Incredibly disappointed with the front desk staff and policies at Meramec Dermatology. I initially…read morechose them because of their Arnold location and working with kids, but they only accept new patients or children at their Sunset Hills office, which is a far drive for us. Because they don't offer after-school slots for new patients (the latest they offer is 2:30 PM), I had to arrange classroom coverage to leave work early as a teacher, and pull my daughters out of school. After dealing with school delays, traffic, and difficult parking, we walked into the office at 2:40 PM for our 2:30 PM appointment. The receptionist was on the phone, and when she finally acknowledged us at 2:41pm, she rudely informed me that they would not see us because we were past their 10-minute grace period by one minute. We were literally one minute late with two young kids in tow. I understand the need to stay on schedule, but to turn away a new patient who waited over a month for an appointment--and who clearly rushed to get there--over sixty seconds is completely rigid and lacking in basic customer service. We will not be back and I recommend looking elsewhere if you want an office that values its patients' time and effort.

Always a quick and easy appointment. The office is very efficient and all staff is professional.read more

The very best care! Dr Spray is very thorough. She will treat precancers before they become a…read moreproblem. My skin looks smooth and less wrinkled because of these treatments. Bonus! 10 stars!!!!@

Took 6 months for an appointment. Sat in the office for an…read morehour. No one could call letting you know they were running behind.

Dr Kling is great! I never feel rushed. I trust being in his care. The office is beautiful with a…read morewonderful staff!

I thought my appointment was an hour later so I was running late, but the front desk receptionist…read morewas kind and gave me grace! EVERYONE from the front desk to the Assistants to the Doctor were kind, friendly, and sympathetic to resolving my issue. An AMAZING team!!

I have been seeing Laura Wagner for several years now and I love her and her staff. She caught…read morepre-cancer cells on my face, gave me a cream to use which took care of all of it. I am clean of any of it. So I see her every year. She takes her time and answers any questions I have without me feeling rushed. I definitely recommend her.

Loved visiting Dr. Wagner's office. The office is quiet, and the staff is excellent! Rose at the…read morefront desk was super helpful, welcoming, and friendly. Dr Wagner is very knowledgeable and thorough but she is also warm and friendly. She took time to answer every single one of my questions and did not make me feel rushed at all. Highly recommend.

I truly cannot say enough wonderful things about Dr. Wright and his entire team. From the very…read morebeginning, I have been incredibly impressed not only by Dr. Wright's knowledge and expertise in treating lipedema, but also by the level of care, compassion, and professionalism shown by everyone in his office. The entire team is amazing. They are exceptionally well organized, communication is great, and everything runs so smoothly. Going through multiple surgeries can feel overwhelming, but having a team that is knowledgeable, efficient, supportive, and genuinely caring makes such a difference. We drive almost five hours each way to see Dr. Wright, and I would make that drive again without hesitation. Having a physician who truly understands lipedema and a staff you can trust throughout the process is absolutely worth it. I feel incredibly fortunate to have found Dr. Wright and his team and to have them caring for me throughout my lipedema surgeries. I honestly cannot think of enough nice things to say about my experience with them. If you are considering treatment for lipedema, I wholeheartedly recommend Dr. Wright and his team. They are truly exceptional.

I had high hopes for treating the varicose vein in my leg that has been there for 18 years. I had…read morealways assumed it was cosmetic but I went in for a consultation with Dr Wright's assistant and she did some testing and said insurance would cover the treatment because it was a failed vein. I had several appointments and at two of them I received treatment on the vein. When I went for the second follow up appointment, I pointed out to the assistant that the vein was way more swollen and I have new spider vein and a new varicose vein above the area they had treated. Dr. Wright examined the area and said the treatment was "medically complete." I was bewildered and he just kept repeating that. I asked how that could be, since it looks so much worse than when I started. Then I realized - he was saying this was all insurance would cover. I asked how much it would cost me to have it actually look better, and he said it would take at least three more treatments and possibly more, impossible to tell - $400/each or three for $1000. AT NO POINT before this had anyone said a word that insurance would cover the closure of the vein but not the appearance. It is entirely possible that it was in fine print of something I signed since they have the patient sign the waiver after getting disowned and while sitting on the treatment bed. Totally untrustworthy. If I could do it over I'd go to a medical office not a cosmetic office. Don't waste your time & money here.

State of the art facility. Dr. Abby Johnson is very nice, professional and knowledgeable. The…read morereception staff are pleasant and helpful. All in all, a good experience, highly recommend!

I took my complaint down but after giving it some serious thought my experience needs to be posted!…read moreLast Friday Jan 30 2025 I experience one of if not the worse service experience I have ever had at a healthcare facility from the front to the back of there office! From not knowing how to book an appointment! to not knowing are understanding simple healthcare terminologies! after being scene by the doctor the medication he prescribe was scribbled on a tiny peace of paper! But to add insult to injury the medication was never called into the pharmacy! So the time that I spent there I could have been scene by more professional,organized and experience Individuals concerning my skin issues. I give a one star rating!

When you have a 9:30 appointment, the nurse will come for you at 9:31. The doctor or PA will…read moreappear three or four minutes later. I have been there multiple times and the care is always the same. Dr. Feigenbam and his PA, Andrea takes as much time as needed and seem like they delight in answering questions. On a recent visit Dr. Feigenbaum prescribed a medication. After a few days, I could tell it was not doing its job. I sent him a message on his website and an hour or two later he replied that he'd send a new medication. After two days, I could tell it was getting to the problem. I sent another message that I was on the mend. He quickly responded he was glad and to give it time and it would keep getting better. At my age, I been to lots of dermatologists. He is one of the better ones!

Absolutely a God send for an issue I've been having for years- as well as discovering an important…read morediagnosis. I can't sing enough praise for this clinic!

I do NOT recommend Dr Prada or his staff to anyone!…read more My good friend was just robbed of $15,000+ by Dr Prada, citing a clause in her contract that should the 'patient must cancel surgery after the preopertive visit, fees are non refundable.' I drove my good friend to her surgery that morning and I can tell you all with 100% certainty that Mercy cancelled the surgery after my good friend was already in preop. Update: Mercy AND the anesthesiologist have refunded my good friends money. Why hasn't Dr Prada? Heck, Dr Prada even consoled my good friend as she was getting released from preop. So what will it be, Dr Prada? Lawyers making you pay damages AND the refund by order of the court or simply refund my good friend's $15,000 she is owed by you? A lawsuit against you Dr Prada is in the works. Shame on you, Dr Prada, for preying upon your patients. It's sickening what you have done.

The staff is efficient and friendly. I was always greeted with a smile. Dr Lund is personable,…read moreprofessional and excellent at his craft. I highly recommend St. Louis Cosmetic Surgery Inc.