1. Ergeon

0

San Diego, CA

Ergeon

4.6 (222 reviews)
Open • 8:00 am - 6:00 pm

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Response time

10 minutes

Response rate

95%

Services - Ergeon

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Gaps under the fence
Aaron D.

I had more issues with them than any other construction company I've ever used. The quote for the fence and contract was handled by Brian, who repeatedly forgot to send the contract documents to sign, and sent messages to me meant for others. I also told Brian when I could be home for the installation, and he completely ignored that, which resulted in further delay. The first day, one installer showed up 3 hours late at about 12:30 p.m. He worked for an hour demolishing 30 ft of fence, then sat in his car for 3 hours. The next day, he showed back up early with a second person, worked for 2 hours, and disappeared for the rest of the day. I insisted that those two don't come back and was sent to different installers the following day. For the most part, the new guys worked very hard and did a decent job, though they only used about half a bag of concrete per footing for the fence, and they left an odd gap between my existing gate and the new fence that required an ugly fix. Throughout all of this, the only redeeming factor for the company was Luis, who was constantly reaching out and quick to address concerns. However, I had so many issues throughout the entire process from beginning to end, even his efforts couldn't salvage the situation. Because of him, at least this review is two stars instead of one. This company was contracted through Home Depot and was about $1,800 cheaper than other fence companies, but that savings comes at the quality of work and incompetence throughout every step of the process. The monetary savings were absolutely not worth it, but the only consideration is the warranty was honored through Home Depot. *Update: The company has contacted me and apologized for the failures. It was nice of them to reach out and even offer a small refund, but given everything that has happened and the quality of the final installation, I do believe the two stars is deserved.

Linda C.

So happy with my new fence! Jose Chua at Ergeon were very pleasant to work with. Job was finished timely and i love the results! Highly recommend them for your fence needs.

Jag G.

As others are also looking to install a new Gate at their homes ... you want to ensure the proposed contractor (1) visits your home, (2) discusses different styles they can offer, (3) discuss your option for mounting the new gate. We contacted 5 different contractors for an estimate with a new Gate. The estimate from Ergeon started out strange (video call, NO live person to conduct the measurements). They use the attached photo (Google Earth). AND the Google Earth had the WRONG gate width!! - Estimate sent had NO photos of the new gate (how were we to know "what" we are purchasing?!?!) While we were looking at other contractor companies ... my wife found contractor number with HomeDepot and we called it. A contractor from Ergeon called. We discussed the two section gate the open in the middle. However, also use the Google Earth photo ... was NOT interested is visiting with us. AND told use they could not build the gate (the width was too wide. Informed him I have quote from 3 other Yelp contractors (with each visiting us and reviewing the area for the new Gate . If you want to best service and best quality for your new gate ... don't get trap with someone using an arial view (Google Earth). Trust you will have the contractor physical come and talk with, ask how the gate will open, discuss the material used, etc.

This is the back of the fence
Melissa N.

They did a really good job, at an amazing price I didn't even know they came and left. They were quiet. They were respectful. They were not loud, it was amazing I even called to say that they didn't do the job just to find out that they really did lol.I guess I should have got up off my chair period they did an amazing job.Please see the photos we'll definitely use them again for the back.

Alex E.

White vinyl fence with Ergeon went very well. They are communicative and the project got done in a timely manner with the project manager addressing all concerns as they came up. They were the best quote value wise I got across 4 different companies.

Neighbors gate and my garden gate

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1 month ago

On time and excellent customer service thanks. The software they use was top notch. It made my new gate project easier.

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Sue C.

Deon, thank you so much for the great feedback!

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4 months ago

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Sue C.

Thank you so much for your comment! We appreciate it!

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3 hours ago

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1 year ago

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17 days ago

Kerecia was a very helpful and super nice estimator and the virtual video site review/estimation process was efficient and convenient.

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1 month ago

Excellent precise service from Karen. Highly recommend anyone looking for a job to be done to speak with Karen. Thank you, Karen!

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Sue C.

Andy, thank you so much for the great feedback!

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5 months ago

Appreciate Carlos expertise and honesty. Was very thorough in his explanation and helpful with all the questions we had.

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Sue C.

Thank you so much for your comment! We appreciate it!

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2 months ago

Remote estimate I was convenient, just one video call. Definitely recommend to everyone.

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Sue C.

Thank you so much for your comment! We appreciate it!

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5 months ago

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1 year ago

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Sue C.

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1 year ago

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2 months ago

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Sue C.

Thank you so much for your comment! We appreciate it!

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2 months ago

Received a quote on the video call. Diego answered all my questions and was knowledgeable about the product.

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Sue C.

Thank you so much for your comment! We appreciate it!

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3 months ago

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Sue C.

Thank you so much for your comment! We appreciate it!

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1 year ago

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Sue C.

Melissa, thank you so much for the great feedback!

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8 months ago

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Sue C.

Joy, thank you so much for the great feedback!

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5 months ago

Great quote process with very friendly and knowledgeable customer service. I highly recommend.

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Sue C.

Thank you so much for your comment! We appreciate it!

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9 months ago

Yelp provided these guys for a fence repair - they have a $1k minimum. To reinforce two sections it should not be close to that.

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1 year ago

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Sue C.

Thank you so much for the love, Alex!

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1 year ago

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Sue C.

Laurel, thank you so much for the great feedback!

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7 months ago

Great experience dealing with the 3-D computer graphics. Very considerate and on time with everything

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6 months ago

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Sue C.

Thank you so much for your comment! We appreciate it!

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10 months ago

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Sue C.

MARC R. thank you so much for the great feedback!

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8 months ago

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Sue C.

Thanks Steve! I’ll be sure to pass on your comments to our team!

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1 year ago

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Sue C.

Thanks, Said, for your nice comment! We appreciate it!

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4 months ago

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Sue C.

Thank you so much for your comment! We appreciate it!

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3 months ago

The quote was easy to get and all of my questions were answered. The level of service was very good.

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Sue C.

Thank you so much for your comment! We appreciate it!

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4 months ago

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Sue C.

Thank you for the love, Nariman!

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2 years ago

Helpful 2
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5 months ago

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Sue C.

Thank you so much for your comment! We appreciate it!

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11 months ago

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Sue C.

Thank you for your feedback, Anthony!

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5 months ago

Thorough and concise walk thru . Excellent customer service . This was a virtual quote for a fence and fence gates

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Sue C.

Thank you so much for your comment! We appreciate it!

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8 months ago

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1 year ago

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1 year ago

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Sue C.

Casey, thank you so much for the great feedback!

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2 years ago

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1 year ago

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Sue C.

Jesse, thank you so much for the great feedback!

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1 year ago

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6 months ago

Just a video chat. Showed Carlos the area needing repairs and he showed me several options and gave me a quote during the call.

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Sue C.

Dorothy, thank you so much for the great feedback!

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6 months ago

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Sue C.

Kenneth, thank you so much for the great feedback!

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Page 1 of 6

Ask the Community - Ergeon

Review Highlights - Ergeon

“Requested a quote from Ergeon to have a new fence put in and Silvio followed up with me same day.”

Mentioned in 21 reviews

Read more highlights

Affinity Fence & Gate - Menu stand

Affinity Fence & Gate

(6 reviews)

Clairemont

After receiving an apology for the non-response I decided to change the review to three stars.read more

I have never taken the time to write a Yelp review before, although I rely on Yelp to choose…read morealmost everything. I have never felt compelled to go through the process of registering and writing a summary of my experience- until now. My husband and I had Tom come give an estimate for a very large sliding driveway gate. We really couldn't afford a gate, but were in desperate need of one. Our gate, which separated our backyard and the alley (in Pacific Beach) broke, so we had no choice but replace it. Tom came and spent at least an hour going over several different gate options. He was willing to work with us and our budget. He provided lots of ways for us to save money- even though it probably made the job a little more frustrating for him! We were planning on getting several different estimates, but after meeting with him, both my husband and I agreed he was an honest and trustworthy guy and neither of us felt we would find a better price for the quality of work we had seen on his website. We were so happy with how our gate and fence turned out. The quality is outstanding and we have received so many positive comments from the neighbors. Tom was so easygoing and offered so many great ideas about not only the fence but other projects we have going on around the house. His attention to detail was incredible (because of our uneven concrete driveway he had to make the gate one inch taller on one side so that when shut the boards would align correctly) The pictures do not do it justice, but I wanted to at least post something with this review. I highly recommend Tom and Affinity Fence &Gate if you are in need of anything made from wood or metal!

Ergeon - fencesgates - Updated October 2026

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