We had heard amazing things about JC Tonnotti so decided to go with them for a couple window…read morereplacements and for a bay window installation, best decision we made. They were very respectful of our home and placed drop cloths anywhere they would be working and along their walking paths. After the job was complete, they vacuumed and cleaned up any mess. We were home during the entire process and overheard the employees constantly making sure that everything was aligned perfectly. I highly recommend this company if looking for quality work and great service. The gentleman that initially came for the quote and final measurements was extremely knowledgeable and answered questions in great detail. The truck driver who delivered our windows the day before installation couldn't help but to sing their praises. Great experience beginning to end. Nothing but professionalism beginning to end....*8 months later and we do not regret our decision in choosing JC Tonnotti!

This review is happening because of poor workmanship a less than a year after the job was done, I…read moream including the whole story because it needs to be known why I refuse to call them to fix the issue. We had an issue with our basement windows. After many calls to various companies we settled on using Tonnotti. I am a huge advocate of using the mom & pop establishment. From the moment of contacting them we were upfront & honest that we would need to finance the job after the down payment. Every time we spoke with someone we got a song & dance about looking for a new company with better terms for financing. Skip ahead to the installation day, the work is completed & we were asked for payment. Imagine our surprise when that happened, we explained about the financing & the worker said he would have someone reach out to us. The office called & explained that their finance company didn't finance anything under $3,500 and we would have to find another way to pay. I was furious and told them so. I felt like we had been baited & switched because they knew our position. Then last week with all the rain we came home from a funeral service out of state to find out basement once again filled with water. You maybe asking yourself well how can that be? When we cut away the expanding foam the silicone they used around the window was a joke it was minimal & it pulled out without any effort. So now having to not only deal with a home in New Hampshire that a tree fell on, a mother who's had to move into assisted living I now have to deal with trying to find someone, I will have to pay more money, reliable to come in & fix the shawty workmanship of a shady company. Thank goodness we had the floor done not soon after so the water cleanup is so much easier. Update 7/17/24 the new pictures added to the end are from the rain on the 17th...this is what 3k gets you.

Had a Screen Fixed , Then replaced a broken windows (vapor barrier ) They also made me a missing…read morescreen fast- affordable. I got another outrageous quote on the window from another highly rated place. Highly recommend Window Shop

After running around multiple places to see if I could get an old window's hinges fixed/replaced,…read moreThe Window Shop should have been my first stop. Excellent service and price. Fixed my window right then and there. Highly recommended!

Excellent work and reasonably priced. Professional staff On…read moretime and I appreciated how they took all the old materials and clear the area

I used John service for my roof in the winter. This review should have been written then, but life…read morekeeps me busy. I highly recommend John 's service, he goes above and beyond to make sure the jobs is done well, and his client is pleased with his service.

***AVOID THIS COMPANY!!***…read more I hired George as a contractor for a home renovation involving multiple tiling projects, and while the work eventually got done, the overall experience was frustrating, unprofessional, and very disappointing. There were multiple delays which lasted weeks with shifting deadlines that were promised and then repeatedly missed. Communication was poor, and instead of taking accountability for clear project management failures, George consistently deflected blame onto me as the customer. He even accused me of going behind his back when I simply responded to his subcontractor's phone call--after he himself had been unresponsive and told me to reach out to them. When I raised concerns and tried to resolve things respectfully, George responded with personal insults, manipulative language, and completely contradictory statements. What he said over the phone rarely matched what he put in writing. Fortunately, I've kept a full written record of everything and it shows how poorly this job was handled. If any future clients have questions about my experience, I'd be happy to share documentation privately. It became clear throughout the process that George only cared about getting paid, not about the quality of the experience, the delays, or how he mistreated his clients. Once payment became the topic, all professionalism went out the window. I wouldn't be surprised if George tries to respond to this honest review with more deflection or spin, that's been my experience throughout. George is not only unprofessional, he's untrustworthy and manipulative. I highly recommend you look elsewhere. **EDIT:** See what I mean? This response is exactly why I left the review in the first place. Instead of handling things professionally, George resorts to name-calling, twisting the story, and acting like the victim. I never went behind his back, he told me to speak to the subcontractor, and I picked up the phone when that person called me. That's not "cutting him out," that's literally following his direction. Let's get the facts straight: 1. I happened to be in my own home when George's plumber arrived. His plumber is the one who failed to coordinate with George, not me. As my texts show, I communicated clearly and in good faith with George throughout the process. 2. It's standard practice to replace plumbing fixtures, like the shower head and valves, when retiling a shower. This isn't a "change order," it's just part of doing the job right. I don't know anyone who remodels a shower and leaves old fixtures in place. 3. George's subcontractor's delay doesn't make sense. The shower head is typically one of the last things to be installed. There was no valid reason why tile work couldn't continue while waiting for the plumber to finish. I paid what I owed, communicated clearly, and dealt with missed deadline after missed deadline. Everything is in writing. The fact that he calls me "ungrateful" and a "nightmare" for holding him accountable just proves my point. If this is how he handles criticism, imagine how he handles your project!! Look elsewhere!!

From the owner: Are you looking for a general contractor in Southington, CT who can turn your dreams into reality?…read moreLook no further than Apple Valley Home Improvement. Locally owned and operated since 2015, we take pride in bringing creative projects and visions to life. Our focus is always on customer satisfaction, and we strive to exceed your expectations with every project we undertake. With our licensed and insured team, we cater to both residential and commercial customers, providing topnotch services across a wide range of areas. What sets Apple Valley Home Improvement apart is our owner-direct personalized service. When you choose us as your general contractor, you can expect direct communication and involvement from the very beginning. We listen to your ideas, understand your vision, and work closely with you to bring it to life. We offer a comprehensive range of services to meet all your construction and remodeling needs. Whether you require roofing installation, basement remodeling, kitchen or bathroom renovations, deck or patio construction, or even the installation of doors, windows, and siding, our team of experienced professionals has got you covered. As roofing contractors and gutter contractors, we specialize in roofing services in Southington, providing reliable solutions to keep your property protected from the elements. Our dedicated team is committed to delivering exceptional results tailored to your specific needs and preferences...

Neil's roofing service came highly recommended (Two of my neighbors used him), and his crew did not…read moredisappoint. Not only was he recommended , but he came in as the lowest quote amongst 3 that we got. They reroofed /shingled our house in 1.5 days. Super efficient, hard working and meticulous. When they left, I walked around the house and literally could not find a trace of evidence that they had been there. Great job, I highly recommend! Marc, Middlefield, CT

Neil and his dad are two of the nicest people I've meet in a long time. They are decent, honest and…read morefair in their practices. They have completed two large projects at our home and I would give them an A+ for timing , cost and finish product. To show honesty , when Neil came to our house because we wanted a window replaced , he actually talked us out of it because the window was in good shape etc. most house improvement companies would do it anyway. I any event, I would highly recommend them and plan on using them for another upcoming project.

Have been a customer for 2 years, they sold me custom glass for multiple pieces of furniture, they…read morewas always perfect, Then last week I needed a glass scrap for a painting palette, they found me something exactly what I needed, and charged me just $5.

Horrible customer service. Old guy looking like grandpa wants to come out and talk crap to you…read morebecause your walking your dog. This is why you have no service old guy ! What's wrong with you!!!

Great business. They answer all your questions, provide quality work, with reasonable prices.read more

From start to finish our experience with Wallingford glass was easy, pain-free, and the price was…read morevery comfortable. We found and upstairs window with a crack running through it and honestly had no idea what to do. Scott walked us through the whole process of coming out, measuring the window, and letting us know the plan going forward. He later came back when the window was ready and replaced it extremely quickly. They're able to work around your schedule and the service is friendly. Would recommend for any and all home glass needs.

Just had Finestra install 14 windows and a slider to my deck. The process from start to finish was…read moretop notch. Danny, the owner came out and took measurements. Louis provided the estimate and set up the install. Howie, Jason, and Nico arrived on time and completed the install in 1 1/2 days. They were meticulous, detailed, and respectful to clean up all the debris inside and out. There are a lot of big window companies out there. Most are ridiculously expensive. Finestra is a local small buisiness with quality products, excellent service, at a very reasonable price. Make your replacement window service search easy and just go with Finestra Windows!

Really happy with my 10 new windows.... the price and workmanship was great…read more They were all a pleasure to work with. I would highly recommend working with them.

I would give 10 Stars to Lee Chevron from Naugatuck Window & Glass. I had a bad situation with…read moreanother Glass company. Lee reached out to me and offered his services. He came the next week and repaired my shower door from shaking. He refused to be paid; he was just a good samaritan, just wanting to lend a helping hand. Like one of the characters in my Children's books, Fred the Super Friend, He came to the rescue. This was real life and not make-believe. People like Lee still do exist. Job well done! A BIG THANK YOU! I highly recommend Naugatuck Window & Glass to anyone!

Super nice shop, I have had quite a few window and storm repairs done there, and they did one large…read moreon-site job for me. Friendly and responsive, great people and quality work.