DO NOT COME HERE. I got an acrylic full set and a gel pedicure, both with French tips, and both services were done by a woman named May. These were, without a doubt, the worst nails I have ever had. I've been getting my nails done for over nine years and even do my own nails occasionally, so I know what a quality set should look like. The acrylic application was extremely chunky, thick, and uneven. She also made my nails considerably shorter than what I asked for and much shorter than the inspiration photo I showed her. The French tips on both my manicure and pedicure were crooked, jagged, and looked very poorly done. The overall finish was messy and far below what I expected. The most frustrating part was that I had a wedding to attend just three days later. The nails looked so bad that I had to completely remove the acrylic set myself and redo my nails before the wedding, which took extra time, effort, and money. I shouldn't have had to fix a brand-new set from a nail salon. I do want to mention that Tina has done my family member's nails before, and they looked beautiful. This review is solely based on my experience with May. Unfortunately, my appointment did not reflect the quality of work my family has received from Tina. I was very disappointed with my experience and would not recommend this salon. read more

I had a manicure on Monday, completely chipped off by Thursday. They were busy and my technician rushed.

first pedicure was great don t remember name, 2 nd INES was OK but when paying $40 for pedicure I gave her $60 and asked for change for twenty, took a while when she showed up she was offering me the $10 bill or she pulled back that hand and put other hand forward & was offering 2 $5 dollar bills. DIDN T HAND ME MY $ BACK AND LV IT UP TO ME, she decided she was getting $10 one way or another other. I ve worked where I depended on tips (many yrs) and was appalled that she pulled that. read more

My first experience was not great but I called and Peter provided excellent customer service and fixed the problem- redid my nails and was pleasant and professional! I will definitely go back!! read more

Very disappointed. I came in for my appointment with Sandra and was told by Anna that Sandra doesn't do dip. When I said I only wanted Sandra, Anna simply told me no. This isn't the first time she has been rude. Sandra is incredibly talented and always does an amazing job. Because of how I was treated, I won't be returning. read more

Great pedicures! Great polish choices and variety of pedicure treatments available! Super clean salon! My favorite spot for pedicure.

Techs cut corners and do a terrible job. 3 nails popped off after 1 week. When confronted , the tech got pissed and then butchered my real nails, cut 1 short and left it like that, they were all uneven. I told the owner but he doesn't seem to care. They reuse the emory tips and files , the clipping tools. Nothing is sanitized. They just put it in the drawer and reuse the same tools . Not a very hygienic place. read more

I got a perfect mani pedi with Viv. See pic! The color is Aphrodite's Pink Nightie. She knew to paint the tips of my nails, too, so they still are perfect, days later. Very clean place with polite staff. Loved the massage chair, too! read more

Epic Nail Bar - Mani pedi by Viv - Nail Salons Near Me - Orleans, Massachusetts

If you are unfortunate enough to get Linda as your nail technician, do yourself a favor and walk out. She was rude, in a hurry and constantly yelling at coworkers without watching what she was doing. It took her 15 minutes to do a gel manicure that was so poorly done, I had to come back the next day for a redo. And don't let her touch your cuticles. My fingers still hurt 4 days later! Do businesses not know that customers want a relaxing atmosphere and pampered experience? I was on edge the whole time and felt like I was bothering this technician by giving her my business. Look elsewhere! read more

i had one of the best dip manicures here today. Ana did a great job. She is meticulous and takes her time. This was my second time here and I will definitely be returning. The salon is immaculate and the prices are reasonable. read more

Very clean. big salon Had a nice, extensive pedicure. Slightly overpriced Spent a lot of time on cleaning up around nails read more

I have been going to Epic for a long time and every time the service is amazing and the quality is amazing.

sat there for 2 hours getting my nails done just for every nail to be different lengths and for the frenches to all be straight across. Just spent $80 for nails that look like i did them at home. im not impressed. get your job together , if you cant do it you shouldnt be working. read more

It seems to depend upon the season. I've been here during the summer and have had great manicures and pedicures. However, I've found during the winter months, the staff is very different. The most recent mani/pedi I had was practically torturous. Trimming my cuticles was excruciating. There is also a lack of hygiene here. Yes, they do use pedicure bowl liners. But they are not using fresh utensils each time from what I can tell. I probably won't be back, even for the summer. This was tough my last time read more

I tried this salon for the 4th and last time. Technician I had was very scattered doing another's pedicure, answering phone and greeting customers after she told me she could take me right away. Just came in for dip removal and dip manicure and do not want to spend more time than necessary here. Lastly, they are consistently the rudest staff I've ever experienced in a nail salon. Five tries and that never changed. So done with this nail salon. Diane R read more

DO NOT COME HERE!!! Extremely rude. Asked 3 times if she could just buff gel off and not use acetate. She would not listen. Also they leave acetone on w foils and gloves for 6 minutes- unheard of. After he buffed off polish which actually didnt come off he told me i was done my nails full of powder with ragged nails a d remaining polish. i said but id like a full manicure. He argued with me and said i have no time you said just removal. He didnt even clean off all the powder on my nails. im now left with ragged filthy nails which are much thinner and with half the gel still on. Im shocked and shaking from such outrageous behavior and am stuck with nails far worse than when i came in. This place is deplorable zero stars!! Absolute worst most upsetting experience ever. Male manager a tyrant. read more

No one greeted me. I was waiting for over 20 minutes and walked out. I had made an appointment so this was very disappointing.

I normally get my nails done at a different spot, but I thought why not stop while on my way home. When I walked in I asked Peter at the front desk, if I could get my nails biffed, cuticles pushed back, & top coat if they had time. I took a seat and looked at the TV for the start time at 2:07. I didn't get this woman's name, but I would guess she is hispanic. She was friendly, kind, and gentle. Peter walked over saying "so you want this" I said yes, not knowing the difference between top coat & gel. He motioned for me to the other side (this salon has two long rows parallel from each other). This woman's name was Helen, she said "so you would like this" I explained what I would like: nails buffed, cuticles pushed back, & top coat on top. They started talking amongst themselves about me & what I wanted. Peter walked over to me indicating for me to move back to the seat I was in the 1st time. He said "that's it". I waited a few minutes for the 1st woman to come back.. She said sorry for the wait. I responded to her "no need to be sorry, I guess I confused them". She started filing my nails, I would have much rather stayed with the other women, Peter walked up to me saying Helen will be doing your nails, before this woman left I asked her "why can't you do my nails" she responded back saying "yeah I don't know why". We passed a few looks back & forth both confused on why this was being done. Helen came over, unwrapped my 1 dip nail that was in foil for removal, and placed my hands aggressively in & out of the water bowl. When she got to filing my nails I told her she already did that, she responded back saying "while I'll do it again". At this point I was feeling irritated & my blood was starting to boil. When she pushed my cuticles back she did it very lightly (nothing felt like it was being done). When you cut my cuticles, it just looked like she was doing the motion, only a few pieces got picked up (I felt like she did nothing to my nail). She finished with lotioning my hands. She said "would you like this" I responded back saying I'm good, I'm good with what this is. I walked up to Peter, he said 25$. I said how is it $25? I didn't get polish. I asked "where on the board does it say that". He pointed to classic manicure reg/gel polish 25/40$. I've been there multiple times, I got maintenance on my nails done without polish for 20$ there. I did not feel wanted there, not much care given. I'm fine with paying 25$, I'm just confused on the price change & the back and forth between people. I was there 2:07-2:18 pm on 3/19/25 read more

The worst. I don't care how bad your nails or toes look - you'd be smart to give this place a wide berth. They are lucky they're the only show in town or they would be out of business. 45 minute wait when I had an appointment. They told me staffing issues. Really? I made the appointment that same day so... nice try. Same thing the last time I went there so again... nice try. Sat with my feet in dirty water as they told me numerous times I was next and I saw others get right in (without an appointment). After the 45 minutes, and after I had inquired nicely a few times, I finally put my wet feet into sandals and left. No one even noticed. Do yourself a solid and find another place (not easy I know) or do them yourself. read more

Great to have a new clean efficient salon in this area. We had gel pedicures and they did a very nice job You can pay by credit card but they require cash for tips. read more

My experience here was a total mess. We had 11:00 am appointments and we were not seen until 11:40. The nail tech was doing 2 peoples nails at the same time, and she and another tech were arguing. Nails did not turn out well, and it was painful and she was pulling on my hands. Don't come here! read more

Epic Nail Bar - my nails- just a regular polish manicure - Nail Salons Near Me - Orleans, Massachusetts

WORST NAIL EXPERIENCE EVER. I was very excited to come in and get a fill-in. I asked for clear dip, with gel polish and design. The technician used green dip powder instead of the polish I wanted, it came out very chunky and uneven. The designs also turned out nothing like what I wanted, the technicians effort/care level was very low, and it felt rushed. Leaving dissatisfied , I showed friends and family who all prompted me to call and get my money back. The manager didn't care about customer satisfaction, and was extremely rude. He offered to redo my set, however I don't have two and half hours to sit around for nails that came out like these did. I work in customer service as well, and I was appalled at how this situation was handled altogether. Save your time and money, go somewhere else. Attached is my inspiration photo and that is what I got... read more

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I called the day before to make an appointment for a regular mani/pedi. The man on the phone told me to come in at 3:30. I arrived at 3:25 and then proceeded to wait 50 minutes for someone to start my appointment. When I was lead to the pedicure chair, I told the woman I couldn't do a manicure because I didn't have time. Then she rushed through my pedicure and scooted me out as fast as she could. I've been here previously and the service was decent, but I will try a different salon next time. Sorry. read more

Hands down, the best manicure on Cape Cod. All of the staff is fantastic. Complimentary coffee and water. They have the best color selection. I get the dip and my nails have never been longer in my life time. I got a French ombré dip and they are so beautiful- I can't stop looking at them! There is a reason this place is named "epic". I have found my go-to salon on Cape Cod! read more

Epic Nail Bar - French ombré dip - Nail Salons Near Me - Orleans, Massachusetts

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The lower cape has been needing a decent nail place and it's finally been fulfilled. Clean beautiful High end & great service. Large location and staff just opened this past November and hopefully here to stay. Prices are honest for the cape. read more

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Made an appointment for my boyfriend and i to get pedicures and I'm so disappointed with the quality. We sat down after another customer and both our appointments ended before theirs, which seemed to be the same style of pedicure. I asked if they could get the dead skin off my feet and they did not do that. The woman that did my boyfriend feet ended up cutting his nail short and it's now red. My polish has bubbles in it. In total the pedicure lasted about 20 minutes, not worth the money if you ask me. Will NOT be returning here ever again. read more

Epic Nail Bar - Air bubbles - Nail Salons Near Me - Orleans, Massachusetts

There was a huge argument in here between 3-4 employees. They were screaming at one another and 1 either quit or was fired. It lasted for 10 minutes. It should have been taken outside. Their service is poor at best. I wouldn't come back if it was free. read more

This place has deteriorated tremendously. It was my to-go place for manicures and pedicures. The last two times I had staff who had been hairdressers, but were clueless on how to do nails. This place has taken a turn for the worse. Bye, bye, Epic Nail Bar!!! read more

Awful experience. Staff was friendly but nails were not professionally done at all. Two of us had regular nail service, one had gel nails and one had pedicure. Nails did not look professsional except for gel nails. Within 18 hours we all had chips or uneven appearance. Extremely disappointed! read more

This place is ridiculous. Their workers are lame and don't know how to speak English. We were there for appointments at 5pm and one of the girls took another customer who came in after us. When her coworkers asked her if the other customer had an appointment she said yes. This put us at a wait of 30 minutes even though we had been waiting for at least 10 minutes before the other customer came in that she serviced. Don't have this girl do your nails in here. She has an attitude problem. read more

Epic Nail Bar - Nail Salons Near Me - Orleans, Massachusetts

My 4 year old niece has done my nails better than Epic did today. I gave them a chance after getting mixed reviews from friends. No foot massage with the pedicure, which would be okay if the nail tech did a good job with the polish. The coats are uneven and peeling off same day. I will say she was very attentive to removing dead skin from my feet. Gel manicure was somehow worse. Painted right over my cuticles, so the polish is already peeling off the nail. My nails were not filed evenly. Not to mention she used dirty utensils, on which I could see someone else's dead skin buildup. gross. Paid a premium price, received subpar service. I'm extremely disappointed and will not be returning. read more

One star for the poor management, but I give 5 stars to my technician, Gabi. She did an awesome job on both my manicure and pedicure. Great attention to detail and relaxing massage! Management on the other hand, was a different story. I made an appointment for 5pm, but didn't get worked on until 5:45. Walk ins came in and were seen first. One of the technicians even assumed another client had an appointment and was going to start on her, but the client stated she was a walk in, so that technician started working on us instead. Why did we have to keep track of that? Clearly, appointments take priority over walks in, but no one was keeping track of who was who. If we hadn't said anything, we probably would've waited another 30 minutes. Very unorganized! Got there at 5pm and came out at 7:10. The place closes at 7 and all employees were either cleaning up or leaving already while I was still getting my manicure done. Thank goodness I got gel, otherwise I would have had to wait even longer for the polish to dry! read more

Epic Nail Bar - Gel french nails - Nail Salons Near Me - Orleans, Massachusetts

I go for a manicure and pedicure every 2-3 weeks and have done so 30 plus years. I have to say this was the worst that I have ever had. The session normally will last at least a little over an hour. The tech had me in and out in 40 mins and charged me $90 and expected a tip on to top of that. By the way they charge 3% if you use a credit card starting 5/1/23. The tech started with my pedicure and she literally hacked at my feet with her cheese grater. She hurt me twice and covered the one on my side of my foot with something that stung for 30 or so mins. When it came to my manicure she clipped the nails on one hand but not the other and I swear it took all of 10 mins. The absolute worst and I have had mani/pedi's all over the WORLD!!!! read more

This place was recommended to me by many people and I LOVE it. My friend and I got dip nails for the first time, and they came out exactly how we wanted, if not better. The people who work there are also very nice and make sure everything is the way you want it, and made sure we were satisfied with the outcome. read more

Epic Nail Bar - Nail Salons Near Me - Orleans, Massachusetts

This was the absolute worst experience. I was told a total different price when I called over the phone and the staff couldn't care less. Avoid this place at all costs. It is not worth it. And to add to it.... The other family paid in full and they went to the other adult and received payment from them as well. They then refused that they received full payment. This shop should not be running read more

Went in to check this place out on a whim when I saw their "Grand Opening" sign. Couldn't be happier! I got a dip manicure for the first time there. I really can't believe how much stronger my nails are. I usually get gel manicures, but the dip dries just as fast and is incredibly sturdy. I'd say it rivals acrylic nails in how strong it is. Aside from all that, my favorite part was the salon itself: incredibly clean, fairly priced, and truly wonderful staff. I swear I'm not just saying this -- I'm not someone who gets manicures regularly, but I'm already looking forward to the next one! read more

Epic Nail Bar - Nail Salons Near Me - Orleans, Massachusetts

Absolutely terrible pedicure. Only giving two stars because my sister got a manicure that was "fine". The pedicure in total lasted less than 25minutes. Only OPI colors to choose from and it was applied unevenly with no attention to the opaqueness and differences in shades when applied to different nails. My feet were only soaking for two minutes total and the "dry skin treatment" was the most painful experience I've ever had at a nail salon. We were rushed out of the chairs to the drying station with no directions except to go pay. When paying, the girl at the counter tried to get us to pay for a random check that hadn't been accounted for! Will not be coming back. read more

I got a French gel manicure. $50! Outrageous! I told her I wanted pink. She said "I know". It was not pink it is clear. Looks like I just painted white on my nail tips! She rubbed, not massaged, lotion on my hands only and only for 30 seconds!!! I had to tell her 3 times the white was too thick. Never will I go back there! They only got 2 stars because they took me right away and I didn't have an appt! I wish o hadn't tipped her! read more

Vi was phenomenal. Her attention to detail was impeccable. I was also incredibly impressed by how seriously they took COVID. I felt safe and in the hands of superstar professionals. read more

Huge place but poor workers and worker performance; not a settled place yet. I live in Orleans and I was so excited to try this new place. The place was clean and new and the owner or manager(at the front desk) seemed nice. I wanted to have a gel-pedi and owner( or manager) picked a male manicurist for me. Based on my experience this man was a beginner. He spent more than one hour only for the coloring, skipped many services he should provide. After I complained about the uneven color coat, smudged polish and messiness, he asked to me come back anytime and he will do it again. Despite that he still charged to me $55 (Regular pedi polish costs $35, Gel polish costs $55). Before I wrote this review I decided to try one more time. So I visited again a few hours later. I wanted to get better service from better technician but you know..? Same dude. Again he was struggling putting on the polish. What he told me was I picked too light color (Lilac) so it wasn't easy (like the color palette they made themselves) and that the machine wasn't good enough... More than 30 minutes later they replaced him with another female technician. She put the color on quicker but still messy, smudged on the edge even tho this one was gel!!!! All she did was change the color as quickly as possible to get me out of there. There were many extra pedicure chairs left and 3 or 4 technicians just hanging out. I won't to go back here again, I don't recommend the gel polish service based on my experience. read more