Our son has been enrolled at KLA Boynton Beach for over three years, starting when he was just over…read morethree months old. In the beginning, we truly loved the school. Under Miss Terri's leadership, it felt warm, consistent, and professionally run. Miss Martha, who worked with the infants, was exceptional and played a huge role in our decision to enroll. Back then, the staff felt experienced and connected to the families.
Unfortunately, the school has changed significantly, especially under the new director, Dena. This past year has been the most difficult for us. Staff turnover has been constant--teachers come and go without any communication to the parents. At the beginning of the year, I met a lovely teacher at open house, only to find she was gone within a few weeks. No notice, no introduction to the new teacher--just a revolving door of unfamiliar faces.
Most concerning was the lack of support during our son's potty training. We had specifically communicated, multiple times, that we needed the daily progress reports updated for medical reasons, especially so we could track bowel movements. Despite stressing the importance and necessity of this, the reports were rarely, if ever, completed accurately. It was frustrating, disappointing, and inexcusable.
There's clearly a lack of training and support among the staff, and it reflects in the daily operations. Given how expensive KLA is, it simply doesn't live up to the high expectations or reputation it once had. It's a real shame, because it used to be a place we felt proud to be part of.
We hope the school can take a serious look at its leadership and staffing issues, and return to the quality and care that originally set it apart. Until then, we can't recommend it to other families in good faith.
