Compared to the big box car dearlers, my car buying experience was the best I've ever had.they have…read morea team that works together very well!

Sale representative Bella very unprofessional…read more Visit the dealership early June to test drive a 2019 Jeep Grand Cherokee will attending a military school at Fort Liberty, NC. I completed my military school and was hoping to come back to purchase the vehicle but due to a family emergency I wasn't able to return I was asked to place $100 hold to reserve the vehicle and that the $100 will be return if I came back and purchased the vehicle (which means the it's refundable) Contact the dealership on 28JUN24, 09JUL24 and today 19JUL24 asking for a refund due to me not being able to comeback. Sale Representative Bella acted confused asking did I receive a receipt for the transaction of the $100. And now is stating that I can not be refunded due to missing out on a sale. Visit dealership site today 19JUL24 and vehicle is still on the lot. Would not recommend this dealership to any family, friends, or military member due to inconsistency, inconvenience and poor customer service.

Had weather tech drill less mud flaps installed. Dropped off in the morning it was ready to go by…read more3:00pm. Sanders charged $75 to install the 4 mud flaps. Excellent service and price.

Outstanding customer service! Everyone was super kind and professional! They have a really nice…read morewaiting area as well if you need to stay until your vehicle is finished. I highly recommend this shop if you are needing one!

Quick and courteous in and out North Carolina Vehicle Inspection . Did not wait long .read more

This is the Best Auto repair I've ever been to. Pricing is great. The owners are friendly,…read moreprofessional, caring. The shop is clean with a nice waiting area!

This car wash is off a main road in Pittsboro and well worth the trip. A friend lives nearby and…read morerecommended this place. They are a family business and pay attention to detail. It's not quick but worth the wait. They take cash only so be prepared. This is my second time here. My car needed a serious cleaning and now it looks new. It's shiny, smells good and all the small hard to get to areas are cleaned. This place takes a lot of pride in their work and they spend extra time making sure your car look fantastic. They really care about how your car looks when it's finished and I appreciated this.

First time at Performance for car inspection. They had me in and out within 20 minutes. Front…read moredesk staff very welcoming and friendly

Today I took my car to have a leak in one of my tires fixed. I was told it might be an hour, but…read morethey were done in 25 minutes! They were courteous as well! Very happy!

I watch them work on my vehicle and they had appeared to be a kid doing the job half the time he…read morewasn't even there and then when I got the bill, I realize they charge me for the entire time they had the vehicle even while it was not being worked on. My brakes work worse having brand new pads And rotors than it with the original ones that wore out. When I tried to have a conversation about this, they were defensive and told me that I could get new pads and bring them back and they could put those on instead. I took it to another shop. Turns out the kid didn't put them on right. They are overpriced liars; $700 for labor, and I brought all of my own parts . Avoid the shop at all costs.

j&w is honest, reasonably priced, and trustworthy. this is the only mechanic in pittsboro i will…read moreuse going forward. i have used them for years and recently they have come through for me once again with their honesty and flexibility. you are able to schedule appointments ahead which i highly recommend, but they have also been able to look at my car on short notice. it's a 10/10 for me.

Place looks great ! A upgrade from what the property looked like before. I added this business a…read morefew weeks ago , but it disappeared?????? Convenient location , car wash and usually 10 cents less expensive that the other Pittsboro gas stations.

Professional detailing of interior and exterior at a very reasonable price. I will definitely use…read moreKentrell and Kristy again. They're responsive and, although it's not required, very personable.

Took a chance and gave Kentrell a try washing my daughters car before heading off to college. He…read moredid a great job! Was polite, professional and the car looks great, inside and out. His prices are better than some competitors and the quality equal or better. Glad to support his business... give him a try!

I brought my vehicle to Brown's Automotive for an AC diagnostic and was quoted $559 for the…read morediagnostic, freon recharge, and service. Later, they called to say both AC lines were leaking and sent a new estimate for $1,996. In this updated estimate, they claimed I had approved the diagnostic for $101, removed the freon recharge from the original quote, and bundled it into the service section along with hose replacement--without clearly explaining the changes. After doing my own research, I found that even the dealership only charges around $780 for the same repair, plus $350 for the recharge. I also spoke with another mechanic in town who informed me that my vehicle had an extended warranty on the AC compressor, and advised me to go to the dealership instead. When I told Brown's Automotive this, they responded with, "Well, how am I supposed to know about a warranty?" It would be helpful if staff at car repair shops were more informed about manufacturer warranties. Instead of automatically charging customers, they could guide them toward services that might be covered--saving time and money and building trust. They refused to remove the diagnostic charge, even though the issue wasn't just the cost--it was the lack of transparency, poor customer service, high cost and the way they misled me throughout the process. I'm shocked by the positive reviews and would never recommend this shop. Please do yourself a favor and go somewhere else where honesty and customer care are a priority.

Brown's Automotive has been my go-to for getting my cars inspected and serviced. They do great work…read moreand charge reasonable prices. Highly recommend them.