and clubs always seem to have low ratings for some reason. Anyway, the reviews here are great too. If there are any bad reviews, you kind of have to use your judgment to figure out whether it's a one-off situation or just an unreasonable customer. This isn't one of those huge offices with a bunch of chairs lined up like the DMV, where they're just churning patients through like an assembly line. I hate those places because they always overbook, and I end up waiting forever for an appointment. Even when I show up on time, I still have to wait a long time before being seen. I work late on weekdays and can't really take time off during the day. On weekends, I usually catch up on sleep and don't want to spend my day off running errands. They're not always available on Tuesdays either, which can mean an even longer wait for appointments. That's why the fact that they're open until 7 PM on Tuesdays is a huge plus for me. As you can tell from the pictures, the office is very clean, modern, and well-equipped. The staff has always been friendly, and they've been very understanding about my tardiness and occasional cancellations to the point where I feel like they should hate me, but they definitely don't act like it. They also seem to have the latest and greatest equipment... I think. I'm mostly judging that based on how much more advanced their machines looked compared to every other dental office I've been to. Overall, this place is great.

I came to my appt on time in March for a consultation of which I promptly paid for afterwards as…read moreonly then, I was told when I arrived that they were not an in network dentist for my insurance and i had to pay out of pocket for the consultation. They wanted my full medical history of which in complied to do using a computer program on an iPad. After going through at least 15 screens answering a multitude of questions would not let me submit. I asked if I could just fill out a paper copy as the time was already past the appointment time. I was told no by the office assistant that the information had to be added into the computer. The office assistant then helped me by inputing the information herself and it still did not allow her to submit. She continued with me for another 40 minutes trying to get it to submit insisting they needed the information this way. I am very senior and exhausted and I wasn't sure if the computer even took the input. I saw the dentist briefly. I told her the problem with my teeth and she wanted photographic pictures. A dental assistant took another 45 minutes trying to get these pictures. By this time, the office visit turned into 2 hours. I was so exhausted by this, that I left the office never wanting to return because the staff appeared incompetent. They wanted me to come back for teeth/bite impressions. Never did I get a cost for this or a plan as to what could be done. Further to this, I never officially received a recommendation and at end of April I left a voicemail but never got a return call. I tried again lately and asked if I could get any recommendations from my visit. It was pulling teeth to get anything from the office assistant. The dentist gets high reviews but the way I was treated and informed was not OK

I am a 96 year- old woman but a mere one- year patient of yours at your Los Gatos Dental Center. I…read morewas born in Ohio lived there and in Pennsylvania for many years ,then became a Californian 32 years ago. In all those years, having moved 9 times .I recall being a patient of about 11 different dentists. I think I liked one of them . Going to see the dentist has always been stressful for me. What will be discovered this time? How can it be fixed? Will it hurt? How long will I have to keep my mouth wide open? And how much will it cost? But then a year ago my late husband 's pension plan, of which I am a grateful participant. changed its health care insurance provider which included, for the first time in my life, dental insurance ! So I found myself searching for another new dentist close by and found myself reclining in a chair overlooking a huge view of gorgeous nature with sunlight filtering through large, overhanging tree leaves , which immediately put me at ease. Then came a pleasant gentle , competent hygienist , followed by your absolutely over-the-top professional skills combined with genuine warmth and friendliness to make my two visits in the past year now a complete emotional turn around for me. I am pretty sure I might even be looking forward to my next appointment as it draws near! Thanks for listening ! I just wanted you to know how grateful I am that I am that I am under "your wing" and how comfortable and efficient my appointments have been . Your whole lovely office exudes a sense of calm. Gratefully yours, Jeanette R.

Everyone at this office has been so wonderful. I feel like I'm getting quality care, no surprise or…read morehidden fees, and clear communication. The wait is never too long and I'm usually in and out within 30-60min.