I am working on our family tree, and my great grandparents settled in the UP from Norway and…read moreFinland. I had some information that some of them were buried here The person in the office was very helpful. I was able to find five relatives. I am really impressed at how beautiful the grounds are kept and the grave sites that have perpetual maintenance are immaculately kept. It was nice to see my ancestors are in a good place for eternity.

Right now I should be grieving my mother, not writing a review... but what our family experienced…read morefeels too serious not to share, in the hope that no other family has to go through the same pain. When our mother passed away, our family contacted Ryan Funeral Home in Calumet, Michigan. The owner was known to relatives in town, and as family traveling in from out of state, we trusted that local connection and believed our mother would be in caring, professional hands during a very vulnerable time. Ryan Funeral Home picked our mother up from the hospital and she was placed in their care. Because several of us were still arranging travel, we scheduled a group call with Tim Ryan to discuss next steps. Losing a loved one suddenly is overwhelming, and we were relying on guidance. When our father passed, another funeral home gently led us through the process, so we assumed we would receive similar support -- especially since our mother wished to be cremated, a process none of us had navigated before. Unfortunately, the interaction fell apart immediately. When the call began, before offering condolences or explaining the process, Tim Ryan stated: "I knew your mom and I know she didn't have any money -- are you planning to pay me for my services?" Shocked, my brother asked him to repeat it, and he responded, "I'm asking if someone is bringing a checkbook?!" This assumption about our mother and our family's ability to pay was deeply inappropriate and upsetting. As a Filipino/brown family navigating loss in a very white community, the comment carried additional weight and felt rooted in assumptions no grieving family should have to face. We ended the call shaken and uncomfortable that our mother remained in his care. We quickly contacted Erickson Crowley Funeral Home for guidance. They expressed sincere condolences and helped us arrange a transfer. During this process, we learned troubling information about how our mother had been cared for in the days following her passing. No embalming had been offered and Ryan Funeral home does not have refrigeration, which left us extremely distressed about the conditions in which she had been held. We were warned decomposition had already begun. When Ethan from Erickson Crowley picked our mother up, he treated her and our family with kindness, compassion and professionalism. He explained that because several days had passed without proper preservation, if we wished to say goodbye in person we would need to do so immediately and be prepared for the realities of seeing her several days after death. One of my brothers and his family had to drop everything, pull their children from school, and drive from Wisconsin right away. No family should have to face that kind of rushed and painful situation due to earlier handling. During the transfer process, Tim Ryan was only focused on whether he would be paid for services rendered. After the transfer, we also learned that key information had not been properly communicated and paperwork required for the death certificate process had not yet been completed. Tim had only jotted a few, lazy notes that were passed along, scribbled on a loose sheet of paper, leaving the new funeral director to sort out what little he had done for the $700 he was demanding. This experience caused our family unnecessary distress during an already heartbreaking time. Our mother deserved dignity, care, and professionalism. Instead, we were left feeling that compassion and procedural responsibility were missing when we needed them most. In stark contrast, Erickson Crowley Funeral Home treated our mother with respect and guided us through every step with clarity and humanity. Families navigating loss deserve that level of care. For the record we paid Ericksons bill for service IN FULL (no payment plan) as intended. This was never about the finances. However, Tim's urgency about payment has inspired an equal urgency in myself... to ensure this entire experience is reviewed by the appropriate licensing authorities and no family every experiences such a horrible situation again.

Jerry and Mark and the rest of the staff at Canale were so understanding and thoughtful through the…read moreprocess of saying goodbye to our mom 17 months ago and now our dad last week. They answered all of our questions and addressed all of our concerns with great ease. It was nice knowing that our parents were being well taken care of. They even wore Christmas attire because it was how we were honoring our dad. It was all the little things that they did that made us feel like we were not alone in this. They took care of absolutely everything for us. There are not enough words that can describe how wonderful they were to us during our time of loss. We thank Mark, Jerry and the staff at Canale Tonella for doing a supremely caring and sympathetic job of helping us through our darkest days of losing our parents.

From the owner: Welcome to Canale Tonella Funeral Home and Cremation Services…read moreImagine a setting so comfortable, it could put you at ease. Soft soothing colors, thoughtful design, every detail planned to make you feel at home. Of course no one is completely at ease attending a funeral service, but your comfort is what we strive for, we always have. Since 1893, Canale-Tonella Funeral Home and Cremation Services has been providing the highest standard of service to Marquette and Alger County families. We strive to present a lasting tribute to your loved one that celebrates their life. We are privileged to provide meaningful and affordable funeral and cremation services from our facilities in Marquette and Gwinn, MI.

Our family has done business with the Cane family . . . forever. My great grandparents, my…read moregrandparents, my parents, and now myself have always done business with Cane's and have always received excellent and compassionate service. Mr. Cane works within one's budget and offers very dignified arrangements. Both the father and son (current owner) were always very helpful in our times of need, considerate, compassionate, and trustworthy - and really are about making sure the customer is happy and the arrangements are what the customer wants - they do not try to "up sell" to get more money. To them it wasn't/isn't just one business transaction but a multi-generational relationship/friendship. Prices are reasonable and appropriate. Thank you Cane Funeral Home!