My company changed dental insurance for the first time in over 25 years, causing every employee to…read morepretty much find new dentists or pay out of pocket. I loved my old Dentist and hygienist, two people I've gone to twice a year for close to twenty years. I started researching Dentists that accepted my new insurance and found Dr. Fournier's office. Then, while flossing (proof I floss), I ripped out an old filling. I called this office to set up an appointment and they told me November was for hygiene checks, about five months from now. A great sign that they are busy, but I explained I had an issue. They told me they could see me sooner for that, so we set an appointment for Monday. The staff were friendly, but after meeting Dr. Fournier, I knew I had my next dentist. Her personality was amazing, bedside manner was perfect. They had to drill and fill my tooth today, no lie, I think I was out of there in fifteen minutes... She kind of joked about how I am with Dentists, am I nervous, am I okay with needles, all sorts of questions, because we don't know each other. When I was injected, she told me to breathe out and breathe in. Did that work? When I had that tooth drilled before, I teared up. Not from pain, but because that spot was connected somehow to my left eye's tear duct... Did the breathing work? Maybe? After my appointment, they told me there were some cancellations the week of the Fourth of July, so no more November check. I'll be back this month. The only two things that make me nervous are having to make a left out of that parking lot. I could make a right and find my way home, but I feel it could not be good at rush hour. No issues today. The second thing is that I have an internal dread that Dr. Fournier is going to retire someday while I still need dental work... I don't want to find someone new. I also befriended everyone in my HR department to ensure they won't switch insurance on me again...

She is extremely good at what she does. I had a filling filled buy-her before. She made sure they…read morewere good if there was any problem she would take care of it. She always loves cats and dogs when you go in you get the tooth fixed while cats are on tv in the room. Taking off the stress people usually feel at any dentist well done

My whole family enjoys coming to the dentist now, no fear, no tears and the youngest celebrates…read moreeach time. Dr. Bower and his team have always been so welcoming and kind, as well as professional and thorough. When I come on my own it feels like a little break in the day- odd to say about a dental visit, I know but, still true. I highly recommend this establishment.

Let me start by saying i REALLY liked this place. After 13 years without a dental visit- I came to…read morefresh smiles upon recommendation of a coworker, who had been going here for years. My initial visit went well- I provided my insurance information and was provided a treatment plan detailing my costs- perfect! I was informed I would need a deep cleaning- which would need to happen in 2 sessions. I went to my first appointment early december and paid the amount outlined in the treatment plan. Easy peasy. TWO weeks later, on the eve of my 2nd deep cleaning session (and less than 15 hours before my appointment)- I received an appointment confirmation call. At the end of the call the receptionist CASUALLY mentions something about my insurance not being in network anymore and how I would now need to pay $700+ out of pocket. Girl, how are you going to call someone and drop that bomb on them 5 days before christmas? Needless to say, I cancelled the appointment and emailed them to get a more detailed explanation. Except I never got one. Instead, I received the least professional response I've ever gotten (see attached). I do not blame fresh smiles for my insurance *seemingly nowhere within a 2 week time frame deciding their office was OON* however, i DO blame them for piss poor communication. So now i sit, dentistless with half my mouth cleaned. Please be warned that while this dentist office has some of THE sweetest hygienists, and a great atmosphere, the communication here is absolute garbage between patients and their front office. Please do better!

Going to the dentist has never been a favorite thing for me to do . With new insurance I had to…read morefind a new dental office that was in network . So I chose Brookwood Dental Associates. Everyone was wonderful from the reception area to the dentist . I have never had my x rays done so fast . Dr Hornick was awesome ! He answered all my questions I did not feel rushed and he helped me fix a problem that I was having with a partial from my old dental practice . It feels more comfortable to wear now . I would definitely recommend Brookwood Dental associates!

Office Staff is friendly. Tara is a excellent hygienist. She cleans your teeth great. Dr Barlow is…read morevery friendly and not like other dentists pushing implants and bridges to purchase. This first office visit went extremely well. I will be telling my family about this office. Thank you for your excellent service for my first visit.

Great experience today. Went in and was taken care of right away. Great staff at the front desk…read more The dentist and the dental assistant were super nice and very professional. Definitely an A plus experience.

Return for follow-up of new plate. To see if any adjustments needed…read more Service and knowledge are excellent. They care for their patients. They are professional in every way.

BEWARE! Last year I was looking for a dentist in the area. Since this office was listed as 'in…read morenetwork' on my insurance company website, and was close by, I made an appointment for a cleaning and checkup. After arriving at the office I was asked to purchase dental insurance from the office. I took the paperwork to look it over, then went in for X-rays and cleaning. After finishing up, I was informed that I owed over $300. I said, but I have my own insurance. Was then told 'we don't accept any insurance'. First, no one indicated this to me either when I made my appointment OR when I arrived at the office. Second, as I stated, they were listed as an in-network dental office on my insurance company website. Now, I would think that a dental insurance that accepts 'no insurance' would state this on the phone, or certainly upon arrival for the appointment. Nope. The woman at the desk proceeded to BLAME ME for not telling her that I HAD insurance because if I had, 'none of this would have happened'. The woman at the desk - LISA - neglected to ask ME for my insurance when I arrived. In my opinion, any dental office that has a policy of accepting NO INSURANCE should make that crystal clear up front. Also, it was THEIR responsibility to remove their office name from my insurance website's list of in network offices. I did my due diligence and this office failed (miserably) to do theirs.. In the meantime, I found that this office has been accepting my sister's insurance for years, therefore the woman at the desk - LISA - lied. Like I said......BEWARE.

Well run organization. Starting with a good office experience. The hygienists have all been superb…read more They have the latest technology for supporting teeth and gum health.

I have not gone there. I called to get information about cost and maybe to make an app't. IThe…read moreperson who answered phone keep replying to my question about cost for evaluation and xrays that the appointment would be for xrays, evaluation and root canal. I repeatedly told her I dont know if I need root canal or not and I just wanted to come in for the evaluation and xray. It was like (pardon the pun but appropriate) to get her to give me information just about appointment for evaluatiion and xrays. My impression was this practice form the get go was set to get a prospective patient to agree to root canal before the appointment She did finally say well you coukd come in for just the evaluation and xrays butusually we do a root canal. I I had also asked for cost of an implant After checking with other practices I found this one was almost double most of the other practices I contacted. I did not make an appt with them and based on this interaction and the cost I would not recommend this practice. As far as are they good or not, this I don;t know but no dental practice, in my opinion should be saying what treatment they intended to do before they have even seen a patient

The staff is wonderful, the Doctor is patient, compassionate and extremely skilled. The office…read moreitself is clean, nicely decorated, and filled with well tended houseplants. The window shades in the office are designed so a patient can see the sky while sitting in the exam chair which I find extremely calming and a far cry from the claustrophobic dentist offices I have frequented in the past. I have had my husband switch his dentist and have told many people about my positive experiences here. Keep up the good work Blooming Smiles!!

SWITCH DENTISTS NOW. A graduate of Temple Dental University (whom I give mad props to also!) the…read moredentist is kind and knowledgeable. As she checked my WHOLE MOUTH she told me what she was doing, so I felt more informed of my visit, not that she was just poking and prodding at me. I got the best cleaning of my life by the talkative, sweet hygienist. Get past the receptionist, who seems like she is all business, but still professional, and everyone is AWESOME.

Great dentist. This…read moreplace is top tier Did Invisalign treatment and my teeth are all straight now Just awesome staff awesome employees. Really pleasant experience here Been coming here for over 15 years

First, if you call looking for Brian Carp (listed as the business owner) you find out he's been…read moreretired for years. Second, in my experience, they will lure you in with a $99 teeth cleaning special, then TAKE X-RAYS and say "That's it." Then they upsell for a $600 treatment plan and act confused as to why you want your money back. From their own website: "Any teeth cleaning at Carp Dental in Norristown, PA will include the following: Removal of calculus (tartar): Calculus is hardened plaque that has been left on the tooth for some time and is now attached to the surface of your teeth. Calculus forms above and below the gum line and can only be removed with special dental cleaning instruments. Removal of plaque: Plaque is a sticky, almost invisible film that forms on your teeth. It is a growing colony of living bacteria, food debris, and saliva. The bacteria produce toxins that inflame the gums. This inflammation is the start of periodontal disease. Teeth polishing: removes staining and plaque from your teeth that is not removed during routine tooth brushing." This is a lie. Third, Monica should be nowhere NEAR customers of any kind. This argumentative personality who literally can't spell HIPAA is as unprofessional as you will find. (She really did mis-spell "hippa" in communications to the Better Business Bureau and myself. Yea, real pros working over there) Avoid. Pathetic amateurs who will steal your money and not provide service. Lastly, a quote from monica herself "Unfortunately at this time i am not able to release any information without the Patient signing a HIPPA form for me to do so. I would be more than happy to give you any Information on this case as everything that was sent to you is the PT not understanding his treatment and understand how our $99 Patient Special works. Please feel free to call me at my office with anymore questions. 610-275-1565. Monica" Do you really want to trust your health to someone who will steal your money AND can't spell HIPAA ?