The guy they sent for the estimate, besides being awkward, off-putting and pushy, took close to two hours to come up with a price that insulted my intelligence. Because I didn't have anything nice to say, I decided to just forget them and move on, figuring (like most sane businesses), they'd leave me alone after a couple callbacks. This was over 3 months ago, and they haven't stopped. I've probably deleted close to a dozen voicemails so far....just got another, which finally prompted this review.
Companies like this are hoping you didn't talk to anyone else first, and that you'll play their negotiation game, so you end up ignorantly over paying, while smugly believing you outsmarted them. This might work on some people, but they need to read the room in each situation, because the tactic is costing them more business than they realize. read more