So happy with the professionalism shown by Larry C. and the whole Air Care team. I am very pleased…read morewith the maintenance program and hope to have this fine company in my corner for years to come. Kathleen Missman June 8, 2026

It was a Friday afternoon, 80 and our A/C was not blowing cold air…read more I started a project on Yelp to get this resolved after I texted my regular guy and didn't hear from him. Air Care got back to me quickly and said they could come by on Monday between 9-11. There was one company that replied over the weekend but they had no reviews, so I didn't engage with them. Come Monday, Air Care was a no show, no call by 11:30. I called them and talked to Josh. He apologized and said their system didn't let them know I had an appointment. I knew I was texting with AI up to that point, so I accepted his apology. He told me they would have someone out between noon and 2. The technician showed up 20 minutes later and had the bad capacitor replaced and the spring service done in 20 minutes. Air Care came through in the end and got out A/C working again. My wife and I appreciated that and would hire them again.

Excellent Water Heater Replacement Experience…read more I couldn't be happier with my experience with KC Water Heaters. They replaced my water heater and did an excellent job from start to finish. The entire process was organized and professional. They communicated clearly, arrived on time, and took the time to ensure the installation was done properly. The workmanship was excellent, and they left everything clean and in great shape.

So glad to have 'Yelp' and 'Google' for business reviews. Found 'KC Water Heaters' on Yelp with…read more5-star ratings. Contacted the owner (Chase) on Christmas Eve(Sunday) after discovering no hot water and unable to light the pilot. Chase stated he would be here 9:00am Tuesday morning. After performing reviews on our current Whirlpool water heater, could not find a positive review for the unit, so decided no matter what the problem, would have a new one installed. Contacted Chase again to let him know to bring a new unit. Chase arrived on time and right off could tell he was very personable, professional and respectful of property. After going over the Whirlpool unit, he agreed it was time to install a new one. What gave me full confidence is his knowledge of the water heater unit operations, venting, chimney importance(flue through chimney) and root cause of the rust(and how to prevent it in the future) which had accumulated on top of the unit. Another factor was the expansion unit which was totally rusted, preventing water from entering. The goal of Chase's satisfaction was to make sure we were totally satisfied with the install, all questions answered and stepped us through the new unit controls, etc. He uses 'Bradford White' water heaters which are highly rated. Chase is a perfectionist, making sure the unit is level, good drainage and secured a couple copper lines which had broken away from the rafter. I will recommend 'KC Water Heaters' to anyone knowing Chase is the template by which all business owners should follow in 'outstanding' customer service. UPDATE: Last month(12/2025), noticed some water dripping from the overflow valve. Contacted Chase to explain the issue. He came out the next day in the morning and replaced the valve at no cost. After checking the main house water pressure, it was right at 80 which is considered high that may have contributed to the leaky valve. Chase reduced the pressure and everything is working fine. Even after two years, KC Water Heaters provides exceptional customer service.

Requested a sewer line inspection, Really appreciated how he was straight forward with what he…read morethought i needed, and didn't qoute me an expensive repair that wasn't necessary at this time.

Not a rush to get fixed. I probably should see what the other quotes are...probably a smart move. I…read morealso have a home warranty that might be cheaper. By the name...I would say yes.

Spoke with Rodney at 5pm on yesterday; tech was at my home 30 minutes later, the furnace issue was…read moreassessed. He came back this morning at 10am, took the defective part and the replaced part was installed by 5pm this evening. People, this does NOT get any better -- there should be MORE STARS to rate the service I received from Rodney and Steve at All Hours Appliance Heating and Cooling!!! VERY Personable and respectful. I pray nothing other appliance fails, but if it does, it's ALL HOURS APPLIANCE HEATING and COOLING for this family !!!!! Many thanks

Fast and efficient one day service on our water heater. Love using local family owned business…read more Thanks, Asher!

If you're considering Mission Plumbing for a major plumbing project, my advice is simple: don't…read moreexpect communication, scheduling, or project management to be their strong suit. Our project involved replacing deteriorated cast iron drain piping beneath our kitchen and basement. The plumbing work appears to have been completed correctly, but getting there was one of the most frustrating contractor experiences we've had. The problems started on day one. I took a day off work because our project was scheduled to begin that morning. Instead, we were told the necessary equipment wasn't available, so the work had to be postponed. While disappointing, I understood that things happen and agreed to reschedule. Unfortunately, that set the tone for the rest of the project. Appointments were repeatedly delayed or rescheduled. Crews arrived hours after their scheduled arrival window without anyone calling to let us know. Several times we had to contact Mission ourselves just to find out if anyone was actually coming. We received different explanations from different people, and there never seemed to be clear communication between the office, management, and the field crews. The estimate created another major source of frustration. The original proposal left us with a different understanding of what work would actually be performed. Once excavation began, additional problems were discovered, and we completely understood that additional work and additional cost might be necessary. That wasn't our concern. Our concern was that the revised estimate was so vague that we still couldn't get a clear explanation of exactly what work we were paying for. When you're approving thousands of dollars in additional work, the scope should be clearly documented and easy to understand. Throughout the project, it felt like we were managing the job instead of the company. My husband and I found ourselves coordinating between the office, management, and the field crew just to understand the schedule, clarify the scope of work, and keep the project moving. That should never be the customer's responsibility. The repeated scheduling issues also caused significant disruption to our daily lives. We repeatedly adjusted our schedules and prepared our home for crews that either arrived hours late or didn't arrive when expected. The uncertainty made an already stressful plumbing project much more frustrating than it needed to be. To the company's credit, management eventually became involved, apologized for the experience, and made a significant adjustment to our final bill after determining that part of the originally proposed work was no longer necessary. We appreciated that because it was the right thing to do. I also want to point out that every employee who came to our home was courteous and respectful. My criticism is not directed at the technicians themselves. It is directed at the company's communication, scheduling, estimating process, and project management. No customer should have to repeatedly call to find out where the crew is, receive conflicting information from different employees, or involve multiple people just to get a project completed. The plumbing work appears to have been completed correctly, and the efforts made at the end of the project to resolve our concerns are the reason this is a three-star review instead of two. Mission Plumbing has good employees. The company simply needs better communication, better scheduling, clearer estimates, and better coordination. If those areas improve, I believe the overall customer experience would improve dramatically.

Terrible experience. Requested an urgent service call. Took them over 3.5 hours to arrive. Were in…read moreour office for less than an hour. Replaced a part that it turns out only costs about $15-20. Was charged over $775 for the repair, even though their website states "No extra fees for evenings or weekends". Refused to provide a breakdown of what constituted the total charge, or provide me with a copy of the invoice. And demanded payment on the spot, although I was told I could be invoiced. Finally, they did not clean up after, and left my office a mess. Would never recommend using them for any service whatsoever.

In the past it was all good with excellent techs...but now they contact us every week to schedule…read moremaintenance service, then tell us it was already done....then text us to schedule service, then tell us it's already done ..then email...etc etc etc and the WON'T STOP. And the techs are getting sketchier. I'm assuming it's all 'AI' now. That or the people are just not able to figure the system out. On to the next provider!!

I purchased an HVAC unit a little over a year ago from Hamilton Plumbing, and since then, I've…read morereached out a couple of times for additional plumbing work. Unfortunately, every experience I have had with them has been consistently disappointing due to their inability to keep appointments on time--they have been extremely late every single time. Most recently, my wife and I wanted to install a sidewalk along the side of our house, which required relocating our existing HVAC unit. I invested time researching a viable solution--elevating and mounting the unit on the exterior so we could proceed with the sidewalk project. Since I purchased the unit from Hamilton, I naturally reached out to them for a price quote, to help determine if I should pursue a permit with my HOA before moving forward. I was told by their receptionist (at a foreign call center) that someone would come by between noon and 2:00 pm to discuss the project and provide a bid. This was supposed to be a first step in evaluating the project's feasibility. However, after waiting, I received a late call informing me that a technician could come by, but I would be charged $120 just for a quote. I find this completely unacceptable--especially as someone who was waiting for an appointment and expected a straightforward consultation, not a surprise fee. Aside from feeling nickel-and-dimed, the repeated tardiness and lack of clear communication have left me thoroughly disappointed. As a result, I will not be using Hamilton Plumbing for any future projects, and I cannot recommend their services to others.

Just the best people ever. Ashley got the tech out to us within 45 minutes of our call late on a…read moreFriday afternoon. The whole difficult situation was handled perfectly and professionally at the agreed upon price (which was more than fair, by the way, and better than any of their competitors that we called). There were no problems, no upsell and nonsense. Just came, did what they were there for in the most friendly, professional way possible, and went on their way. Wouldn't ask for a single thing to be different.

I screwed up replacing a spout in my shower and Rob from Aaron's got it sorted right quick and for…read morea good price. I would recommend.

Charged me $300 an hour to fix a problem. Total bill was $950 for a few parts and 3 hours work…read more would not use again. Hopefully problem is fixed, time will tell. do not engage w/o bid in writing and a competitive bid at your own peril.

I am a senior citizen and live alone in an older complex. KC Metro came out in Jan. and installed a…read morecommercial grade water heater ($cost 2,500) although a residential water heater was what was needed. The temperature gauge is so close to the floor that it is impossible for me to change the water temperature settings. A commercial grade water heater cost significantly more than a residential one, at least $100.00 more a month. This commerial grade water heater should be replaced for a residential water heater unit similiar to the one they removed.

on the 4th of July my AC stopped working!! Ross was amazing so kind and understanding the…read morechallenges I was having !! I had an outstanding experience with Dragonfly Heating Cooling and Plumbing From the initial phone call to the completion of the service, the entire team was professional, knowledgeable, and courteous. They arrived on time, thoroughly explained the issue and my options, and completed the work efficiently and with great attention to detail. What impressed me most was their honesty, expertise, and commitment to excellent customer service. They went above and beyond to ensure everything was working perfectly before they left. It's refreshing to work with a company that truly values its customers and takes pride in the quality of its work. I highly recommend Dragonfly Heating Cooling and plumbing to anyone looking for reliable, trustworthy, and exceptional HVAC service. I will definitely use them again for all of my heating and cooling needs!

Great service and competitive rates. Skille and efficient-/ they tend to show up early and finish…read morethe job quickly

AireServ was hands down a great decision when it came to issues with my heater…read more They were prompt and did a great job explaining the issue and solution. Not only were they able to come by same day they were able to have me back up and running as well. I will be recommending to my F&F for sure!

Much less expensive than a previous quote. Explained everything and fixed the air conditioner…read more issue. Signed up for regular service with them!