100 percent happy with my experience here! I bought a great car at a very good price nearly a year…read moreago. I was a little weary at first as it's only the 2nd car I have ever purchased and hadn't heard of the company before but they are a genuine and knowledgeable small business who have been running for 20 odd years (don't quote me) and their customer service is second to none. I would highly recommend them to anyone wanting to purchase a used car from an honest company.

We brought a car from economy cars and were very impressed with the standard and condition of all…read morethe vehicles, and the customer service was first class. The owner and employee were very helpful, very welcoming and informative about their vehicles. We brought our car at a very good price and traded our car in, and were very happy with the deal and service we recieved. We are going back to them to get my son a car, as we felt confident to buy from this company, knowing we would get good service and a good car. Just brought another spotless car from Economy cars for my son. Very pleased with the deal again! Economy cars have very economical prices for above average cars! Would definately go again to charles if we need another car in the future. Andy & Dawn

It's not too handy having a car in Brighton as the parking and traffic can be excruciating. Some…read moredays I wish they would ban private cars and just let the taxis take over. If you need to hire this place is in the centre of town and good value if you book well in advance. I have hired 3 times from this place and never had a problem, once we even got a Picasso for no extra cost.

Last summer I had to rent a car for a family holiday to France, and with Choices being 2 minutes…read moredown the road from me, they seemed the obvious choice. I went down to talk to them and was offered the hideous deal of a 1994 Vauxhall Corsa for 8 days at a cost of £380, plus I was required to find my own insurance and certificates for French driving. The eventual deal I got locally elsewhere was for a 2009 Ford Focus TDI at a cost of £320 with insurance and all documents included. Choice rent ageing vehicles that I'd be surprised to see last 7 miles, let alone 8 days. Definitely not impressed.

Choice is a great local alternative rental company to the big brands. We used them when we moved…read morerecently and despite leaving it to the last minute we still managed to rent a Luton van overnight for £90 (CDW , Insurance, VAT included) which we thought was a great price. The best part about it is that we easily got an instant quote online. Even though you can book online too we decided to call just to be sure and had a very lovely gentleman prepare our van and contract. No complaints at all.

I booked a mini van online on 29 April to be collected on 30th. I read through the small prints and…read morenoticed that the driver has to have the license for at least a year. Not being sure of what it means and whether I qualify for a rental, I decided to call Hertz at 11:45 on 29th April to clarify since I hold a British license which was issued less than a year ago. I spoke with a member of staff at Hertz reservation who referred me to another member in the branch. At 11:48 I spoke with a staff who called himself Boris. I explained to Boris that I have been driving for the last 12 years and I held an international license until august 2012. I have driven occasionally in the UK for the last six years and have had a car since 2011. Although my british license is less than a year old I have had other licenses before and asked to confirm if I could get a van. Boris confirmed that they should be fine with the license and I can come and collect the van tomorrow. On the 30th when I came to collect the car I was told that they cannot give me the van. The manager insisted that the terms and condition clearly states at least a year of UK driving experience and my previous licenses were irrelevant. I tried to point out that the way contracting works is the most recent clause of agreement takes precedence over former clauses that may contradict the recent agreement. Another way to look at it was the 1 year diving license was ambiguous in my circumstances and the clarification of the 1 year experience was provided by Hertz staff member on the phone. It is the definition that is more important than the term. The manager refused to help or/and issue a refund and sent me to call the head office. I call Hertz reservation at 0958 and spoke with them for 35 minutes while outside Hertz office. The senior customer relation manager spoke with the branch manager but did not offer anything different. He refused to connect me to a more senior manager and he declined to get them to call me at a convenient time for them. The only thing He could do was to issue a refund and that was the final word. I believe Hertz staff in charge of providing such clarification should be knowledgeable. Furthermore, an internal procedure should exist that aims to channel communication with the customer and ensures the staff at the branch offers what was agreed with the customer. I lost half a day in the process of finding out why I can't receive the car and a damage of £200 incurred because without the van I could not attend a collection point that was shopping down and had to shift or dispose my cargo.

We rented a car from this location through Expedia. They quoted $90 (dollars) for a one-day rental…read more At the location, the price jumped up to 145 pounds, which was still OK, because of taxes and whatever. But when we got the final bill, it was $333. For a ONE-DAY RENTAL! I contacted Avis in both the U.S. and UK. The U.S. folks responded that the charges were correct but offered no explanation for the vast increase. The UK folks didn't bother to respond. Recommend you try any other company than Avis, for obvious reasons.

Avis Car hire Brighton has a great location! They offer fast and reliable serviceread more