great service no fault excellant staff, highly recommend to everyone top cars not cheap like other…read morerental companies

DO NOT use THRIFTY car rental services franchised by the Scot Group Ltd. We rented the car from…read morePreston for a weekend trip up to Edinburgh and were issued a parking fine, which we ourselves paid off immediately online. However few months later we get letters from Thrifty/Scot Group Ltd, regarding payment of ADMINISTRATION CHARGES for that fine, which turned out to be even more expensive than the fine itself. They've even THREATENED us by saying they would get their lawyers involved. I soon realized that the internet is full of these exact complains, wherein these administration charges have been deducted off customer's cards without their notice and without any formal proceedings. Luckily in my case since my card got misplaced a few weeks later and was replaced they were unable to do so. They are not much far off from a Cash collecting and arm twisting loan shark company, so be warned.

fantastic service and communication from start to finish. The van was exactly as described and…read moretransaction was easy and straight forward. Highly recommende!

Bought a vehicle which wasn't roadworthy. After 7 days of owning the van both leafsprings snapped…read moreand front breaks backing discs were severly corroded and loose. Those issues should have been picked up if the van would have had an mot or thorough inspection and checks before going on sale. When we contacted Clive about the issue, he refused to pay the repair costs, as he insisted that the van was ok when he sold it to us and we caused the damage in the time we drove the van. Our garage was shocked of the state the van was sold to us and confirmed that is was not possible to cause the damage in just a few days. During the following week and lots of contact forth and back with Clive he was very aggressive and rude. He threatened us and tried to silence us, sending blackmail messages and threatening us with court action, trying to make us cover some of the costs. After taking legal advise to reassure us, we stood our ground and returned the vehicle without additional costs to us for a full refund. Clive knew that there was an issue with the van before he sold it to us as we never received the log book, so no second owner could be recorded. However, the experience and stress caused by Clive has put us off from buying from small private dealers. Please be aware when purchasing from Clive Ashcroft car sales and make sure you have the car checked or ask for all check certificates and pre mot reports, which he refused to send to us. He may have had a sucessful car sales career but is not a trustworthy seller with our experience.