1. Enterprise Rent-A-Car

0

Galway, G

Cancel

Open app

Search

Enterprise Rent-A-Car

3.5 (11 reviews)
Closed • 8:00 am - 6:00 pm

Enterprise Rent-A-Car Photos

Recommended Reviews - Enterprise Rent-A-Car

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Mark D.
161
22
0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Budget Car Rental Galway

Budget Car Rental Galway

1.4(9 reviews)
3.3 km

I rented a car from the Budget Galway location with the plan to drive it to Derry…read more We had a relatively seamless drive until our daughter felt unwell and we pulled over in Donegal (in the middle of nowhere) so she could get some fresh air. Unfortunately, when we tried to start the car up again, it would not move and it appeared to be a gearbox issue. We called customer service, who promised us that we would receive help in 90 minutes; however, no one came. After two hours, we called customer service back again, and they said all casually, "Oh, didn't they tell you we're not coming out until tomorrow?" Bear in mind we were trapped in Donegal for hours , in the middle of nowhere and in the dead of night, with a crying, anxious child. The Budget emergency "service" knew this and did not care. When we rang again, the person on call put us through to roadside assistance, and the man confirmed that he had not heard a peep from anyone at Budget. If it were not for this man, Alan, in Dunfanaghy, the mechanic who would be inspecting the defective car, we would not have made it home to Derry. He found a taxi for us at 3am as they were not responding and we didn't arrive to our accommodations until 4am. As you can imagine, this has massively interfered with our plans for the trip. We were in the UK for my mother's funeral, and now we are not only out of over $1,000 but our plans have been completely derailed. Budget is refusing to give us any sort of refund until they receive the car back, which the extremely unhelpful man at the Galway location said "might be next week sometime Tuesday or Wednesday." He was incredibly dismissive and rude and had zero empathy for the situation. In light of the amount of money we paid for this defective car, we are entirely disgusted by the treatment by this company. I have driven manual cars for several decades and have never burned out a clutch. Clearly, this car was not inspected properly and had a clutch that was about to burn out and was delivered to us in this condition. Clutch issues are a known factor in manual rentals, so this is hardly rocket science. Not only is this an incredible safety issue, it is a total lack of respect for the customer. My advice to you would be to steer clear of Budget Galway, as they are completely incapable of doing their job. I also plan to let everyone I know steer clear of Budget Ireland. They are a dangerous, corrupt, and thieving operation.

Budget Ireland is a grift and should be avoided at all costs. Regardless of the terms of your…read morereservation, they will claim that the insurance is inadequate and strongly insist that you purchase a pricey collision waiver. This is a form of self-insurance for them, as it is kept by Budget Ireland and added to a pot only to be used if necessary. If you refuse the purchase of the waiver, you will need to make an excess deposit of 2-3,000 euro, which will be billed if the car is damaged. In my experience, the agent was very rude and pushy, talking fast and acting exasperated with my questions. There will not be a walk around inspection of the car. Upon returning the car, if you did not purchase the waiver, they will most likely find damage and blame it on you regardless of when the damage occurred. In my experience, they insisted that I remain inside while they inspected the car. At this point you will be forced to sign an incident report and they will tell you that the car will be repaired at a dealership and you will receive an invoice in the coming days. The car will be repaired at Flynn Bros Garage. Flynn Bros. is the owning and operating entity of Budget Ireland. They will charge an exorbitant fee for a minor repair and will not provide photo evidence of the repair. So, that's the rub. They deny any insurance plan except their waiver (their "sure thing"), and if you deny the waiver and opt for the damage deposit, they will use it as an opportunity to pay themselves to repair prior damage to the car at a heavily inflated rate. 910 euro for the scratch on the bumper. This may(?) not be illegal, but it is certainly unethical and amoral. Via the Times - " ...the owner of the Budget and Avis franchise in this country, made substantially more profit from selling insurance than from hiring out cars."

Photos
Budget Car Rental Galway
Budget Car Rental Galway
Budget Car Rental Galway

See all

Payless Car Rental Galway City

Payless Car Rental Galway City

2.2(5 reviews)
3.3 km

BEWARE they will allow you to give them money to rent a car in a country where you cannot drive a…read morerental car!! I prepaid for a rental car from rentalcars.com through Payless for Ireland, and while knowing full well that I was under the age of 25 (you can't rent from the majority of companies in Ireland under that age), didn't notify me of this restriction. Now, the company is refusing to refund me even though I never even saw the car keys; citing a clause in their terms and conditions.

I reserved a Payless rental car through American Express for a total estimated cost of $1097.79,…read moreincluding taxes with the intention of using my American Express card to pay for the rental and cover the insurance through the insurance available to me as a cardholder, underwritten by AMEX Assurance Company. At the time of pick-up, I declined the insurance offered by Payless (because I was already covered by the AMEX insurance), but was then told by the agent in the Eyre Square office that Payless no longer accepted American Express. This was quite a nasty surprise. Fortunately I did have another credit card to use, but was then charged for insurance, as well as a host of other fees for a total amount of $1773.60, almost $700 in excess of the price I had been quoted. Being in a foreign country without the resources and options to counter the unexpected changes, and to avoid problems with already paid for rooms in the south of Ireland, I reluctantly signed the rental agreement. Furthermore, the car had a battery issue and when I needed a jump to start the car, the roadside assistance provided by Payless never showed up, forcing me to wait close to 20 hours (overnight) before the roadside assistance representative, after numerous calls, finally told me to go ahead and use the nearby garage to jump the battery and that they would reimburse me for the cost of both the jump and the night I spent in Dingle due to lack of response from Roadside Assistance. It has been over a week, and the Roadside Assistance representative has yet to respond to the email with which I provided the expense receipts. So the roadside assistance they made me pay for did not work when needed. It appears that the Payless agent lied to me with regard to acceptability of payment with American Express, and also took advantage of me, adding charges far in excess of what I had been quoted. Really makes Payless look sleazy. I guess you get what you pay for. Do not use this office.

Photos
Payless Car Rental Galway City
Payless Car Rental Galway City - Car park

Car park

Payless Car Rental Galway City - "Ring of Kerry"

See all

"Ring of Kerry"

Enterprise Rent-A-Car - carrental - Updated October 2026

Loading...
Loading...
Loading...