I've been a patient at KC Skin & Cancer for several years and have received excellent care from the…read moreprofessional staff of actual caregivers. The same cannot be said about the general patient support experience! There seems to be a real aversion to actually answering phone calls, but instead referring every inquiry to a promised return call back. The "IT" staff instead provides a very faulty and hard to reach platform supposedly occupied by a bot named Klara instead of facilitating calls with a real person. For lack of better, more complimentary terms in describing Klara, I'd have to say the practice bought a faulty system regarding sign-ins and messaging. Klara seems to be a real Klutz in the communication department. Klara and the actual patient service humans denying contact by actual voice contact with staff are seriously harming this otherwise professional practice!

Customer service? This place has never heard of it. It's actually bizarre the level they go to…read moreensuring their patients will never, ever, ever be able to get a hold of any of the people on staff. You can sign up for a patient portal, but guess what--you can't send messages on there or actually do anything! Oh but the good news is you can message an AI assistant on their website, which we all know is so helpful and fun. I guess I should've been a dermatologist, because wowzers it must be nice to be paid so handsomely and work 10am-4pm three days a week.

I went to KCU and enrolled in the school's insurance plan. I came in to see Natalie Duncan for a…read morekeloid injection. Everyone was friendly, and when it was time to check out, they told me I was all set. They didnt tell me the total or anything, which is my fault for not asking. Anyway. I didn't ask any other questions because I assume it would be the same as every other clinic. Plus they already had my credit card or insurance information on file. Two days later, I was charged $150 for the visit, which is much more than I usually pay for a dermatology appointment + injection. When I checked the claim through my insurance, I saw that they billed over $700 for the whole visit, which is insane. Keep in mind that I was seen by a PA, not a doctor. In addition, my copay for the visit was supposed to be only $35. For reference I saw a dermatologist plus an injection at another clinic ON THE SAME DAY and i was charge $80 dollar for the whole visit and they billed my insurance $200 dollar. So yeah idk how are they charging my insurance extra 500 dollar but this is very crazy. Do not go here!!!!

I saw Dr Matthys at the Riverside location. He saw me 3 consecutive times. After ordering lab tests…read morefor me that did not give a reason for my incessant itching, he gave me a script for a huge jar of steroid cream. He told me to just keep using it til the itching stopped. It destroyed my skin. My skin irreparably damaged with thinness, dryness and most of all atrophy-wrinkled, loose skin. I'm embarrassed to show my arms & legs. Be warned.

Receptionist was very rude! The doctor rushed me through and gave the explanation very poorly. He…read moredidn't communicate anything to me about needing a shampoo that I had waiting for me at the pharmacy. I therefore wonder if my diagnosis was correct.

Great clinic. I've been here several times over many years for different issues and Dr. Rouse has…read morealways been friendly and I've gotten the care I needed. I highly recommend!

Great experience using Dr. Ohlhausen. She caught my Melanoma and Basil Cell early, and 6 months…read morelater I am cancer free. Would heartily recommend her.

Although my office visit was nearly a year ago, I feel it is important to give my feedback on Dr…read more Ohlhausen. I have been dealing with some sort of breakout on my shoulders, legs and chest for several years. She did not know specifically what it was, nor did she seem to care, told the assistant with her to treat it as (something I can't recall) and to prescribe some type of ointment...AND told me to trim my fingernails so I couldn't scratch or pick at the places (even though I only had slight growth on maybe 3 fingers as I have bitten my nails all my life)! She was in the room maybe 5 minutes, rushed the appointment & told me to follow up in 3 months. Are you kidding? 3 months for a skin issue that drives me crazy from itching and is unsightly? Needless to say I had no intention of going back.

I only see Dr. Buxton once in a while, but it is always a great experience. He is thoughtful and…read moreconcerned, but also funny and makes you feel at ease. He has given me consistently excellent care and advice. I have seen doctors throughout my 60 years, and I can honestly say he's one of the best I've met at his job.

As a routine, I see a dermatologist once a year for cosmetic reasons. Having had much experience…read morewith dermatologists for many years, I can say that my first appointment with Dr. Buxton was excellent. He is very considerate and highly competent. Since he is the only physician in his practice, arrangements with his staff are efficient and convenient. During the current pandemic, such efficient and trustworthy service is especially important. In contrast, before calling Dr. Buxton's office for an appointment, I called a different practice having a few physicians. I kept getting busy signals and could not even leave a message. I then called Dr. Buxton's office for an appointment, and all arrangements were easy and rapid. In the future, I will continue seeing Dr. Buxton annually.

Great first experience in here for a routine check. The only "ehh" moment simply came from the…read moreparking garage being jam-packed which is normal stuff. The office here was efficient and the appointment was thorough. I went to another dermatologist last year at another hospital who was almost mocking that I was in to get checked out. She's like, "you don't use a tanning booth and don't have anything worrisome? Why are you here?" Um. You know, to not get skin cancer and to do preventative care! It was the opposite here where my appointment ran smoothly while also taking any other questions I had. So if she's accepting new patients (no guarantee), I'd highly recommend Dr. Horner. She knows what she's doing and is overall top-notch.

As usual with Doctors you never see the Doc at your appointed time. I had an appt at 10:10AM and I…read moredidn't see her until 11:10AM. The front desk told other patients the doctor was running an hour behind but not me... I am giving her 4 stars because she is personable, factual and gets it done quick! Every question I had she answered directly and did not hummmhawww like some Derms I have been too. She will point you in the right direction and give you her opinion on what you should do. She will also tell you if she feels comfortable or not removing a mole or doing a certain procedure. The parking garage is a pain in the butt, no one can park between the lines. If you drive a larger vehicle you should just head right up to floor 6/7. This is considered plaza 1 but its in building 3. The nurses were all very friendly and communicative. I have another appointment in May. She is part of St, Lukes Medical Services.

My initial visit with Dr. Vargas for Dysport was beyond my expectations. I have droopy eyelids, so…read moreit was a fine line to try to lift my brows slightly while still smoothing lines in my forehead. I noticed a change the very next day, and after 4-4 days I was utterly amazed! At my follow up appointment, the results were very obvious. She administered Dysport above my lips and lower face since the previous results were so good. I love the results and intend to stay with Dr. Vargas as my concerns change. I don't look "frozen", and no one has noticed, other than to tell me that I look great! I highly recommend Dr. Vargas.

I see Maija for my chemical peels every month and I can't thank her enough! She takes her time, and…read moreis very knowledgeable when it comes to my acne prone skin. I'm so thankful for her and her expertise!

My dermatologist in the same practice is out on maternity, so they rescheduled me with Dr. Newland…read more She's great! Quick, efficient, direct and helpful. For starters, I recommended this change to their Yelp page, so it should reflect accurately: They are no longer in the confusing medical plazas of St. Luke's, but instead they're at 4400 Broadway Blvd, Suite 400 on the 4th floor, naturally. Don't make the same mistake I did of running late, parking in the wrong garage and high tailing it over to the right spot at the last second! This new space is crisp & clean. Sterile, if I'm honest, but that's a good thing in both the medical world and Covid times. They have all the proper precautions in place like temp. checking, distancing, masking, sanitizer available, etc. Dr. Newland herself was right on time and diagnosed my minor issue in like, two seconds. She also listened when I said I'd rather not take an oral antibiotic (my own personal reasons, focusing on building my microbiome and immunity) and prescribed something else that should work. If I get scheduled with her again I'll be glad to take the appointment, and if she's taking new patients which she appears to be, I'd recommend reaching out.

Best dermatologist I have ever been to. Meggan makes you feel comfortable and knows how to relate…read moreto her patients. In addition to being a great doctor and knowing her stuff she also great sense of humor and is very kind.

They used to be resulte dermatology. Same place, same great staff. Just a new name. I think highly…read moreof them ladies. Always friendly. You dont feel judged. Considering we're talking about a skin place... you can see where it could be a thing. Thank you so much, ladies!

Great office! Enjoyed the friendly experience and care from the team. Thank you for everything!read more