We have been seeing Jacob and Evelyn for my daughter's recurrent knee and ankle injuries. The…read moreprofessionalism, and high quality of care that is provided in a fun and engaging manner is simply amazing. They teach me what to do at home to carryover and strengthen between session.

I left this review on Google as well. Why does this site only have bad reviews? If you look on…read moreGoogle it is more varied. I have NEVER seen a poor treatment of a patient. In fact the complete opposite. Call lights are answered within minutes, the patients I see laugh and joke with the staff even though they are busy, they spend the brief time they have making sure needs are met as best as possible. I do what I can to help communicate and I follow up. So far all of the requests and doctors orders have been met or exceeded! My mother is in this facility. It is clean (I always see someone cleaning!) and though an older building it has all that my mother needs. She is a long term patient currently living here and has since Sept 2025. She's had many appointments and starting with my rockstar Brooke (Admin Assistant) that makes rides possible and any other communication details, to Jen the Queen of activities and things interactive, to ALL of the CNA's, nurses, social workers, doctors and therapists (who am I missing??) that look after her. She has really thrived here. She loves to sleep and would all day, but they get her up and interacting to keep her mind working. She has come out of her shell more. They change her often because she is bed bound. She has NO bed sores. They arranged for a more functional wheelchair and do everything they can to make her comfortable and get her up. If she stops eating or doesn't eat very much, the staff lets me know right away. I will say, if you don't advocate for your loved one, or yourself you may not have as good of an experience. I show up several times a week even if it's brief to check on her and communicate her needs. Everyone is so busy doing their best and it's hard work. If you show appreciation, BE KIND (even if you're hurting). Be curious, not rude, about the care you (your loved one) are getting, ask questions and communicate your needs. You will be thoughtfully cared for. Have patience you're not the only person in the building! Anyway, I am so thankful to God for finding my mom this facility. It's so much better than where she was! We love it here.

My dad was there 12 days --…read more In those 12 days: He fell twice. 5 minutes after we left first day (they contacted us after) - then fell on 9/16 - and did not notify us and told us it wasn't our business because we didn't have POA - which we do and they have known since day one we had - they just didn't want to be yelled at. When I asked for the incident reports for those - the nurse said she hadn't finished them still - but supposedly would email them to me. ( An incident report for a patient or resident fall must be completed immediately after ensuring the person's safety and finishing the immediate clinical assessment, typically before the end of the current work shift - I still have no received them) During care conference they stated that my dad said not to call me - he said that was not true and his roommate corroborated that my dad had asked the nurses to notify me. His blood sugar was out of control and now it's stable after I forced them to do their actual job. And proved they had been falsifying documentation around taking his CBG. They continued to give him regular diet which caused his sugars to be between 250-380. His pain meds were withheld from him. - they would turn off his call light and tell him to have patience and walk out. I brought up my concerns to the director who was condescending and stated "my family ran nursing homes in Idaho I've done this work a lot" - yet when you look at his linkedin he was a caregiver less than 8 months. Upon talking to him - he said "if you want me to do something for you concerning your dad you need to do something for me" then said he wanted privacy and proceeded to try and close the door to my dads room while I was in there alone - then seemed annoyed when my dad stopped him because he had came in from smoking right at the second Josh attempted to close me in the room alone with him. He had no occupational therapy and has only had group physical therapy instead of one on one - and has not focused on any items he needs - like walking, transferring, using restroom alone ect. Yet his discharge paperwork says he was given occupational therapy, physical therapy, and speech therapy. Which he only had PT -and that was far and few between. Upon signing discharge papers and getting the medication - I looked in the bag and they didn't include his insulin - thankfully we hadn't left yet. I had to go remind the nurse to give me his insulin- as she "forgot" he was a diabetic. I noticed his left leg and ankle was swollen - notified PA. When I lifted his foot I saw this huge sore about the size of a quarter- which was not there before. The bottom of foot is red and hot. I asked what he did to his foot and had no idea what happened. He wears socks at all times and I've washed his clothes - none of which had holes in them if he had dragged his foot to open it. He had a callus there prior - and a few days ago the feet people (should have been a nurse since he needs diabetic foot care - but with this place god knows who touched his feet) had messed with his feet. This caused a major infection in which he had to be placed on high dose antibiotics at new facility. -- You will constantly hear people yelling for help - Cnas and nurses ignore call lights - they will go in the rooms and turn them off and walk right back out. They left my dad in briefs because they didn't want to assist him in using the toilet and then would leave him in soiled briefs over 2.5 hours so he ended up with a fungal infection in his private areas. The first day we were there both the nurse and cna said he was NOT ALLOWED to use the restroom. They refused to help him eat when he was a 1 on 1 feeder when he got there due to paralysis of right arm and weakness in left. They don't check who comes in or out - and people can come in at all hours of the day and night without anyone asking who they are or asking them to sign in placed vulnerable people in possible harms way. This place is a disgrace and absolutely atrocious- if you care about your loved one - do NOT send them here!

Modern, clean facility. Alison is very knowledgeable on hypermobility syndrome.read more

Great doctor it seemed, but I think they treated the wrong area of my spine. I have upper neck pain…read moreand they gave me injections upper mid back. I'm in here for my follow up, and was a few minutes past my scheduled time, and the lady checking me in was like, "your almost late" and we almost need to cancel. Really? I feel this is a way to grab money and bill me directly instead of insurance. I would have been really upset. There was a ton of traffic on interstate and I was barely late. There's nobody in the lobby waiting. They aren't busy. Just annoying to even mention it to me. I knew I was a little late, but it wasn't a big deal. It is now an hour past my scheduled time, and they have not called me back though they want to mention I was 5 minutes late? Double standard? They are quick to charge me a "no-show" fee, but don't get me back for over an hour past my scheduled time. I'm lowering this from a three star to two star.

I absolutely adore the doctors at PSWIP! Nurse Practitioner Leanne Williams has taken such amazing…read morecare of my mom for over a decade now. My moms case is Very complicated as she metabolizes medications extremely slow & Leanne was so sweet and caring to my mom; always figuring out ways for my mom to be as pain free as possible without compromising her condition. Now Dr.Platt has taken over my mom's care for the most part; since she received her pain pump. He's such a sweet guy! We've been so very lucky with the Docs & NP's there. Definitely be ready to keep up with Dr.Platt though, lol! He's a super fast talker I timed our visit once for a pump adjustment & no joke... 12minutes .07seconds! And that's With the nurse at the time, checking mom in & doing blood pressure! The Only reason I gave 4 instead of 5 is because about an hour ago I called to schedule a pump adjustment, after being on hold for nearly 10min someone literally picked up & slammed the phone back down. Of course I called back & the girl that picked up was very nice at scheduling my mom. However before I hung up I told her I'd called like 2min ago & after waiting a bit, I was rudely hung up on. The girl immediately shot icicles through the phone. Her tone completely changed & she was snippy. Her reaction to my complaint was "uhh, huhhm, I don't know what to say about that"... So I just said "ok thank you so much for scheduling my mom so quickly, have a nice day" & she swiftly ended the call with "Yeah! Bye!*CLICK*". I thought about making it 3 because two weeks ago I tried scheduling my mom & I'd been on hold for over 40min. That's not where I had the problem though. The problem was, I was given the choice to leave a message so they could call me back so I wouldn't have to spend (probably) another 40min waiting on the phone, but still keep my spot in the queue. So I did that. I did Not ever get a phone call back though. I tried 4 more times on 3 different days to schedule & waited over 35min each time. I left the message & waited for my call back each time, but nuthin. ‍ I believe they just Really need to revamp their phone system & possibly even the two girls working up front/on the phones. The past few times we've been there for my mom's appointments, the blonde in particular, has just been so snappy & rude with a pissy aura to her quite honestly. I'm sorry, I don't want to be rude because I adore the doctors & nurses there, but when you're working the front desk at a pain clinic, you really need to have a certain sensitivity with these patients. These people are having to navigate life while being in constant pain to some degree. I just think they need to really think about that part.

After my knee surgery, I was worried about how PT would go, especially with a new physical…read moretherapist/location. I am very impressed with the people I've worked with so far during my healing journey - I highly recommend this location if you need PT.

I Think this place is a wonderful place the staff is amazing they work really hard in proving…read moreexercises that work well at home. Massage therapy is awesome Diane is amazing she checks in to see how you are feeling and asks about focus points, wonderful place for P.T.

Environment is both aesthetically pleasing and well maintained. Every person with whom I interacted…read morewas on top of it - welcoming and helpful. The clinical care was thorough and efficient. I have great confidence in the care provided here.

I would not recommend this facility if you are a blue-collar worker looking for help with physical…read morehealth concerns related to years of hard labor. I am approaching 50 and have spent much of my life doing physically demanding work. I have taken good care of myself, but I also understand that decades of hard labor put a tremendous amount of stress on the body. I came here because I can feel that something has changed, and I wanted a doctor who would listen, take my concerns seriously, and help me understand what is going on. I have now seen two different doctors and had blood drawn twice, yet I still feel like I have no answers or real direction toward a solution for how I am feeling. The most frustrating part has been feeling like the physical toll of working hard for decades is not being understood or even seriously considered. It is difficult to explain what years of construction and physical labor do to your body to someone who seems unwilling to relate that history to what you are experiencing today. I wasn't looking for someone to simply tell me that my bloodwork looks fine. I was looking for a doctor willing to listen, dig deeper, and help figure out why I don't feel like myself. After two attempts, I unfortunately don't feel that I received that level of care here.

Why is it so hard to get an honest review on food menus in Nursing Rehab centers? I care about the…read morequality of the food that is being served to me. The last Rehab I was in I was served meatloaf that literally had the consistency of jello. It was so vile tasting I almost puked. Needless to say I spit it out immediately. That was Oak and Timber Rehab. Keep your loved one clear of that place.

This is the worst care center, they say everything is taken care of and then they turn you into…read morecollections when you're on welfare. This happened to my brother. And on top of that! He almost lost both of his legs or feet because he's 6 foot two and they put him on a regular size twin hospital bed and said there was no beds available along bed. That is he was there for three months two weeks before he was released to come home to our Care. He received a extra long bed. That's after he had ulcers on both feet for 2 months and doctors were talking about possibly amputation. They were changing the dressings on the floor with no protection. He did not have amputations because he came home and under my son's Care his feet was cured with Dr. supervise and home care from Mission! Within two months!