I might have met the most friendly and helpful rental car counter person ever. I forget his name,…read morebut he was welcoming to the counter (no emerald aisle here), went and got the car for me (a nice Cadillac XTS), pulled it up right outside the Latrobe airport entrance, and showed me how the gearshift works (not a euphemism). When I turned the car in at the Pittsburgh airport, I even commented to them how awesome this guy was at Latrobe. Great location! Keep it up man, you'll go far in this world.

Horrible customer service. My domestic partner, and I arrived after booking a rental car and…read morereading full details on their website. Immediately after picking up the car and looking at my receipt, I seen I was charged an additional $70 plus. I brought this to the managers attention asking why I was charged extra when I was given a rate on Booking.com he told me because he charged me extra for my domestic partner to be a driver although we own a house together, our license have the same address, and our names are on the insurance together. I told him on their website it clearly states, domestic partners or spouses. He said it can only free for a spouse he does not recognize domestic partners even though the corporation on their website clearly states otherwise.

Rented a Standard size car. Picking up the car was slightly lengthy for only 1 customer before me…read more Unsafe car rented from this location. Both rear tires bald worn below wear indicators. The positive the car was clean.

My daughter and I flew into Pittsburgh for a wedding. We stayed in downtown, but the wedding was an…read morehour away. Jake took us round-trip, showed up early for each pick up, kept in contact with us even when we had to change the pick up time. We even used him to get us to the airport when we left. Better than Uber and great service. Highly recommend.

From the owner: Get where you're going. Trips to major sporting events. Special events and to Pittsburgh…read moreInternational Airport. $1.65/mile. Airport trips subject to $10 free. For best possible quote. Please include pickup and dropoff locations. Cell number is required for invoice creation. To ensure availability. Please give at least a "24-hour notice" for reservations,To ensure availability and avoid schedule conflicts. Emergency situations are always considered. And possibility is explored. Depending on location, time, & circumstances. Please inquire for weekday "mon-fri" appointments are depending on time and location. Outside of service area are available on a case by case basis. And are charged additional depending on distance and time from local service area.

As I've become increasingly happy with the results of Steve's Auto. My water pump went out and it…read morewas fixed within 2 hours. The Receptionist's are very helpful and polite. I don't go anywhere else for my Car repairs.

I was very impressed. I made an appointment and kept it. I sat, petted the calm big black dog and…read moregot out my cell phone intending to play games. I was halfway through my first game when my name was announced. My inspection was finished! I'm not complaining it was about 20-30 minutes. But I thought it would take at least an hour or so like my last place. I'm very pleased. I will go back from now on.

We had an amazing night celebrating my folks 60th anniversary. Ron happened to be in town and did…read morethe actual driving. Super good guy. Took pics for us and with us. Did the escorting of my parents to the van. Could not have been easier to work with. Highly recommend!!!

Driver was late to arrive by about 15 minutes claiming he got lost on the way. The cooler and ice…read moreprovided was completely melted. Driver, Chaz, switched out with his brother half way through our time claiming he had an "emergency". We were not told if his brother worked for the company or not or even knew how to drive a large van. When his brother came to get us he said they had just switched so Chaz could drive a different group of people somewhere. The van also reeked of smoke when he came to pick us up from our location. Both Chaz and his brother seemed to have a hard time controlling the van which made it scary for all involved. All the owner offered us was a $200 credit to book with them again. The driver and the company have been incredibly unprofessional. I would stay away from them at all costs.