Cancel

    Open app

    Search

    Enterprise Rent-A-Car

    3.5 (23 reviews)
    Updated 1 month ago

    Enterprise Rent-A-Car Photos

    You might also consider

    Recommended Reviews - Enterprise Rent-A-Car

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    6 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ana M.
    17
    42
    11

    8 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ella R.
    374
    6
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mariam A.
    33
    14
    17

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ira A.
    59
    14
    3

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Enterprise R.

    Enterprise R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Enterprise Rent-A-Car

    You might also consider

    Thrifty Rent A Car

    Thrifty Rent A Car

    1.5(2 reviews)
    1.9 miTyrone

    This is the WORST car rental service ever! I booked my car through my work promotional discount. I…read morepaid $193 online for the rental. When I got to the rental counter, I though the guy was swiping my card to pull up my reservation...NOPE! He was charging my card and added all of this insurance and collision without my consent. Ended up once was all said and done, he hands me the receipt with a total of $400!!! What the hell!?! Then! When I went to dispute, they jerked us around, and would not work with us to remove these ridiculous charges. Not to mention, we used the car ONCE! We then went to return the car because we didn't need it...and they wanted to charge us a cancellation fee! The same day I picked up the car. We didn't even have it for 2 hours! What awful customer service representatives. They should really review their staff and management. When we went to return the car, they then tacked on a late return fee because the idiot who checked us out didn't listen to me when I told him our car return time. Nice job....what a genius. I'm never using this rental service again. They are a disgusting excuse for a rental service.

    Edit: I added another star because Thrifty reversed the fuel charge. I stand by the rest of my…read moreinitial review below. First off, this location is off-airport at a Holiday Inn. I knew this ahead of time and was willing gamble because the price was lower. Upon landing, there is no shuttle - you need to call the 800 number (apparently in New Delhi) to get the local number and then call for the shuttle. They sent a minivan and there were too many people waiting (seven), so we had to wait for him to unload and return. All in all it took 40 minutes to get to the rental office. After completing the usual paperwork and booking the hotel shuttle for a 6:30 AM return to PIE (this Thrifty doesn't open till 7:00AM, even though I booked with a 6:00AM drop-off time) we went to the car. It was dirty (sand everywhere and filthy outside) with over 50K miles (something you'd expect from Rent-A-Wreck or Ugly-Duckling) and only had 3/4 tank of gas (of course the paperwork said it was full). Obviously they didn't check it when it was dropped off. I took a picture of the gauge but didn't have time to return and wait for them to come out and check. Returned to the hotel on departure day at 6:20 AM with the fuel above 3/4 (took a pic). Went to the counter for the shuttle and learned that the hotel shuttle was in Tampa and wouldn't be back to St. Pete's till 7:15 and that they would call me a cab (at my expense, of course). Apparently Thrifty never made arrangements for the return shuttle. Another family was in the same boat (having made the same arrangements with Thrifty on check-in for a 6:30 AM shuttle to the airport). To the hotel's credit, they then called in another driver and we made it to the airport in time. Upon returning home I rec'd an email from Thrifty thanking me for the rental and charging me $19.00 for fuel. I emailed the pictures of the fuel gauge in pick-up & drop-off showing it was returned with more fuel but no reply 6 days later. I guess I'll just have to dispute it with VISA. Bottom line: when at PIE rent from an on-site agency and avoid the off-site Thrifty/Dollar location. It's just not worth the hassle.

    Hertz Rent A Car - Just as we walked out to get into our Lyft to take us home, magically the Tesla I was supposed to be renting appeared in the lot.

    Hertz Rent A Car

    2.6(19 reviews)
    1.9 miTyrone

    Never had this type of issue renting a car, and I've been renting cars in multiple states for over…read more12 years now. I reserved a Tesla model 3 for today at 4pm. I showed up and the man at the counter said "we don't have any Teslas here". I said "Okay... well I reserved one for today on your website. Isn't this the 6190 34th St locaiton?" "Yes, it is". I then said "Let me pull up my confirmation". He wouldn't even look at my reservation or offer me an alternative so I said "Wow, well it looks like I need to call my husband to come pick us up then". The other gentleman asked me "would you like to extend the car your dropping off?" I explained to him that we need the car from today (4/1) until the 15th. He shook his head at me. Sorry, but this location is really unprofessional. The car I rented was filthy when I picked it up, after waiting on them to supposedly wash it, though it never was. Update: just as we were leaving Hertz to get into our Lyft to go home, the exact car that was shown in my email reservation appeared in the lot. Which makes me wonder, did they double book it or just give it to someone else that got there before me? I was 15 mins early to pick up the car I reserved. I was told "we have NO Teslas here today". A straight up lie.

    I have rented from this location multiple times - never any issues. After reading other reviews I'm…read moreconvinced y'all are difficult customers. Be kind to the Hertz agents - they are working to the best if their ability & sometimes understaffed. Make their job easier Thanks for coming to my Ted Talk

    Photos
    Hertz Rent A Car
    Hertz Rent A Car - My reservation that was made at 9:30am (I arrived at 3:45 to drop off my previous car rental from the location, to swap it out for a Tesla).

    See all

    My reservation that was made at 9:30am (I arrived at 3:45 to drop off my previous car rental from the location, to swap it out for a Tesla).

    Enterprise Rent-A-Car - carrental - Updated May 2026

    Loading...
    Loading...
    Loading...