Ineffective bouncers threw out a couple of drunk, fighting, idiots, without calling police (or making sure drunk idiots don't cause further problems), allowing the drunk idiots to damage vehicle parked in front. Huge, head-sized dent now exists in car. Bouncers still did not call police after vehicle was damaged. The only witnesses willing to help owner of damanged vehicle with information were patrons of Ernie Biggs, who clearly saw the drunk fighters being kicked out of the establishment.
A manager, (the short, chubby dirty-blonde male), was completely unhelpful and was extremely uninterested when information was requested: "Did anybody witness the fight? Why were police not called? What bouncers threw the drunk idiots out?" He answered no questions and was quite rude.
Although this business is downtown, and is basically an establishment designed to entertain people and get them wasted (which I'm all for--although, I find the entertainment value of Ernie Biggs to be sorely lacking in the first place), it does not mean that inquiries about damaged property, immediately outside of the establishment, should be ignored.
I'm severely disappointed in the lack of professionalism and lack of decent behavior of the manager and bouncers of Ernie Biggs. Due to how close the car was to the entryway (8-12 feet), it had to have been witnessed by the bouncers. By deciding not to call the police or to try and track down the owner of the damaged vehicle (the author of this review), they have lost any future business I may have given them, and I will make sure to spread the word about their lack of good samaritinism.
This may spark questions: Should somebody avoid parking on South Street on a weekend night, due to the fear of drunk idiots damaging property?
As a Springfield native, who has parked on or around Springfield hundreds of times, this is the first incident I have experienced. If the fight happened in Nona's, Maria's, or St. Micheal's, I have a feeling that police would have been involved, and the manager would be watching for the owner of the vehicle to explain what he/she witnessed.
Instead, Ernie Biggs' bouncers decided to do nothing and hoped the owner of the vehicle (the author of this review) would get in the car and drive away without noticing the damage. Instead of the manager acting sympathetic or at least attempting to be helpful, he acted annoyed and had the attitude of, "if you park downtown, you deserve it."
Very disappointed. read more