What a great group to work with. I had been to Avis at Salisbury MD for a car already booked and paid for. However they refused to give me vehicle unless o had a major credit card in my name. Took the rental Payment from debit but refused to use Debit for $200 deposit. Insisted it be a major Credit Card in my name. I do not use credit cards as I am getting ready to make a major purchase within next 6 months . I was told Enterprise at Air port will take a debit for deposit as long as you have valid drivers license in same state. But it is $300 instead of $200. But they had nothing available till next day. Price was outrages unless booked online. I went home, booked for next day a luxury vehicle such as a BMW, Sabb, Mercedes etc.... However the next morning at 11:00 no luxury vehicle was available. I ended up with a Nissa Versa. I'd asked for something different as this make and model is wonderful in every aspect but the seats are miserable especially for an 8 hour trip. Nothing else could be located so I agreed. The staff was wonderful to work with. They just hired a new detailer he made car look immaculate. However as evening came and dampness set in whatever was used for windshield washer fluid only smeared windshield to the point I was unable to see out window without continually re-wetting window repeatedly for the remainder of the trip. I was compensated for going from BMW / literary vehicle to Nissan Versa with not have to return vehicle with a full tank of gas. Maybe a $30 discount. I have not spoken to Enterprise about this situation as I only arrived in my destination late last night around 10:15 pm. But will be stopping by the local Enterprise here in Myrtle Beach to see if they can re-detail window and new wipers at the least or upgrade to a better, more comfortable vehicle I feel I deserve. No one told me once I crossed a state line my deposit would then be $400 instead of $300 until I arrived to pick up the car. This issue did not deter me from working with Enterprise as I found both locations, Salisbury MD Airport and Sussex Delaware to have very polite and kind employees. However I would insist on at least a mid grade car if my registration was booked for a luxury vehicle!!! read more

After a terrible experience with the Georgetown Enterprise ( see my review), I told my tale of woe to the rep and asked if she could help me. Ja' Kerra Coleman listened , and found me an appropriate vehicle. She was warm, respectful, led me to try various cars for seating comfort.etc. and handled all the paperwork for trading our other rental into the present one. Great service after a very trying morning. She made my day. Thanks Ja'Kerra ! read more

The service a the seaford Delaware location was very good. Ja'kerra is a credit to your company , her customer service was Excellent!

Great customer service! The young lady we dealt with twice was knowledgeable, kind, and has such a welcoming smile!

Great Service and Staff, Ira was a professional and made my rental experience very pleasant. Got me a brand new vehicle that was perfect for me and my needs. I will be using them in the future, and it exceeded my expectations for a small town location. G.W. read more

Had a minor accident. Tried to rent a car. 3 days the gentleman said he guaranteed a car would be there. Tried to call them put on hold for 10 minutes then disconnected.Still no car and cannot get anyone on the phone. You make your own decision. read more

OMG I rent from here often. The nicest people ever work here. PLUS the company is all family owned. Great place

Gave me a lemon for a one way rental. Tire warning light on, all seats with fluids stains, stinks of windex, had no wiper fluid, and worse... I drove it away and it sounded unusually loud but ok. Later I got to interstate speed and I hear the undercarriage cover scraping against the ground or the tire! And it sent a bit flying! Scary! But because they close early on Saturdays, I had to drive it out of state and tried to tape up undercarriage before more came off. Very scary drive! I expect this of RentAWreck, not Enterprise. The next day I swapped it for a safe car from a decent Enterprise in Maryland. Weeks later, I get a bill from Enterprise from Seaford for the damages!!! They gave me a lemon with a warning light on, the undercarriage cover comes off (probably had been scraping that tire causing the light!), but I get charged for the pleasure of driving this smelly, dirty, damaged wreck? Outrageous. NEVER use this branch. read more