Well maintained expensive "luxury" gym. It's beautiful, pristine and has just about every exercise machine etc known to man. As with every outpost of this chain I've ever. Sites the staff is also excellent: both knowledgeable and friendly. My only real gripe is the high price point read more

The management is extremely hard to get a hold of I've had an issue with canceling my membership for 3 months now only person that is helpful is Johny from the front desk the trainers are great! read more

Randall has amazing customer service and really showed me the value by addressing all of my needs. Make sure you ask for him at this location! read more

Located in the Four seasons. I prefer the Brickell Heights location but this one did the job. Pro is that unlike BH, this one had a swimsuit dryer and also has a boxing studio. Cons are it's very oddly shaped with a strange confusing horse shoe layout, no sauna, no pool, and the locker rooms look a little old with smaller showers and fewer amenities than I typically see at Equinox. read more

I have been a long time member of Equinox regularly visiting the locations in NYC, Florida and Chicago. Unfortunately the Brickell location, which is one of the most popular fitness centers, does not control the trainers from reserving and holding machines for their clients during peak periods. I recently was told by Dakota Heuer at Brickell that I would have to wait 15 minutes to use a machine since he was holding it for a client doing a circuit. How management can allow this policy at a club that is already at capacity is crazy. They also need to train people like Dakota to be civil to members and cooperate with other members to allow everyone to get their workouts done. read more

Expensive: Check Well Staffed: Check Nicely Equipped: Check Plenty of Classes: Check Trained Staff: Check Cruise Scene: Absolutely not at this location. Love this place! read more

Equinox Brickell - Gyms Near Me - Miami, Florida

This place is so exclusive that they wont even answer questions about memberships. Dirty, overcrowded, incredibly rude and careless staff - combined with 1 year minimum and overpriced fees - what a great way to burn thousands of dollars and get frustrated every time you go! Equinox? More like Equi-NOT! read more

Updating my review to note that they now generally check in guests for classes to make sure they signed up - it's made a world of difference! Thanks for updating your processes, Equinox Now we just need a good water bottle refill station rather than the water cooler so water doesn't spill over bottles onto the floor and we can cut on the disposables on usage. read more

I had a great experience with this Equinox location, but first and foremost, I want to thank Cassidy Lewis, who was my membership advisor when I came to Miami. She answered all my questions, made it easy for me to get adjusted, and was so kind! If you need a membership, go to her. I highly recommend her. read more

Don't go. Brickell heights location is much cleaner, better service, and has more variety of weights and machines.

I used to really like coming to this location however I had to stop for a while because the trainers will come up to you and try to sell themselves to you. It gave me anxiety because I come to the gym to workout and If I needed to buy additional services then I will do so. Janitors really slack off here. You pay for equinox because they're cleaner than other gyms. I've been a member for awhile and I'm hooked because of how clean and sanitary everything is. This one is definitely not as clean. Janitors chat it up with members in the locker room while just standing there. Witnessed two of them standing during my entire cardio session just chatting. Meanwhile all the treadmills were wet with soap. Sorry but management really needs to discipline this behavior because this is not up to the Equinox standard. read more

Equinox Brickell - Janitors have been standing there just chatting for over 30 mins. Meanwhile treadmills are all wet and dangerous to run on. - Gyms Near Me - Miami, Florida

You know how lots of people still have the notion that gym memberships are all traps. Well, this is one gym who actually still has one of "those" contracts that aren't flexible (unlike pretty much every other gym). I spoke with a rep who assured me I could cancel my membership after 3 months. From the beginning I said I needed a membership for 3 months only and she agreed IN WRITING that I would be able to cancel after 3 months with no problem. SURPRISE. She lied. What gets to me is the following: 1. No one cared that false promises were made in writing and didn't help me cancel and I spent about $450 in extra months because of this. To this day, no one in management reached out to me. 2. I continue to receive several emails or texts a week from them. I've asked every single one to remove move and it hasn't stopped (and really, this is what has pushed me to write this review). As for the facilities - they are alright but certainly nothing special. The SoBe and Coral Gables location are nicer. Be careful signing up ... read more

The Spa at Equinox Brickell (Four Seasons location) has the absolute best providers in all of Miami. No matter who you go to, massage or skincare, they are top level, highly skilled, and offer five star quality service. I absolutely love the Hydrafacials, Biologique Recherche products, and Advanced Bodywork Massages. The plush robes were comfortable. You can buy packages for friends, and nonmembers can use the spa while gaining access to the club for the day. They coordinated a private group outing for 5 of us, and recommended we have brunch at Edge afterwards in the hotel. A perfect day! read more

Pretty solid gym. Always very clean. Staff is nice. Valet is quick and easy. People are professional and there to work out not stand around and talk. They have pretty much all the equipment you'd need just avoid the morning and evening rushes especially during busy season. Also four seasons pool and edge steak house being 3 floors above is a huge plus read more

Terrible over priced for no reason Feels like your at a la fitness except your getting scam. Please look around better options for a fraction of the cost. They take advantage of you read more

I am considering joining this gym so I am checking out a couple of the classes here. So far, I've been very impressed with the staff, class trainers, and the facility. Just the bathroom/locker room alone is a big sell. It is stocked with everything one would need to get ready for work after a work out. The classes have great trainers. I've done a yoga and indoor boot camp class. Both kicked my butt and pushed me to really to great point.i loved them. The staff is really friendly. I have to say Zara is really great. I know the price might be a deterrent to some, but if you pay for CrossFit, yoga or boot camp style gyms, you'll pay just about the same and here you get it all, with a studio educated trainers. Oh they even have barre classes. Odds are, I'll be joining the gym. read more

The front desk person James had no help in assisting made me feel uncomfortable unwanted unwelcome and never let anyone know I was there when I came to see someone earlier for assistance. Probably one of the worst first impressions of my life on a business I would never recommend this business to anyone to be honest just from the front desk experience if I could give 0 stars I would. read more

Equinox, I'm back! As a former member at the Coral Gables location, I was excited to find out Equinox opened at the Four Seasons. I had never been to the SportsClub LA previously but I do know they did a lot of updating to make this feel like an Equinox. After one quick tour, I signed up! There are two studios for strength and conditioning classes, one for spinning, one for boxing, one for Pilates, and then open spaces for working out. This gym is unique as the layout is almost in a loop so rather than one open area, equipment are spaced out so it never feels too crowded. I love classes and the schedule is stacked with a variety at all times of day. With your membership comes one free private Pilates session, a free personal assessment with a trainer (after that, personal training costs a pretty penny), a discount at the spa, and a discount at the store. As with all Equinox gyms, eucalyptus cold towels are at the ready, Kiehls products are used in the bathrooms (with easy to use lockers), the staff is friendly, and a handy mobile phone app makes working out easy and fun (most of the time). Other important notes: - If you like to swim, the pool at the Four Seasons can be used for an additional fee. - Parking with validation at the Four Seasons runs $3. - There is no juice bar here, but a cafe at the hotel and, of course, EDGE. read more

Equinox Brickell - Gyms Near Me - Miami, Florida

The worst customer service! I have tried to cancel since Dec and they have charged me a fee twice already since. Their general manager, Aubrey Hoffman, just decided to cancel the membership 2 months after my request, even though I have an email from an employee saying it was going to be canceled earlier. They also won't credit back my remaining personal training sessions. This is the biggest scam! I will never resign or recommend this god awful place to anyone! read more

I have been an Equinox member for over a year, and this is my favorite gym location in the Miami area. This location is a very convenient 5 minute walk from me and I don't know if I could ever drive to the gym anymore lol (talk about first world problems). Each Equinox location has its own distinct feel. While Equinox Four Seasons is not as big as it's Brickell Heights counter part, it certainly feels a little more siloed off. It is a gym in the Four Seasons Hotel after all, and feels every bit of it. I can't attest for how the gym was prior to Brickell Heights being opened, but can see how it would get full. It has all of the machines and free weight equipment one would need, along with all the classes and amenities one would expect from an Equinox gym. In my experience, this gym has been very good about COVID protocols. You are required to book in advance, take a temperature check upon entering the gym, and wear a mask at all times. Staff seem to be strictly enforcing the masking protocols, and always have a janitor or two around to ensure equipment is wiped down after use. Members themselves are encouraged to wipe it down before and after use, of course. Can't wait for it to be safe to use the eucalyptus towels and locker rooms again! My only critique with this particular location is that it could have more benches and some specialty machines (calves and traps come to mind). In general, I wish the Equinox locations in South FL had the capacity for basketball courts and such. But overall, this is a great, convenient location. Clean machines, professional staff, good crowd, and has just about everything one would need. Love finishing a work out and headed up to Edge for a quick bite! read more

Dirty and old! Don't waste your money. They keep texting me and annoy me with emails!!! read more

Would not allow me to do a 1 day pass; I live in LA. Ridiculous policy: it's just a gym; I have traveled all over and 1 day passes normally not a problem. read more

I created my membership with Equinox in Coral Gables through a corporate membership rate and it includes access to all the locations in the Miami area. At first I thought a membership made sense for all the fitness classes I was interested in taking. However I dislike the already expensive monthly membership and inconsistent service/amenities across all locations within a 20-30 mile radius. This location within the Four Seasons particularly was the worst and with the most pretentious front desk staff I had ever met. If you go to the Brickell Heights location (in front of Brickell City Center) you have access to and can use the pool located on the third level next to the spa and basically have access to all 3 floors with no problem. At the Four Seasons I asked if my husband and I would be able to use the amenities (aka pool) at this location after taking a group class together and the man working in front was so rude he immediately said something along the lines of "for executive members only" so we left. It's so dumb how I have access to certain amenities that should already be accessible within a membership based on the stuck up/pretentious ways of whoever is in charge. The experience really left me feeling uncomfortable and now I feel as if no matter what Equinox I go to, it seems like these people love to take one look at you and judge. I could really find another gym in the area that would be worth the splurge and would not provide such subpar services or differing amenities. I don't even care that much about the money as long as the location and services were worth it. But here it appears they only want your money and expect you to suck up whatever treatment and mood they feel like offering you. read more

After a rough few weeks, my husband and I decided to pamper ourselves with massages. The best part was the actual massage therapists. I had a male therapist by accident (not sure if it was my mistake or the spa) but it was a good thing. He explained why different areas hurt and how to prevent it in the future. The massage was intense, but I left feeling like a new person. My husband ended up with a female ( he typically prefers a male therapist for the strength). He was happy with her as well tho. The email confirmation they sent was a little scrambled on my phone. That resulted in me going in a day early. The staff was super cool and made us laugh. The staff wasn't as friendly on the actual appointment day, but it was quick and easy. My husband wished he knew to have our valet ticket validated by the spa. That was a $20 mistake. The valet service at Four Seasons is great! They always made us feel so welcome. Overall a good experience. The massage is definitely worth it, but we felt a lot less pampered here than other Miami spas to be completely honest. We didn't realize it was separate from the Four Seasons until now, but we definitely felt it in the overall experience. While I needed the therapy aspect of it, I would also go somewhere else for relaxation. It felt more like physical therapy than a massage and I could hear my husband and his therapist talking through the walls. read more

Equinox Brickell - This is why I could not quite figure out what I had booked. The confirmation wasn't formatted for phones so definitely use your laptop! - Gyms Near Me - Miami, Florida

As other reviews have said, customer service is awful. They try to be super exclusive (can't even do a 1-day pass to try out the gym) but the people working there are incapable of answering any questions about classes, membership, etc. If you're trying to brand yourself as a "members only club" with exclusivity, you need to hire competent staff. Save your money. read more

The Sports Club/LA gym at the Four Seasons was recently acquired by Equinox and, as a South Florida Equinox member, I could not be happier! This gym has great views of Brickell, all the equipment you need, a steam room, sauna, locker rooms, you name it! The only thing they are lacking which I hope they will add is a fresh juice/smoothie bar. They do sell Cold Press Raw juices at the front desk and I can't say if they are good or not but there's no substitute for a fresh smoothie or juice before/post workout (bring the enerjuicer bar from the Merrick Equinox to this location!). Rik Rak salon is also located on the same floor as the gym and I was told that gym members get a 15% discount off of their services. Convenient! The gym seems to boast a variety of classes so I'm excited to try them out. Will definitely post an update once I try the gym out a few more times. read more

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Fantastic gym. Great front desk attentive service. Huge , luxurious space. Tons of machInes. Nice crowd. Always impeccably clean

Terrible over crowded gym. Kept charging my full monthly amount plus $50 monthly on top of that even when I kept telling them to cancel my membership. NEVER JOIN THIS. read more

Great layout and spacious. Lots of equipment for both cardio and weights. I go as part of my stay @ the Four Season and it is extremely convenient. The eucalyptus fragranced cold towels are a great feature. read more

Fabulous gym located the the Four Seasons hotel. The place is CLEAN, organized and amazing. They offer all types of services and even have an area to get your hair and nails done. Funny thing though - I belong to two gyms at home, one it NY and one in NJ. I've never been to a gym where everyone is fixated on their butt. It seemed as though all the men and women only were interested in working out their darrierre. read more

The Brickell Equinox is located in downtown Miami within the Four Seasons. The club has a beautiful full service locker room. The club is quiet and peaceful which makes it good for vinyasa yoga. It is a meditative contemplate setting for a yoga practice. The Pilates program is well developed with many good core Pilates and Pilates remix classes. read more

I'm very disappointed having to write this negative review on such a great brand. But the customer service by one specific employee I received here made me change "home locations". I had contacted a manager because I wanted to change over my membership. I was told I would receive a callback by the next day. 3 days pass, it's not super important so I'm not too worried. I call after the fifth day... "Michelle" (the name she "hesitantly" and after much thought gave me) said "how can I help you?" I explained my situation. She then asked again "so how can I help you?!" I brush it off and say "can I speak to a manager". Then she said "one's not available, well one is but not the kind you need. You can try back again at like noon" WTF?! That's what you tell members paying $1800/month on membership+ personal training?! The gym itself is what you would expect from an equinox. read more

It's an okay gym, on par with other Equinox's. If you are not super into fitness or just come for group classes or to sit on a machine and text message, this place will be great. If you're more advanced, this place will drive you insane. Equinox in general implements the WORST use of space in the entire fitness industry. There is absolutely no functional space at this gym. Complete lack of quality strength training equipment. Cramped dumbbell and stretch area....but enough for a hair salon, and lobby that is larger than the entire strength training area. Also, they have a pilates studio that is as large as the entire workout area that NEVER has more than one person in it, and very rarely anyone at all. Also, it's annoying to get to if you drive, because you must park and then take two separate elevators to get to the gym. That being said, it is very clean and a nice atmosphere. Equinox in general drives me insane because they have the best locations, nicest spaces that are clean as can be - but have the worst selection of equipment in the entire industry and the corporate people in charge of deciding the gym lay outs obviously know absolutely nothing about fitness. read more

I am not a fan of high end athletic clubs while traveling. Overpriced and you get what you give. Working out is a function of hard work, discipline and proper diet. It is not a social function though many are there for that. Having said that it should be convenient to workout. Not a hassle. I have been to many Equinox facilities around the country, and have found the same. It's up to the particular individual to find what works for them. read more

Equinox Brickell - Equinox Brickell - Gyms Near Me - Miami, Florida

Love it. Nick Puleo is a great personal trainer. Smart. Women's locker room is a nice little haven too. Front desk staff is very friendly. read more

Equinox Brickell - Gyms Near Me - Miami, Florida

I give this place 3 - 3.75 stars, 2 more than the Equinox in South Beach (Equinox in name only that is about as nice as a Bally's) and 2 less than Equinox Irvine (CA) and/or Fit Athletic Club or Point Loma Sports Club (San Diego--equipment wise). Couple of critiques: this place is too small to have half the members texting for 5 or more minutes in between reps when people are waiting to use the equipment. They have only 2 bench presses (a Lucille Roberts gym probably has more) so the last thing I need is some inconsiderate schmuck taking 25 minutes to do 3-4 sets or to set down a towel and staking claim to the equipment while walking away to do something else as if you are taking out a book from the library or a bulldog pissing and staking its territory....Want stronger wrists?--try actually lifting weights or masturbating more often at home, instead, and put down your damn cell phone.....and the sit up curl machine is for sit ups, not to practice your potty training for 10 minutes at a time. Cannot comment on the group classes--I'm old school and focus solely on weights and cardio. They have 1 TV in the furthest, most remote area of the gym by the cycle spin room where nobody watches it. Talk about bad placement and a waste of equipment. The TV should actually be placed in the vastly underutilized front lobby area. They should add 2 TV sets directly across from the cardio machines, above the dumbbells (talking equipment here, not members). Would be nice to have this while I am jogging on one of the cardio machines and watching a sporting event (though the easily distracted cell phone users--aka poseurs--might have their limited minds further distracted. Meanwhile, the small TVs that are part of the cardio machines do not cut it). Also, it is unclear to me why every Equinox (not just this one) I visit has equipment and machines from 2 generations ago. For the prices they charge you would think they would have the most advanced and latest/greatest equipment from Life Fitness, Hoist, Precor, Technogym, and Cybex--but they do not. I could swear I used this same exact equipment more than 20 years ago at Sports Club Irvine. Overall and in spite of above, not a bad spot--best gym in Brickell, staff is very good, convenient to where I live, nice to be able to pop on up to Edge Steakhouse for a drink or bite after my workout, monthly social events, they maintain the equipment quite well considering the use (when people are actually working out and not texting) and they do a great job keeping the place clean (including the locker rooms as well as a constant supply of "eucalyptus towels"). This location is also preferable to the newly opened Brickell Heights location from a layout perspective (too cramped at Brickell Heights and not enough equipment) and it seems to attract a more professional crowd; however, I have worked out at much nicer and larger gyms for considerably less money with people who take their workouts more seriously. I have been working out for 40 years and look 15 years younger than my actual age because I go to the gym to workout, not to use my cell phone texting like a teenage girl at her first slumber party. read more

This club is the least client-friendly gym. From trainers being pushy about their services to the cancellation process being chaos. I am canceling my membership because I am moving away from the city, and came in on the same day that my next month started so I could cancel. They charged me for the ENTIRE month after I explained that I wouldn't be here to use the club!! Will never join an Equinox again, and a huge beware to whomever joins this club that doesn't seek to help its long standing clientele. read more

Equinox gyms are by far my favorite gyms to work out in. I was visiting Miami and trained here a couple days. This location is a lot smaller than I expected. Staff was so friendly and helpful. The locker rooms are clean and tidy, saunas were the best. Only bummer was some of the stairmasters weren't working correctly, but I was still able to get a great workout in. read more

During an otherwise wonderful stay at the Four Seasons, I was left severely disappointed by the cleansing facial I experienced in the Four Seasons Equinox spa. My aesthetician, Connie, did not provide nearly as much service as I would expect for the price ($150 before tip). Most notable was approximately 20 minutes where I laid there while a face mask was drying. I have had cleansing facials in the past and normally the aestheticism massages my arms or hands or scalp during this drying period. Instead, Connie sat there for the entire time (and from what I could gather during a quick glance, was on her phone during that time). Considering the facial costs $3/minute without tip, this was about $60 spent laying there waiting for the mask to dry, just awkwardly sitting there - and nothing was said to me, not a simple "ok we are going to let this dry" - I wasn't even sure why everything stopped. That is a unique experience I have not come across before, and unfortunately left me dissatisfied. As an aside, as I was 6 months pregnant at the time, being offered a pillow under my legs would have made me much more comfortable (as I had been offered one by the wonderful masseuse I had at that same spa two days prior). Also, for most of my facial, Connie spent most of the first half of the facial telling me how bad things were in her life and how horrible it was to live in Miami and how unhappy she was being back. The entire experience was just bad. I left the customary 20% tip today nonetheless, as I do not know if it was the aesthetician at fault for what felt like a waste of much of my time during the facial, or if it was the policy and techniques taught by the spa itself. Nonetheless, I felt as though my experience was not worth anywhere close to $180. read more

the gym is not kept up and staff spend more time on their cell phones than working. equipment often broken, they do not care about members at all read more