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    Erin Dwyer - Genesis

    5.0 (2 reviews)

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    Tess Maloney, FNP

    Tess Maloney, FNP

    3.4(5 reviews)
    5.4 miPacific Beach

    There's just something unusually poor about Tess Maloney that compels me to write a review. I've…read morebeen to this health care center several times, but I usually see Dr. Anderson. I don't understand how Tess has a job here, but I have my suspicions. From what I've observed, Tess basically sits in her office until it's absolutely necessary to see a patient. She seems to resent the work, and would rather just look at her computer all day. Her role appears to be more of a manager than a provider. The two times I did have an exam with her, she rushed through it entirely too fast and didn't even listen to me. The second time I saw her will be my last. I was in pain for two days, and the first day afterwards it hurt to sit down. I'm going to UCSD from now on. Avoid at all costs. Anyone who doesn't take care of their own health, shouldn't be managing yours.

    My Mom was visiting in town when she became ill. Tess treated my senior mother and was so patient &…read morekind to her! Tess answered all of my Mom's questions (probably more than once haha) and treated her in office with a steroid shot. My Mom improved quickly within 24 hours and was feeling so much better - so glad she was able to see her.

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    Tess Maloney, FNP - San Diego Sports Medicine & Family Health Center - Urgent Care, in Pacific Beach

    San Diego Sports Medicine & Family Health Center - Urgent Care, in Pacific Beach

    Tess Maloney, FNP - San Diego Sports Medicine & Family Health Center - Urgent Care, in Pacific Beach

    San Diego Sports Medicine & Family Health Center - Urgent Care, in Pacific Beach

    Tess Maloney, FNP - San Diego Sports Medicine & Family Health Center - Urgent Care, in Pacific Beach

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    San Diego Sports Medicine & Family Health Center - Urgent Care, in Pacific Beach

    Scripps HealthExpress Hillcrest

    Scripps HealthExpress Hillcrest

    3.2(18 reviews)
    0.2 miHillcrest

    I arrived at 11:30am today and the receptionist attempted to process my insurance card. After 15…read moreminutes with no progress, he informed me that their one doctor had gone on their lunch, meaning I would have to wait over an hour to be seen. I asked the receptionist if I missed seeing the doctor because of his inability to process my blue cross insurance, and he said yes. I was in utter disbelief. Their website does not reflect that the doctor goes on lunch for over an hour, there are no signs in the office reflecting this, and he didn't tell me this up front, so I waited for 15 minutes for no reason. I took off work for this, and was unable to wait until 1pm to be seen. Unreal. This gap in service needs to be advertised, as this is something that a patient can plan around. It is absurd that I was told to wait for over an hour when I could have been informed of this gap in service for the doctor's lunch before I left work and planned accordingly. I went to the Mission Valley location instead as recommended by the receptionist, since "they have two doctors instead of just one." Mission Valley figured out my insurance card in literally 5 seconds as all doctor's offices have. I won't return to this Hillcrest location, but if you choose to go there, don't go between 11:45am and 1pm!!

    My breathing sounded like Chewbacca. I saw Dr. Nassera Saidani who did a great comprehensive…read moreworkup. My lungs obviously weren't happy. She could tell I was having an inflammatory reaction so she addressed that right off; and also ordered an x-ray, conveniently downstairs one floor. She said she'd call when she knew more. I got that helpful call; updating me that the radiologist appeared running behind and she would see what's happening. She made a call and it came back with a welcome "No pneumonia." She called me with that news. I couldn't have been more pleased with Dr. Saidani and this Scripps HeathExpress Hillcrest encounter. Easy peasy when I wasn't feeling good.

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    Scripps HealthExpress Hillcrest
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    Scripps HealthExpress Hillcrest

    Erin Dwyer - Genesis - nursepractitioner - Updated May 2026

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