Unfortunately I had not been to the dentist in a while. So I went in for a cleaning. The staff was…read morewelcoming and very professional. My Cleaning went very well and was way easier than I ever remembered. This is a very clean environment with state-of-the-art equipment. The doctor explained everything to me so I completely understood how my teeth were doing. All these things combined helped put me at ease. I highly recommend going here. I can't believe I'm going to say this, because who likes going to the dentist... but I will definitely definitely be going back there. Thank you!

When I asked for an earliest appointment, the receptionist responded rudely that it is her job to…read moreown the calendar and book appointments and would've told me if there was an earlier appointment. I have positive experiences with dentist but the receptionist could have responded in a polite way.

Have had nothing but great experiences on my visits. The office is extremely clean and welcoming…read more The whole staff is friendly and caring. The doctor I have seen is very nice and explains everything. Came here for an emergency and staying here to finally get my teeth fixed. ​

I hate to post bad reviews I really do. But this one needs to be warranted…read more Due to some unforeseen circumstances, my insurance changed I could no longer see my regular dentist. I found a dentist that took mass health. So I set up the appointment. Luckily, they could get me in right away as I told him I was having some tooth pain. I saw a doctor Mo. Very personable. I'll be at it seemed like the office was really busy and kind of rushed, but I'm OK with that if the Services are great. It means people like them. He examined me for a bit, didn't even take an x-ray, and told me that"tooth number 28 needed a crown! He explained to me that I must've had a root canal done, but there was no crown there. I've listened to him, but couldn't imagine that I had ever had a root canal done and never had a crown put on. My teeth are not great, so doing something like that is against anything I would ever have done in the past. So I set up an appointment for the next week for the crown. On the way home, I called my regular dentist and explained what it happened and asked them if I had ever had a crown on that tooth that might've fallen off. My memory isn't the greatest sometimes, maybe I just never came back or something. My former dentist told me to come right in and they would take a look at my mouth. When taking a look at my mouth, I was informed that I did have a crown on tooth number 28. And I'll be at a new style crown, there was one there so he didn't understand why Dr. Mo was saying there was no crown there. I called back SNY dental, and informed them of what I had found out. The girl on the phone couldn't have been less enthusiastic when I informed her that indeed I did have a crown on the tooth that the doctor wanted to put a crown on, then it wouldn't be continuing with their services because of the fact he couldn't even realize that it was a crown and not my own(of course this is saying some wonders for my former dentist as if he could do a crown that nobody recognized was a crown. I guess that's really good right?!) I found out after the fact as well that SNY dental build mass health for a different tooth. Not even when they looked at, and not even one that they saw had problems with it. When I called them back to let them know that they had processed the wrong tooth. They didn't care. So I had to call mass health to tell them that the dentist office put in for Services. They didn't provide. Stay away from this place. The fact that this dentist couldn't recognize a crown and wanted me to have $2400 worth of services done without even taking any x-rays or anything? Frightening.

I went to Woburn family dental to get my teeth cleaning this morning, I had a very good experience…read more Dr Pooja Saroha is very professional and nice . I highly recommend this dentist for everyone who needs their teeth cleaned.

I was with Woburn Family Dental for four years and really loved them at first. The dentist, Dr…read more Saroha, was amazing and went out of her way to deliver friendly, pain-free, tooth-sparing dentistry. I even recommended them to my parents who both signed up. Then weird things started happening. I got billed for work that wasn't performed, they tried to charge me for x-rays clearly covered by my insurance, doubled-down and said I owed them money when I insisted it was covered, and then claimed "they deal with so many insurance plans they can't keep all of them straight" when I finally pulled up the plan myself and showed them. My parents got hit with "lab fees" that their insurance company said should have never been charged under their contract with the dentist. Lots of other "billing errors" that. Once is a mistake, but something was off basically every visit. Oh! And you get a "billing fee" every time their office screws up, which is fun. If I were a conspiracist, I might say that the office is struggling and they're trying to sneak in extras that patients are unlikely to notice. However, it can also be explained by a few bad hiring choices for office administrators. When I left the practice, I called to get a copy of my x-rays for the new dentist. The office assistant sent a collection of THUMBNAILS of the x-rays. Like, tiny grainy pictures for the new dentist. They got angry and insisted that they couldn't get me any other format, and that the files were just really small when exported and that they had never had an issue with it before. After some heated back and forth, the office assistant described the menu she was seeing in the software, I suggested things she could try to export them, she finally exported the images individually as high-resolution jpgs and sent them to me. Seriously, they hired morons. My family and I have left the practice.

I cannot say enough wonderful things about Aspen Dental and their incredible team. From the moment…read moreI walked in, the entire staff--from the friendly front desk to the caring clinical team--made my experience truly exceptional. Dr. Hasan, Hilda, Tien, and everyone else I interacted with were professional, compassionate, and genuinely focused on making me feel comfortable and at ease. I originally went in to have a partial repaired that was made at another dental office. Not only were they able to repair it the very same day, but they also took the time to listen to my concerns about other issues I was having and how unhappy I had been with my smile. What happened next was nothing short of amazing. The team helped me transform my smile--and the result honestly brought me to tears of joy. I could not be happier. To make things even better, Aspen Dental charged a fraction of what my previous dentist charged for just one partial, yet I received two partials and incredible care. The quality, compassion, and value I experienced here are truly unmatched. I have officially found my forever dentist. Thank you to the entire team at Aspen Dental Woburn for giving me a smile I'm proud of and an experience I will never forget!

This is for the Leominster Mass. office. They advertise early/late appointments and weekend,…read moreemergencies by appointment. That is not the case. The earlies they open is 8:00 am and they close at 5:00pm, except Friday. They close @ 1:00 on Fridays and it takes an act of GOD to get a Saturday appointment and once you get it they call you to reschedule. You would think havbig "dry socket" after they pulled a tooth would warrant an emergency appointment, it didn't. I suffered for 8 days. Could barely open my mouth and was advised to take some Tylenol. Google said I should gently stretch my mouth or it could lead to permanent problems. I have also had them use Benzocaine on me to numb my gums. my chart clearly states I am severely allergic to this. I ended up having to be rushed to the emergency room at 5:00 am because of this. If I had swallowed any of it, my throat would have swollen and blocked my airway. I could have been killed. Got a huge bill that Aspen won't compensate me for. I still have to remind them to NOT use this gel on me. The worst part, is that there are other instances of poor customer service & excessive billing. Far too many to list here. I think I have given them enough chances, time to find a new dentis.

BUYER BEWARE I am a former patient of Dr Wang. She (actually her bot) sent me birthday notes every…read moreyear reminding me to come back. I called up practically begging g for help with implants. The secretary not a medical professional gave me the third degree. Wang never called me back After a week went by I called again thinking it might be an oversight. I talked to a different secretary who promised Wang would call me back very soon. Again no call back from Wang Dr Wang like many dentists today seem to be more interested in dental practice strategies like sendng birth greetings to get you to come back and "money getting" vs. helping patients in dire need. (BTW I did alot of Dental work with Dr Wang before and paid all my bills on time. I would go there with my son who is half Chinese) I didnt want to write a negative review so I decided to call the office one more time. There was no answer on Friday (she only works 4 days a week) so I called the Dental Emergency Number. There was no answer and the voice mail said, this machine is no longer taking messages. So good luck if you have an emergency. Apparently Dr Wang has gotten too arrogant, to fat, too rich and too happy to return patient calls I want to say that I believe that Dr. Wang's behavior, makes all dentists lose face

One star is not even low enough for this dentist office. I saw similar reviews below and I had the…read moresame experience. For years I haven't had cavities and then when my insurance switched and I had to find another dentist office. When I went in all of a sudden I had 5 cavities, so I got the fillings for them and my back left tooth was still sensitive weeks after the fillings. I told dr Wang and she said to wait it out which is odd Bc you rather check it before it gets worse. After a while I asked her if I could come in and she tried to "fix my bite". Anyways it's been 2 months now and my left bite is still sensitive. I've moved dentists and hope no one goes to this lady she's a scam

I went to Dr. Mooney for a number of years and always had great experiences with the staff, the…read moredoctors and, at the time, the quality of medicine. I always went to my appointments regularly for cleanings and annual X-rays and whatever else needed to get done. Recently I moved out of state and attended my first cleaning with another dentist. He did X-rays and saw that my teeth were a mess. Things that couldn't develop in 6 months time since my last visit to Dr. Mooney. I just had 2 crowns put in because of cavities that weren't mentioned to me at any of my previous visits and have already been made aware of more dental work that needs to be done to fix the damage. I am so disappointed with the quality of my care with Dr. Mooney and the disregard for my dental health. I am a compliant patient and would happily proceed with procedures needed for my well being had they been mentioned to me.

This is by far the best dentist I have been to. Both Dr Mooney and Dr Luke are great…read more They are great dentists who are also super friendly and helpful. Their staff are also excellent. They invest in their practice, I am always impressed that they have the latest dental equipment. The most noticeable thing about their clinic is they play their favorite 80s music constantly. It is the coolest Dental Clinic.

this goes back a while but I'm still mad about it. the hygienist was so rude. I have never…read moreexperienced anything like it. the dentist and his hygienist were condescending asking me if I knew how to use my electric toothbrush properly. really???? the worst part is he told me I had two cavities. I thought this was strange because my teeth had always been in great shape until visiting this dentist. I only came to him because my insurance had changed. he even showed me X-rays when I doubted it. I hesita but scheduled the filling. he filled a cavity that wasn't bothering me and my tooth was sore for several months. he did such a poor job on the first cavity there is no way I was going back to him for round 2. I went to another dentist and i was told dr. Cardone drilled too deep. it was a difficult spot, but a skilled dentist wouldn't have had to drill so deep. Most important, there was no second cavity to be found. Another round of x rays found nothing. To this day, I still don't have a cavity in that spot. Beware this Dentist was going to drill a healthy tooth. This was when the office was newer so perhaps he's less desperate for revenue now with all these glowing 5 star reviews. Just be careful with this guy If he tells you that you have a cavity.

Dr. Cardone is very thorough with his assessments. He does not pressure you into having a procedure…read moreuntil you are ready. Kim is a thorough and sociable hygienist. Noelle is the the most efficient office manager I have ever met. She is professional yet friendly, helpful & accommodating with your requests when scheduling appointments.

They send out letters for a omplimentary exam and xrays. So I was looking for a dentist and…read moredecided to give them a call. Wrong decision. They kept asking about my dental insurance. They called several times to get ins info and to change my appt time. Interestingly enough, they never mentioned bringing in an ID. As I don't drive, I did not have my driver's license with me. They refusex to treat me. One of the receptionists was very rude. I can see why they send out mail to bring in new patients, but they don't in my opinion do a good job of keeping them.

Everybody, there is so helpful. I went and I had anxiety with injections and they made the easy and…read morepainless as it could be. Dr Free is very talented and he has excellent bedside manner. (Or whatever the dental equivalent may be) They were willing to accommodate everything that I asked for and all of my needs. I would recommend this place for anybody that might have any anxiety around injections or dentists or white coat syndrome. Also for anybody that just needs good dental care around Woburn.

I just had a deep cleaning done by Amy, a dental hygienist and I want to let people know she is…read moreoutstanding. She is patient, thorough, knows her stuff and is such a soothing presence. I am a dental chicken, and Amy made the whole experience easy. I recommend her services to anyone out there looking for someone kind, compassionate and totally professional.

First time visited Dr Chan for routine teeth cleaning Last week. She seemed very professional and…read moregave an evaluation of my teeth. But her assistant did very poor work on brushing and flossing. She just put the toothpaste on my teeth and almost didn't brush. She simply put floss in and out. I felt that she may be in her training period or she had the attitude to me because I am an old asian lady. This comment is based only on my experience.

I had a horrible experience at Woburn Smiles today. I went for an extraction of 2 teeth. Dr. Sang…read moreJinn Lee wanted to remove all of the teeth in my uppers. I went stating I have had a toothache since June 6th on my lower gum. I told him I had a dinner date tomorrow and couldn't do the uppers today, but already have an appointment booked for the 11th of September, if he would just extract the bottom today. He at that point told me I could go somewhere else and asked me to leave. I could not believe the behavior of this man. He made statements alluding to my having Masshealth and I wouldn't be paying anything, etc. I have a fear of dentists and it takes a very long time to get up the nerve to make the appointment to begin with. Very disgruntled and in pain at the moment Dawn Donlon

From the owner: We are excited to now be serving the Woburn community. We are located right in the heart of Woburn,…read moreon Main Street and now have late evening appointments available to serve our community. At Woburn Smiles, if you are 1 year old, or 99 years old we are ready to provide you the best possible service. While we do accept most insurances, including MassHealth, we are happy to help you set up a payment plan if you do not have any insurance or if you need help with any co-pays. Our staff is bilingual, so if you speak Portuguese "Venha nos visitar!" We work closely with our Seniors in order for them to get all their dental work done without having to spend a penny out of pocket.