The other day I was looking for a same day urgent care for a swollen gland and was surprised to see…read morethere was one right down the street from me that was within my medical group. Sadly they will not have same day no appt care after April 20,2026. Service was good and the doctor I saw was very attentive. I'm

I hadn't seen a doctor for myself since my son was born -- he's now 5 years old -- so I was a bit…read morenervous finding a new primary care doctor. I know some people may hesitate because Dr. Shin is newer, but my experience with him was absolutely excellent. Before my first visit, Dr. Shin had already reviewed my medical history, which saved a lot of time and showed how thorough and caring he is. I came in for a physical and full blood work, and as soon as I checked in, Dr. Shin personally came to the lobby to ask about my concerns and what I wanted done. By the time I was in the exam room, everything was ready -- very organized and efficient! During the appointment, he listened carefully and offered thoughtful solutions before even mentioning medication. I really appreciated that he focuses on the root cause of issues, not just symptoms -- a true example of great osteopathic care. My lab results were ready within a few days on MyChart, with detailed comments from him explaining everything. Dr. Shin is an outstanding, compassionate, and knowledgeable physician. If you're looking for a caring primary care doctor who truly takes the time to listen and help, I highly recommend him!

I was seen on a Sunday afternoon by the physician on call. He was knowledgeable, thorough, and a…read morevery good communicator. The visit was not rushed at all, and antibiotic pills were dispensed on the spot, along with an injection. Before going to the office, I did online research about my lab results and compared them to my experience in dealing with this ongoing infection that has lingered for months. The doctor at South Coast Urgent Care knew a great deal about my condition and made substantial suggestions for treatment. I am hoping to make this physician my primary doctor from now on.

The quality of care seemed nice at first with check in but omg I had the worst reaction to my…read morecontrast on my mri. The iv burned so bad and the guy kept going after I told him how much it burned and I had a major reaction that took me out of work. Instead of helping me this place gave me side effects. So painful ouch. Front desk was nice. I paid an extremely high price without insurance to come here and to have major issues.

I had a wonderful experience with Dr. Mona. She is kind, patient, and genuinely listens to her…read morepatients. She explained everything clearly and answered all of my questions with care. I felt heard, respected, and well taken care of. Highly recommend,also team members are very good!

Dr motlagh has been our family doctor for years My family…read moreand i adore her Her commitment to her patients is beyond words She is very knowledgeable and has the best bed side manner I definitely would recommend her

We originally chose this office because of the great reviews, but unfortunately, our experience has…read morebeen nothing but frustrating. We have been dealing with this issue since June. My partner was supposed to be referred to another office, but we have been going back and forth for MONTHS because the referral either wasn't sent correctly or wasn't sent at all. We were repeatedly told to wait a week, only to find out the other office still hadn't received what they needed.This should not take months to resolve. To make matters worse, my partner has dealt with Lily throughout this process, and she has been extremely rude and dismissive every time he has spoken with her. I have personally heard the way she speaks to him, and it is incredibly unprofessional. We called again today, and thankfully, whoever answered the phone was the ONLY person throughout this entire experience who deserves 5 stars.She was kind, helpful, and actually gave us all the information we needed so we could figure it out ourselves. After months of being given the runaround, it's ridiculous that we ultimately had to take matters into our own hands. At least someone finally took the time to actually help us. UPDATE: Dr. Lauren Davis personally reached and apologized, she had no clue this was going on. Thank you for the accountability and the apology. We are very relieved to finally be moving forward. Thank Dr.Lauren for taking the time to call us and look into the issue we greatly appreciate it!:)

Dr. Lauren and Dr. Chris are both so personable and they really spend time with you. I love that…read morethe office has hours all 7 days and the online check in system makes it easy so we can wait at home instead of sitting in the office waiting. All of the staff are very friendly too.

Doctor Behnaz is very nice and with patients explaining my result and carefully listening to…read moreme,also her employees are very good

Dr. Motlagh is a very caring physician who spends time with me at each appointment to make sure I…read moream comfortable and understand all of my lab results. I am very anxious at medical appointments, but she has been wonderful in making me feel at ease-even at a blood draw. She has excellent recommendations and is not dismissive of any of my concerns. I highly recommend her and her excellent staff.

We've taken our 2 young daughters to the Irvine location since birth and since our doctor left…read morethere and we moved to south OC, we thought it made perfect sense to switch to this location. We brought our 3rd daughter here for her 3-day check-up and it was an absolute disaster. Due to the last minute appt, we were only able to see a nurse practitioner. They started by weighing our newborn and telling us she had lost 14% of her weight. They instructed us to start feeding her every hour during the day and every 2 hours all night long. The weight loss didn't make sense since she was latching since we were in the hospital and eating constantly and very well. We asked if it would make sense to weigh her again. The nurse insisted their scale couldn't be wrong and tried to talk us out of it. We pushed and insisted and they finally agreed. Turns out the first weight was completely wrong and her weight was within healthy limits. As a 3rd time mom, I'm glad I trusted my gut, but if this was for my first baby, I would've trusted them and gone home force feeding my completely healthy baby every hour. Our baby also left the hospital 2 days before with a normal jaundice level of 3. The nurse did a visual inspection of her at this appointment and said if she had to estimate, it looked like it was around 15 (greater than 10 is bad). If the blood tests confirmed that, our baby would have to be hospitalized. Again, very concerning information! Because of this, they pricked her foot to get a blood sample. However, the nurse did not get enough blood the first time and they came back and pricked her other foot! My poor baby. The entire process took more than 1.5 hours. They called later with the results and jaundice levels were completely normal! Why would you report all the concerning information to a parent that all turned out to be inaccurate? We asked to speak to the manager and they said they'd look into it and get back to us. Never heard back. My husband wrote a review and someone from customer service said they'd look into it as well. Never heard back. We have found a new pediatrician for all of our daughters and won't be returning here ever.

I'm reposting this review because my previous one was removed after it was challenged. To comply…read morewith Yelp's guidelines, I'm limiting this review to my direct, firsthand experience as the parent of children who were patients at Coastal Kids for many years. Our experience changed dramatically over time. As the years went on, it became increasingly difficult to get timely appointments, increasingly difficult to reach anyone by phone, and the patient portal became a recurring source of frustration whenever we needed to access it. Because appointments were so limited, we were often directed to whichever Coastal Kids office happened to have an opening rather than the location we normally used. We were also advised on multiple occasions to seek care at urgent care because no pediatric appointments were available, even for issues we believed should have been managed by our pediatrician. That was disappointing and ultimately defeated much of the purpose of having an established pediatric practice. Another recurring frustration was the number of administrative fees. While no single fee was particularly large, they accumulated over the years and left us feeling nickel-and-dimed. We ultimately decided to transfer our children's care elsewhere. During that process, our new pediatrician attempted to retrieve our children's immunization records through the California Immunization Registry but was unable to because the records had not been entered. We then had to request the records directly from Coastal Kids and were charged $20 per child to have them sent to our new provider. We stayed with this practice for years because we genuinely hoped things would improve, but they never did. Our experience steadily declined, and moving to a different pediatric practice has been a significant improvement. This review reflects only our personal experience as longtime patients.

My husband was evaluated by Dr. Zahra Shahim on January 16, 2026, after developing rapidly…read moreprogressive bilateral leg weakness and losing his ability to walk over just a few days. Despite this presentation, the referral from Dr. Shahim to Neurology was classified as "standard" rather than urgent, with the initial neurology appointment scheduled for March 5. Although the appointment was later moved to January 29 after follow-up, it still did not reflect the urgency of his rapidly progressive neurologic decline. On January 20, 2026, I returned specifically because Steve's rapid loss of mobility over only four days deeply concerned me. I explained that this degree of deterioration did not seem normal and asked whether his referral should be escalated or whether additional action was needed. I was advised that the current plan remained appropriate and that he should go to the Emergency Department only if his condition had worsened since the January 16 visit. Because I remained concerned, I immediately took Steve to the Emergency Department. He was evaluated and unfortunately was discharged without admission, neurology consultation, or neuromuscular workup, and was instructed to keep the neurology appointment already scheduled for January 29. At that appointment, Dr. Frank diagnosed Guillain-Barré syndrome the same day based on his examination and EMG testing. Dr. Frank commented that he wished he had seen Steve sooner. Rapidly progressive bilateral weakness with loss of ambulation should prompt URGENT neurologic evaluation regardless of the eventual diagnosis. In his case, the diagnosis was Guillain-Barré syndrome--a neurologic emergency that can progress rapidly and, in severe cases, lead to respiratory failure requiring mechanical ventilation. Early recognition and timely initiation of treatment are associated with better functional outcomes. He ultimately received IVIG treatment. More than six months later, he continues intensive neurological rehabilitation, still requires assistive devices for walking, and continues to experience high level of pain. At a follow-up visit after Steve's hospitalization, Dr. Shahim commented that she was glad the Guillain-Barré syndrome had not progressed to involve his lungs, noting that some patients require mechanical ventilation. We couldn't believe what we were hearing and I responded that this was precisely why I had returned on January 20 asking that his rapidly progressive neurologic symptoms be reconsidered and his referral be escalated. Instead of being empathetic and apologize, Dr Shahim raised her tone and insisted she acted correctly. We left that discussion feeling that our concerns regarding the urgency of his presentation had still not been acknowledged. We lost our confidence in Dr Shahim.

I was very disappointed with my experience at Mission Heritage Medical Group in Ocean Ranch this…read moreevening. Despite having a booked and confirmed my appointment online, I was informed upon my arrival that Dr. Zahra Shahim "does not accept new patients past a certain time of day." I arrived over 40 minutes prior to the start of my appointment time in order to allow for ample time with the check in process. No manager was on site to help resolve the issue. As a healthcare provider myself, I cannot fathom turning away a patient in need and refusing to provide care while the clinic is open.

First time visit to this office. Their professionalism and overall concern for my health was…read moreoverwhelming.I would like to thank everyone, especially Elizabeth and Susie that took fantastic care of me. They exceeded my expectations and took a tremendous amount of time to get my health back on track. I would highly recommend this office.

Damn optum 1 star now you people want to keep my medical records from me that is my personal…read moreproperty my doctor needs the medical records my new doctor and you're telling me you need to keep my medical records what the freaking hell I'm sick of this nonsense

Dr. Panitch is the best doctor in the world. Really and for sure. She is the perfect blend of…read moreknowledge, compassion, caring and patience and she has all of those qualities in abundance. A note to Lorelai G. - who gave her a 1 star rating - you are SO wrong and should be ashamed to post that rating.

Dr.Panitch is the best doctor I have ever had! Seriously!!!!!!! I couldn't have asked for a better…read moreexperience all around. P.S. I want to be her friend.

Dr. Gonzales is fantastic. He takes his time, and explains…read morethe best medical strategy. He also is a very likable person. I'm so happy to have met such an excellent doctor.

Amazing doctor…read more Cannot emphasize how much he actually cares about his patients, like, genuinely cares and remembers everything. He calls you with results and does spend time with you and I love that he never makes me feel rushed or unheard. He's been my doctor for a little over 5 years now and he is as caring as the first time I met him.