1. Errands On Beat/Personal Assistance

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Garland, TX

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Errands On Beat/Personal Assistance

5.0 (1 review)

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18 years ago

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Lifting the Burden Errand & Concierge Service

Lifting the Burden Errand & Concierge Service

(5 reviews)

North Dallas

I reached out to get someone to run an errand for me. They would be picking up two tshirts from a…read morevendor and bringing them to me. The driver left at 2:20 pm and picked up the shirts right at 3:05 pm. According to Apple Maps, the vendor was a 46 minute drive away. I receive a text from the driver at 4:27 pm letting me know they had just caught a flat. I was curious since this was 30 minutes after they should have arrived. They assured me they were on the way. I asked how far they were and they said they were 25 minutes away. How is this possible when we're already 30 minutes PAST the time they should have arrived? I contacted what I assumed was customer service to ask this question and was asked "Is there not traffic in Houston on a Friday? Or period?" GPS includes traffic in the arrival time. You expect me to believe the GPS time is off by an hour? I called the driver to ask where he was so I could meet him and get my items from him. It is now 5:31 pm and I am still waiting on him to arrive to the spot HE chose to meet at and said he could be here at 5:15. NEVER AGAIN

Lifting the Burden did a great job for me. I had a huge birthday event at my home and no time to go…read morepickup the catering food we ordered. The communication was great keeping me updated when they were at the business and when they were enroute. They arrived exactly when they were supposed to which was a huge relief. There was a slight mixup with the catering business and Lifting the Burden just took care of it and then called me to let me know the solution which was awesome. They saved me to time and aggravation of stepping out of the event and dealing with the caterer. They truly made it a simple and easy experience. I will use them again and highly recommend them.

Errands On Beat/Personal Assistance - personalassistants - Updated October 2026

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