3 1/2 stars.....Young staff and very pleasant but need a bit more training…read more 1) When shopping for car rental prices, I was told the least expensive car for rent was $30 per day. When I decided to go with them and set them up with my Ins. Co., I was then told $50 per day plus tax and fees. 2) Couple days before returning the rental car, I asked what the balance owed was. I was told zero balance and that my Ins. co. paid....hahaha. I knew that was wrong but didn't challenge the employee. When I went to drop the car off, the balance was over $500. That's fine. I knew it was gonna be around that price. The car pick up and drop off was very easy. I would probably give them another chance or go with the Madison Enterprise.

To update: I did receive a credit for the promised $10.41 a couple of days later…read more I didn't notice that a representative had responded to my review to try to reach out to resolve the situation, so I haven't been in contact with Enterprise again, but on 3/14, the last $2.13 was credited back to my card. So I'm updating my review, as they clearly followed through on remedying the problem. Definitely still 5 stars for the quality of the rental, the friendliness of the representatives, and the ease of the initial contact. But four stars overall because I had to call twice and write a Yelp review to actually get my situation resolved. I can say, though, that I would definitely do business with this location again based on the fact that the situation was ultimately resolved to my satisfaction.

I stopped into Palumbo's last week looking for some help with finding an AirTag I thought was put…read morein my car. Jerrell was kind enough to help me that same day a few hours later with no questions asked. I had never stepped foot in their establishment prior. He put my car on the lift to look for a device, he was not able to find anything but told me to come back anytime if I had any additional information. This type of kindness really went a long way for me. I won't hesitate to bring my car there for service because of the way he went out of his way for me and didn't have to. He didn't charge me a dime! I highly recommend Palumbo's if you are looking for a business that genuinely cares. Can't say enough great things about them!

Not the best experience here. I inquired about service on my diesel truck. The woman at the…read moreservice desk was rude and didn't like the fact that my mechanic friend and I had an idea of what the issue could possibly be. I understand they have to do their own diagnosis, but they could've been much nicer with how they handled what we thought it was. I felt very uncomfortable and didn't like how I was treated. I asked to speak to the mechanic and they wouldn't speak to me.

Great staff, really advocates for their patrons to help get them the best vehicle they need for the…read morebest price. Variety of cars, and clean establishment.

Great experience with the Old Saybrook, Division, car was extremely clean ran well…read more Service was good considering the office was busy.

George and Madison Auto Body were wonderful. He stood behind his estimate worked with my insurance…read morerepaired the car on time and it came out beautiful. When I picked up my car it was washed and detailed looked better than I could have ever imagined. I highly recommend George and his team best body shop experience ever.

George is rude, aggressive, and confrontational. Complete A hole. I would never recommend him to…read moreanyone. I didn't feel comfortable the whole time and left to get my vehicle fixed somewhere else. Read the other reviews, you'll see. He treats everyone with disrespect and I'm surprised he's still in business.

This place when I rent cars, they are welcoming and helpful. The counter person always treats me…read morewith respect and kindness. The cars are sometimes not washed. It is very easy to pickup and drop off your rental.

The Avis at the train station New Haven are total thieves. I spoke to this gentleman after I was…read morerushing for a meeting, and he put double insurances on the vehicle and told me that he would change the price of my weekly contract if he had to remove one of the insurances. please read your contracts. They are total dishonest business owners.