The service is excellent. Repairs are done in a timely manner and the customer service is amazing.read more

For the 2nd time used, my diamond wedding band was enlarged and, unexpectedly, cleaned in less than…read morea day. Great service!

Needed a few watches fixed, new band, fix band, and batteries. Very friendly staff and all fixes…read morewere completed on time. Will be back with more. Thanks

I'm a new Tucson resident and need a watch battery for Movado ladies watch. Luckily my Google…read moresearch led me to Jewelry and Watch Repair. Mack did the battery replacement as I waited, informing me to other issues he noticed that may be problematic in time ahead. I was quite pleased with the service, the breadth of knowledge and the pleasant conversation. So a month later when I did notice a new problem, I knew to return to him. He quickly assessed the issue, repaired and replaced the part and again sent me on my way. I really am impressed. The service was great, price outstanding and all interactions were pleasant, respectful and fair. Call me a loyal customer for life.

This place is a fantastic local business !! Tucked away in an old two-story building. I'm glad that…read moreI found them he has excellent customer service, excellent workmanship and excellent pricing! Has also has nice things to sell at very good prices. I highly recommend

I brought in several pieces for repairs, a couple were a little tricky, but George did a great job…read moreand I am so happy to have my jewelry to wear again. Give this place a chance, you will not be disappointed.

Great experience. Would definitely recommend without reservation. Convenient, thorough, great…read moreexperience.

I was very pleased. I was very reluctant taking my collection and jewelry in. But the staff and…read moreStewart were both friendly and knowledgeable. Stewart took the time to go over any questions I had and I was amazed with his knowledge. He took his time and didn't rush. I was able to walk out with cash in my pocket and amazed with what I got. I recommend Stewart KUPER to anyone. I have been back several times since!!

This is really a great shop. The repair was to re attach…read moreone tiny hand back on its stem. Not easy. A full disassembly. Then my upgrade to a better metal band and a new battery. Good as New. A very fair price.

Great experience! Very professional, very knowledgeable about clocks, andanswered all of my…read morequestions (there were a few). Good old fashioned customer service, helpful and straightforward!

Amazing shop. An amazing level Of service and knowledge…read more Best in town. Would not hesitate to take a complicated watch problem Here

Professional, Knowledgeable and Eager to Please. Have Decades of Experience…read more Service exceeds minimum requirements. Way above any competition. Just overall good people!

I was more than impressed with the variety, quality, and historical significance of some of the…read moreclocks on display. It's a "father and son" business with both named "Ernest." We brought in a quite expensive clock for evaluation and repair, and the younger Ernest was kind enough to give me a tour of their shop. I was astonished and very impressed by the number of clocks I saw. Ernest was very gracious with his time and showed me literally hundreds of clocks, most of which were rare and expensive. I would strongly recommend this establishment to anyone interested in obtaining expert service from two fine gentlemen named "Ernest."

First, I wish their were more stars to add, If you want to have exceptional customer service and…read moreexceptional work done on your watch or clock, this is the place you want to do business with. We have a Antique grandfather clock which has gone thru many moves over the years, they have worked with us every step of the way, to ensure we would have it working like a well oiled machine, included home repairs as well. Thank you so much for the amazing work and the most amazing customers service! Please keep up the great work! The Meyer!

Came in to get three watches fixed with new batteries. We were greeted with friendly service and…read morequick service. Price for new battery was only $14.95. They sell some jewelry items and watches, too. They are located in the Tucson Mall near the Food Court, closest to Dillards.

Friendly people and quick service. I just needed to have watch batteries replaced, but will use…read morethem to tune up my pocket watch in the future.

R & J is the absolute best with jewelry and watch repair! I have now taken multiple watches and…read moredifferent types of jewelry there when I needed help and every single time they have been amazing. I've had a ring re-sized, earring wires replaced, and they even helped when I made the mistake of taking a watch somewhere else to get it fixed and got totally taken advantage of by that other watch repair company. Robert saved the day and fixed what that company had made worse than the original problem I'd gone to them with. I'll never stray again! I also took a watch I was giving as a gift there to have it sized correctly. Robert was kind enough to teach us how to use the watch even, since it hadn't come with any sort of owner's manual. In addition, I have had rings rhodium plated. I've also purchased jewelry from them -- they have a lovely selection of various types of jewelry including rings, necklaces, and watches. They also special order things, and I ordered a beautiful pair of gold hoop earrings. They are quick and communicative as well as extremely knowledgeable and friendly. Do yourself a favor, and if you need repairs for your jewelry, look no further than here!

I came in with an issue with my Omega watch. I don't know too much about watches and the worker was…read moreable to solve my issue. I didn't catch the employee's name, but he was very knowledgeable. Great central location in town, honest work, and they know their stuff. I would come again if I have issues with any of my other watches.