Had a lot of fun with my boyfriend at this location! Staff are super friendly and do try to help…read moreyou crack the puzzle (if you want help). They really are super sweet and the puzzles are pretty difficult. They gave us a tour of the rooms so if you have a larger party I would recommend doing the scary room or the gator mining company. For a two person, definitely do the study. If I were to go back I would most likely want 2+ people joining in on the fun... if you are bored and want to play games give this place a go!

We've done about a dozen escape rooms and this was among the best ones. We attempted the Asylum but…read moredidn't escape. They said it has about a 3% success rate. We had a great time anyway. Staff member, Grayson was great getting us set up and helping the game along. The rooms have lots of details. The props aren't cheaply made. Very immersive feeling. We plan to go back and try to finish and do the other rooms. Would recommend this place to anyone looking for a fun group activity.

Bunker was our first 75-minute escape room. We loved that Just Escaped had this offering of a…read morelonger game! It was an extremely well-designed game with really unique puzzles. We've played several rooms in a number of cities and this room is in our top three, if not our all-time favorite so far. The creativity in the game design and the variety in clues and placement of puzzles is unmatched. We most highly recommend this venue. Thank you to our game master for the exciting experience!

My husband and I and his brother all went last night and we freaking loved it! We did the Cold case…read moreone and it was pretty darn funny (considering I was accompanied by 2 6ft men also veterans that jumped like titties bc of the jump scares! )

It was our first time visiting and we loved the theme of our room! The game master was helpful and…read moregave hints that were appropriate. We had the second most difficult room and it really stuck to the theme. Overall great experience!

I'm happy to share a follow-up after my last experience. The owner reached out personally and…read moreoffered us a free booking to give them a second chance, which I really appreciated. This time, my girlfriend and I took on the Scooby-Doo room, and it was night and day compared to our first visit. The logic in this room felt a lot more coherent and satisfying to solve. We had a blast working through the puzzles, but the real standout was the shift in atmosphere. The staff was actually engaged and helpful, which made a huge difference in the overall vibe. Even the post-game process was handled correctly. When it came time for pictures, the staff followed the proper procedures and actually paid attention to the quality of the shot. It was just a much better experience across the board in terms of attitude and customer service. I'm glad we came back to see what the team is actually capable of when they're on their A-game. -- Previous review: Yeah no. I was really looking forward to the Antidote room, but the lack of energy from the staff completely killed the immersion. From the moment we walked in, the employee introducing us to the story seemed like they were reading just to get their job over with. There was zero passion or effort to get us excited about the mission. The lack of interest continued after we actually finished. When we finally solved the room, the staff member looked like they couldn't be happier to see us leave. There was no "congratulations" or enthusiasm for the game... Just a cold, rushed vibe to get us out the door. To top it off, our team photo was a joke. The staff member clearly saw that my eyes were closed when he took the picture, but he didn't bother to mention it or offer a retake. He just sent a half-assed, unusable photo to my email. For the price you pay, you'd expect at least a baseline level of customer service and engagement. L experience overall.

It was awesome!! I would definitely go again! Jacob was a great game master!! He gave good clues…read moreand was very friendly! We only did one room...and failed but it was so fun and the room was really cool!

What an incredibly fun and unique experience! I've always wanted to go to an escape room, but never…read moremade much of an effort to actually do it. Well, today was the day I decided to stop putting it off and to have some fun. Reservations and payment are made online and we booked the Candy Shop for 3:30 on a Friday. It was just the two of us, I think they only put one party in a room at one time and that was perfect. No strangers to see how dense I am! We had no idea what we were doing, but we had a blast. Two young women who worked there we so helpful and fun. We raised our hands A LOT for help and they were right there over the loudspeaker to help. I've honestly never felt so "clueless" in my life, but this was the most fun and unique experiences we have had in such a long time. I totally recommend not putting off something you want to do and just do it!

Wow I had the best time ever goofing off and escaping with my Yelp friend Susan S. After lunch in…read morethe Town Center we agreed to do an escape room since she was not able to attend a Yelp event at one. This one was well off the beaten path and well hidden if you weren't looking for it. The place was dead as it was a Sunday so we figured we'd liven it up, as Susan would say, "Life is for shenanigans." The staff were entertained by us bantering and dressing up in the different detective clothing while we waited for our scheduled time to escape from The Library. What was a little different from my past experience, a staff member is in the room with you monitoring since there are no cameras around. Also, there's creepy/suspenseful music playing with a dayglow timer going to keep you focused and panicked at the same time while you're looking around for clues. And while we didn't finish in the hour that we were supposed to, we thought that we did pretty good and got out maybe 5 minutes later. I really enjoyed this escape room and I think now I might be addicted :p

I returned to check out the Great Escape Room after enjoying a fun challenge at a yelp event…read more On my first visit there, we were in the Infirmary. This time, we set out to conquer the game room. Each time, staff oriented us, walked us through the rules of the game, and offered to give us a set number of clues as we tried to escape. Unlike some other escape games, the staff member here stays in the room with you the entire time. My group has escaped both times and I actually like the way that they run the this escape room. My only issue is that in order to solve many of these puzzles, you need prior information and knowledge in order to be successful. Other game rooms that I've done provide all of the clues you need in the actual room. But here, if you do not have a lot of common knowledge, knowledge about games, basic science, cars, etc, you may find it difficult to escape.

This is the perfect hidden gem! My fiancé, nephew, and I went with the intention of doing one room,…read morebut had so much fun that we booked a second immediately after! We can't wait to go back and do the rest of them. Each room was so creative and engaging and the staff was so wonderful. I'd recommend this escape business to any escape room fanatic!

Our family had a wonderful experience. Lots of help when needed. The rooms were detailed and clues…read morewere fun. We will definitely return.

Came here with a group of 7 including myself on a Friday night. You MUST MAKE A RESERVATION! You…read morecan call and book or book online. No military discount unfortunately. We were greeted when walking in and even got to start our room "Pirates Theme" earlier then our scheduled 7:15. They have lockers there for your belongings or you can bring them into room. Restrooms available also. There is now 3 different rooms to choose from. $25 per person. Plenty of parking as this is located in a strip mall/plaza. The employees were very friendly and helpful! We will be back to try a different room!

This escape room is one of the best ones I've ever been to! The rooms have difficult and unique…read morechallenges and puzzles, while not being gimmicky. They have a lot of different rooms that are all uniquely themed. The game masters are very friendly and they know everything about the rooms! I appreciated that when I said "If we're not close at all, can you please give us a hint?" and the game master obliged by letting us know he wasn't going to give the hint because we were close to getting the next step. Try and go on a Sunday-Thursday to take advantage of their 30% off deal on these days!

Very cool establishment with a great staff. The location is nestled within a plaza off of Phillips…read moreHighway. The directions were pretty clear, the game master was only a call away to assist and answer questions. I had a blast.

This is one time I really wished I could give 10 stars! Amber and Jordan were phenomenal! Greeting…read moreus with a huge smile on a warm welcome. They explained what the procedures would be and asked if we had questions. Once in the room, Amber was our guide. Explained how we would to play the game and what we needed to do to ask for help. The times that we did ask turned out we were on the right track. We continue to give a great effort to solve it and much to the surprise of the three of us. We solved it with 14 seconds to spare! The game was phenomenal. The process was great. The atmosphere was wonderful and truly value and appreciate both Amber and Jordan! Hats off to them.

This is such a fun night out! Escape rooms are a unique night out and we picked this one cause it's…read moreright next to all these restaurants so we ate dinner then walked over to play! We were a group of like 14 so we had to split into 2 rooms, I have to mention we had all had drinks beforehand, now to say none of us got out! lol!! Our group got to the last room but ran out of time right at the end to escape. Their rooms are creative and actually pretty hard! Alot of out of the box thinking! Use the clues! Not all escape rooms are created equal and I think this one is best in Jax!