Wonderful experience at this facility today! We were the only ones there (at least it appeared…read morethat way), so we were seen extremely quickly. The nursing staff were all very friendly and were great with my daughter. They joked around with her, which helped her feel at ease. The doctor was great as well, very personable. Also appreciated the significant self-pay discount. Will definitely be back the next time we need urgent care (which will hopefully be awhile)!

I was referred to the ER after visiting a local Urgent Care. The first person to visit my…read moreexamination room was the billing clerk, that collected $643 before they could proceed. Dr. Jeffrey Francis came into my room, stood at the door, asked a few questions, never came near me, and said he was going to order an EKG. The EKG was performed and bloodwork was drawn. After an hour of sitting in the exam room, the discharge person came into my room with paperwork. What??? I never even saw the doctor again. I was told that HE HAD "LEFT FOR THE DAY". No conversation, no plan, no results of the EKG, no nothing. Remarkably, today, I read the results of my EKG, which were written by Dr. Francis and they state, "Possible Anterior Myocardial Infarction, PROBABLY OLD." So, this states that I possibly had a HEART ATTACK and it was "PROBABLY OLD"??? This is wrong on so many levels. This "Doctor" "Left for the day" without coming back into my room to talk about this or anything else? Another gentleman then did come in and basically said that he was the guy responsible for damage control when things go awry. Not knowing if I may or may not have had a heart attack, this gentleman stated that their purpose at that facility was to make sure that "you don't die within a week or two". That's GREAT! Perfect business model in a lifesaving position - just give them another week or two of life. Upon reading the results of the visit in my chart, the report is filled with lies written by Dr. Francis. The section "Physical Exam" is especially unsettling, as the doctor never touched my body, as he simply talked to me as he stood next to the door. This is shocking and absolutely unacceptable.

I was admitted at the hospital on 8/19 and had great customer service. The nurses, cna, doctors and…read moreassistance were fantastic. I would highly recommend this hospital.

My experience with the Cardiology Department at St. Joseph's Hospital-North on Friday, June 3rd,…read morewas an absolute failure in patient Care, clinical and basic professionalism. I was admitted through the emergency department presenting with acute cardiac symptoms--including severe palpitations and a suspected arrhythmia ("skipping beats") that I could feel when checking my pulse. I was told an overnight admission was needed so a "CARDIOLOGIST COULD EVALUATE ME". I was subjected to 24 hours of diagnostic testing, without ever receiving actual specialist care. Instead: *Total Absence of a Cardiologist: Despite being admitted specifically for specialist evaluation, a cardiologist never saw me. A Physician Assistant (PA) claimed remote telemetry showed nothing. When I told her that during my stay I have had felt the symptoms she said that she was going to check and "NEVER CAME BACK. *A physician HOSPITALIST later entered my room and claimed my EKG was normal. Anyone with basic medical knowledge knows a static EKG only captures a 30-second snapshot, if during those 30 minutes the symptoms do not occur it doesn't show on the EKG, that is why the 24 hrs. monitoring almost mandatory. This doctor didn't even know I was connected to telemetry monitor, (he asked "ME" if i new the results). I told him that I felt severe symptoms while actively connected to the monitor, (I even gave him the time in which I felt the symptom) he said he would look into it, walked out and never came back. *So after 24 hrs in the hospital connected to a monitor I was discharged without a definitive diagnosis, without a review of my telemetry results, and without the opportunity to ask questions or receive reassurance. My discharge papers listed a diagnosis of Angina Pectoris--a serious heart condition requiring immediate medication. Yet, the hospital failed to provide any prescriptions or counseling for it. If this diagnosis was legitimate, they violated the minimum standard of care by releasing me without medication. If it was not, it represents fraudulent medical documentation. *My blood work revealed a critical enzyme value that was double the maximum reference range. The medical team completely ignore this and failed to disclose this abnormality or advise me on outpatient follow-up. So, I spent 24 hours confined to a hospital bed, hooked up to a monitor, and subjected to X-rays, blood panels, and an echocardiogram, only to leave with ZERO clinical clarity in total contradiction with what the president of the hospital tells you in a message on the TV. It is entirely evident that St. Joseph's Hospital-North failed entirely in diagnosing a symptomatic patient. In total I saw a PA and a Hospitalist so where was the cardiologist that they say was necessary for my problem? I am formally reporting my case to Humana, my insurance carrier for an immediate investigation into their billing and medical practices because to me it looked like a standard procedure to squeeze the most amount money out of Medicare. Just in case you ask, I went to that hospital because my cardiologist works for the same corporation, so I thought I was going to be in good hands. Next time even with a heart attack I prefer to travel 20 more minutes to go to another hospital in the area which IT IS a real treatment hospital. Think twice to go there if you have a cardiac issue.

Went the for a UTI, was seen very quickly. Diagnosed my problem and called in my medication. Very…read morenice staff!

Waited over an hour to see a doctor, and another hour for a strep test said to take "6-10 minutes."…read moreI feel like they forgot about me. I ended up crying out of stress because I paid $150 (yes they raised their prices, it used to be $100), and didn't receive any care besides gaslighting and a combative attitude from the doctor. My throat is so much worse today and I'm out of money. I don't recommend this office.

This review is for a second visit to the ER in April. Again, who the heck wants to come to this…read moreplace when your in excruciating pain mid week around dawn? Again, top notch staff from start to finish: front desk, to the triage nurse, the attending nurses and doctor. I was lucky enough to get into a room immediately since the waiting room was empty. Two weeks later, I needed copies of my labs and X-rays from my visit to give my primary doctor. They had them waiting for me to pick up the next morning! So polite and helpful. I love this hospital.

One whole hour, and I'm sitting in excruciating pain. There's no sense of urgency. It's a terrible…read moreER. It would be a different situation if you would see the waiting room packed for literally as only two other people it's insane how terrible the services and then yet we have to pay for this healthcare now don't come here at all if your suffering in another guy before me because he was waiting too long, so it's terrible terrible terrible terrible never coming back ZERO STARS

4.5 stars The good? Location is so convenient and hours include some time after before or after…read moremost people's working hours. Parking is easy, staff is really nice, and they make everything relatively easy with little wait time. Theb bad? There checkin paperwork system is a little wonky. You give your ID and DL to the front office person, but they have you fill out info on an iPad that trquires you to enter the info from the cards you just handed off. Would have expected that data to go into the system automatically since they are scanning them. Otherwise I'd be back as long ad I didn't need an ER for something more serious. Hopefully you don't need tp visist, but if you do they'll take care of you!

This is my go to for after hour medical care. It's so close to home and the staff is always so…read morefriendly and caring. They have all functions there like X-ray and scanning equipment to test there which makes it very convenient.

Very good staff and setup . Doctors available and ready to help. Go there if you need quick helpread more

as a Walk-In the process was easy and wait time reasonable…read more Staff professional and friendly.

Dr. Watson is a much need breath of fresh air in the medical community. She is incredibly…read moreintelligent and treats your entire body for whatever issues you may be having. She understands nutrition and medicine better than any other doctor I have seen. She is incredibly thorough and will work with you to not only find the cause of your issues, but to treat them correctly. She will not just give you prescription drugs and send you on your way, which is what most of the medical community will do. In a time when doctors are facing so much pressure to see more and more patients while getting paid less, she has no issue sitting in a room with her patients and discussing their concerns for any length of time. if this makes me wait longer in the waiting room, so be it. I'd rather wait 45 minutes to see a doctor knowing that I'll get all the time I need with her than have my doctor churning out appointments left and right. Dr. Watson in interested in giving all of her patients to live a happier, healthier, longer life and her office runs like a well oiled machine. It is unimaginable to me that anyone would have complaints about this office! I highly recommend this office to anyone who can get here.

This is an absolutely HORRIBLE office! I highly recommend that you AVOID this office and I would…read morenot be surprised to see this office shut down in the future. I will take some precious time to recount some of the very poor experiences. First, the front office staff can be extremely rude and Dr. Peggy Watson doesn't care. Second, this office is concerned primarily with $$s, not customer service or patient care. Lastly, you cannot trust office staff, as they are unfriendly and focused on dollars primarily. My wife and I identified this office when we moved into the area. We choose it primarily based on proximity but I wish I had reviews before establishing a relationship. This office will set up unnecessary and overly frequent doctors appointments in order to bill insurance. I have never been asked or been made to come to the doctor as frequently as I have had by this office. In one instance, the office refused to refill two maintenance prescriptions that I had been taking for years unless I returned to the office and had blood work done that I already had done three months before. When this occurred, I tried to reason with the staff but eventually became angry. The staff wouldn't allow me to talk to a nurse but said they would get a message to the nurse but my call was never returned. When I called back, the front office staff was dismissive and outright rude. The office essentially held the refill of maintenance medication needed hostage until I came into the office for an appointment. Luckily they had a cancellation and i was able to come into the office the next day. When I came into the office, I saw Dr. Watson herself. She herself was dismissive and at times confrontational about the performance of her staff and excessive appointment scheduling, money making scheme. THhe straw that broke the camel's back is their no show fee. I called the office the day of an appointment (less than the required notification time), but was told by a front office person I could reschedule without being charged the fee. Which I did, but the office did charged the fee nonetheless. When I called back, I was told that the front office staff's notes did not match the story I recounted, so in addition to everything else the staff is dishonest. Their notes matched the narrative they wanted even though it did not actually match the conversation itself. This office will nickel and dime you with unnecessary appointments and labs. The staff is rude and dishonest. They are dismissive of patients and their concerns. Service in the office is lackluster, as you can find yourself waiting when arriving. Expect to be required to show up 15 minutes before your scheduled appointment but not be seen until 15 minutes after your appointment time. Also be prepared to be accosted by many products for sale when you enter the office; remember this office is all about making a buck (and from my experience it comes at the patient's expense). After less than a year, my wife and I decided to find a different healthcare provider. We've gone to Florida Medical in Wesley Chapel. What a world of difference!!!! The staff is friendly; the doctors are great.

Staff was so kind and welcoming- except for the receptionist I saw when I walked in. My first…read moreexperience was very negative but then she was moved from the phones and the rest of my visit was great. Name is Lee, if you don't want to start off your appointment with being accused of fraud (somehow she brought that into the conversation when I gave her my ID, no need whatsoever), avoid her. Greeting people this way is not good customer service and dampens the mood of patients who have enough on their plate. ForCareMedical, I hope that you take the experience of your patients into consideration. I'm sure there are others who have experienced this as well.

When Dr. Forman was in charge of this practice any procedures I received were covered by my…read moreMedicare Advantage PPO plan. This was for several years. However ever since the practice was recently changed and picked up by a corporate entity n/k/a PH Dermatology, it has been an absolute nightmare. Outrageous charges for minimal treatments by non-physician staff who are beyond rude and with entitlement and combative attitudes such as the one displayed by Mezz Morreales who billed me for a cosmetic code instead of a medically necessary code just to feed her racism and her spite and her rudeness. And she and her assistant ninja refused to let me see an M.D. or to have the tag removed by snipping it off so I had to have it frozen with nitrogen. I was charged $275 to freeze one small skin tag and was billed by text message from a service known as KLARA repeatedly in violation of Florida collection statutes governing original creditors (after I paid a $60 co-pay to a nasty old woman at the front desk who told me my name was owned by the US government) an additional $215.00 for this procedure. These people are an insult to anyone's intelligence and are crooks. I am 78 years of age and if you are elderly stay away. These predatory corporate witches in black ninja suits will rip you off six ways from Sunday!