We rented from them for 1 year. Normally I will not say anything bad, but this experience was very much worth mentioning for other possible future renters.
Before we moved in, the property was showed to us, it was pretty dirty but the nice lady (no longer works there) said a cleaning lady would come in and clean. We saw the bedroom window was cracked. I instantly told her that I would like this fixed before we moved in, she assured me it would be. It never was. This crack stretched from the top right to bottom left of the whole top pane of the window. (This same lady told me to take pictures of my apartment before I moved in, and did.)
Next, a cleaning lady (if she came) never cleaned my apartment before we moved in. The oven was disgusting and turned my sink BLACK when I had to clean the racks. Thick white powder kept coming up out of the carpet no matter how many times I vacuumed the floors.
Also my deadbolt did not work when we moved in. Since I love to feel SAFE in my home I replaced it and immediately brought keys up to the office so they would have a set. I did this out of my own pocket, and was greeted by anger at this. I would have never replaced it if the property had been maintained.
You also have to mow your own lawn. Never mind that there is NO place to keep a lawnmower.
I gave 30 days notice that I was moving out on exactly 1 year from moving in. I was told that my lease said I had 1 month to go. They tried to hold me to a lease I didn't even SIGN. I kept calling trying to make sure I could do the walk through of the property to make sure she understood that I maintained the apartment in BETTER conditions than when I moved in. She never allowed me to walk through with her, or called me back about the matter.
She kept my deposit despite giving her notice and leaving it completely clean when I moved out. When I confronted her about the new lease and such in her office I was told to sit on the couch, I did so. She then called the police and told them I REFUSED to leave. I did not, she asked me to stay.
Also whenever you turned in a maintenance ticket or tried to get her to do something, she would not. My a/c thermostat was broken and never worked right. My freezer did not seal. My dishwasher was put in wrong and flooded my kitchen.
I have lived in many states and have rented from several people. This was the WORST experience. Sure the space fro 450$ was nice. The neighborhood was quiet. But the rental company was horrible. Please be aware of this.
I have heard numerous stories that are the same, and I want to save the next renter some heartache. Rent from someone else. read more