I would like to commend Zachary DiPardo for his excellent and very patient help. I was having great…read moredifficulty putting in my new filter. It was a bit large. Zachary was so patient with me showing trick how to get it in and it took a while for me to practice it, but he did not hurry me at all and allowed me to figure it out with his help. He also helped me understand my thermostat better. He was a very pleasant young man to work with besides being patient and knowledgeable. He was respectful and kind. I suggest that you give Zachary a raise because he is a wonderful representative for your company and I am glad he's going to be my permanent technician for check ups, etc., on my furnace and air-conditioning. Thank you again, Zachary, Happy Easter , Deana Petty

It was a Friday afternoon, 80 and our A/C was not blowing cold air…read more I started a project on Yelp to get this resolved after I texted my regular guy and didn't hear from him. Air Care got back to me quickly and said they could come by on Monday between 9-11. There was one company that replied over the weekend but they had no reviews, so I didn't engage with them. Come Monday, Air Care was a no show, no call by 11:30. I called them and talked to Josh. He apologized and said their system didn't let them know I had an appointment. I knew I was texting with AI up to that point, so I accepted his apology. He told me they would have someone out between noon and 2. The technician showed up 20 minutes later and had the bad capacitor replaced and the spring service done in 20 minutes. Air Care came through in the end and got out A/C working again. My wife and I appreciated that and would hire them again.

6:23 A.M, no hot water. Made a quick call to KC Water Heater and had a reply in 10 minutes. Had a…read morequote 5 minutes later and booked it. Now I have an new hot water heater, a fixed gas leak, updated bad vent duct and a replaced shut off valve. All for a super far price. Rarely do you see someone take so much pride in their work and be humble about it. Chase is truly a craftsman and his knowledge and attention to detail is beyond most in his field. Thank You!

Called KC Water Heaters after looking at all the positive reviews on Yelp and I have to say I'm not…read moredisappointed. I left them a message to call me and they got back to me right away. Mine wasn't an emergency situation so they came out the next week. We set a day and time and Chase was right on time. The install went smoothly. They only use Bradford White which was what I wanted anyway. They installed the water heater, a pressure valve, a new expansion tank, plus I wanted it in a pan with a drain line running to my sump (just in case). Best prices in KC area. I'll recommend to anyone who asks!

Not a rush to get fixed. I probably should see what the other quotes are...probably a smart move. I…read morealso have a home warranty that might be cheaper. By the name...I would say yes.

The breakdown of costs is as follows: Service call - $64.95…read moreMaterials - $47.25 Labor - $147.50 Total - $259.73 This seems excessive for a part that costs $20-$25 and a job that took 20 minutes. When I attempted to address the bill with the owner, he resorted to name-calling and insisted that the high price was necessary for his nephew's apprenticeship. He refused to listen to my concerns and abruptly ended the call by insulting me and calling me names. This behavior is highly unprofessional.

Fast and efficient one day service on our water heater. Love using local family owned business…read more Thanks, Asher!

Today was the second time we've used All Hours Heating and Cooling. Both experiences have been…read moreexcellent. Today, Asher (the technician) worked us into his schedule early so we could make an appointment this afternoon. He took care of the problem and was professional and friendly in the process. We will continue using All Hours Heating and Cooling for all our HVAC needs.

I usually use another company for all my home needs but I decided to see what they would say about…read morea recent home repair. I was able to easily set up an appointment online within a time frame that would work for me. They called prior to the technician coming out. The technician was professional and friendly and I feel like the quote they gave me was reasonable compared to other companies. They do charge a $49 service fee normally but that's relatively lower compared to other companies. The technician waived the service fee which was extremely nice and not expected. I did end up going with the company I normally use but only because they quoted me a lower price for the same thing but I would consider using Mission in the future if needed.

Be very cautious with Mission Plumbing, Heating and Cooling…read more My neighbor recently had Mission out for a service call; the problem was with the control board in the air handling unit. The tech had to leave to get a board, but was back within a half-hour and spent a little over two hours total, including the time to get a new board. The board was under warranty, so there was no cost for the board. He was charged $1,063.48, but given a 10% "over 65" discount, so total charge was $957.13, which works out to somewhere between, $320 and $479 an hour. The technician also said that he was lucky that the board was under warranty, otherwise it would have cost and additional $1,000 for the board (this was also verified by the service manager at Mission). We got the model number of the board, searched for it on the Internet, and found it on the manufacturer's website (Goodman) for less than $100. We contacted Mission to discuss with the general manager twice; he never returned our calls. We then visited Mission in person to visit with him, but he "was in a meeting", so we were directed to Gabe, who confirmed the charges above. When asked about the pricing for the board, we were told that it is not generated locally, but by Southern. Mission was purchased in April 2021 by Southern Home Services of Maitland, Florida, which owns 26 PHVAC companies primarily along the southeast coast of the United States. Southern is, in turn, owned by Gryphon Investors, a private equity company. So not only does Mission need to cover their overhead locally, they most likely need to also provide funding for Southern, who in turn possibly has to return cash to Gryphon. It all flows uphill. Southern also owns C. M. Mose, another local PHVAC contractor in the Kansas City area. Moral of the story: Mission may have been a good company at one time when it was locally owned, but it has changed. Get pricing up front. Question the technician. If you don't like what you're hearing, go somewhere else, and don't hesitate to go with a mom and pop; quite possibly they can do the job just as well for quite a bit less money. They don't have the overhead that the big guys do (especially if owned by private equity).

The technician was very nice and respectful but Hamilton's estimate's for repairs are ridiculous…read more $1200. for a new blower motor install compared to $400. for the exact same thing. Other reviews mentioned this too. I consider that price gouging especially in a heating cooling or plumbing emergency for some people. I read some of their Yelp reviews and their reply is usually the higher prices are because they are a "premium service provider" company. I'm glad I passed on this company. I also passed on the membership as I'm uncomfortable supporting a company like this. These are their regular high prices they charge because they understand that many people will be in an emergency and will pay it. Just a friendly FYI folks. 2 stars because the tech was very nice but wanted me to talk to a salesperson. Thanks Yelp reviewers for the heads up! I was prepared this time.

Never heard back from them after their, what appeared to be automated, initial contact text. Went…read morewith Roto Rooter who wanted the business from us

Just the best people ever. Ashley got the tech out to us within 45 minutes of our call late on a…read moreFriday afternoon. The whole difficult situation was handled perfectly and professionally at the agreed upon price (which was more than fair, by the way, and better than any of their competitors that we called). There were no problems, no upsell and nonsense. Just came, did what they were there for in the most friendly, professional way possible, and went on their way. Wouldn't ask for a single thing to be different.

The man provided a fast and accurate diagnosis. Pricing was fair. I am going to call them on my…read morenext concern

We had Kyle from KC Metro Plumbing come out and install bathtub fixtures/faucets, and do some…read morerework on water heater pipes and valves. Very prompt, thorough, professional, and courteous. Also, feel the price for everything was fair. Will be calling them back for any other plumbing service, or any required appliance installs. Will now be our go-to plumbing company for our new home in Olathe. Five stars all around!

Charged me $300 an hour to fix a problem. Total bill was $950 for a few parts and 3 hours work…read more would not use again. Hopefully problem is fixed, time will tell. do not engage w/o bid in writing and a competitive bid at your own peril.

Tim was my tech assigned for my home warranty repair work. He did a great job and was nice to talk…read morewith my concerns. Great company and will definitely use them again for any plumbing issues.

What a fabulous business that truly has the customer at the heart of their business. I had a…read morekitchen sink that wouldn't drain. Arik showed up early and had my plumbing fixed in no time at all. He also provided an explanation of what he did and what he discovered the problem was. I highly recommend their services; caring and attentive with reasonable prices.

Much less expensive than a previous quote. Explained everything and fixed the air conditioner…read more issue. Signed up for regular service with them!

AireServ was hands down a great decision when it came to issues with my heater…read more They were prompt and did a great job explaining the issue and solution. Not only were they able to come by same day they were able to have me back up and running as well. I will be recommending to my F&F for sure!