This enterprise location is the best location I have dealt with. I travel for work and rent cars just about every week I have rented from all different enterprise locations and this one by far is the best. Sean and Stephanie The managers are so great they truly are caring about how you are as a person how your days going they call me if there's any issues so that it's resolved before I get there even though their hours are limited at their site they will work with you for early pick ups late drop offs. A lot of times they upgrade your car to a nicer car that they have. They get you in and out as quick as possible they have a convenient location you can park your personal vehicle in the lot for free. I absolutely recommend this site as they are amazing there!!!! read more

Enterprise Rent-A-Car - Upgraded to a new minivan thank you Enterprise - Car Rental Near Me - Eynon, Pennsylvania

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I have rented from a lot of different companies over the years. The EYNON branch of Enterprise is OUTSTANDING. Their customer service, professionalism, and the entire staff are bar none! I would never rent from anyone else. Sean, Megan and the entire staff thank you for always doing what ever it is to make my rental experience always Great!! Merry Christmas and Happy New Years to my friends. John DeAntonio read more

I've been using this Enterprise location for many years now and have not ONCE had anything but the very BEST customer service from Sean and his team! I've since moved an hour out of town and refuse to go anywhere else for my car rental needs, both business and otherwise. Vic too is amazing! Friendly, hospitable and knowledgeable not to mention always going 'the extra mile' for you!! I will never use another location or company. Thanks Sean and staff. read more

I have rented multiple vehicles from different companies in different states and have never been disrespected like this establishment did. For this place to make my wife and I feel like we did not need to rent an SUV if we own a vehicle already, plus we had to give them a reason why we needed to rent a vehicle form them. This really made us feel like we were scumbags and the we weren't good enough for them. Also, this company to make it really hard to use a visa debt card as a firm of payment. You have to go through a bunch of red tapes, even completing all that they require it seems that they still aren't satisfy. I guess if you do not have a major credit card you do not allowed to rent from this establishment. read more

-"We'll pick you up!" -No they won't -Want to reserve a car? - "We can't guarantee it will be available" -Call before the closing time of (!) noon on a saturday? -Kept on hold til 11:59 then, "sorry, we're closed!" - Snotty girl the only staff available, clearly getting maximum joy out of the minimal authority she possesses in this life. Ultimately it was cheaper to drive our own carS than rent the van which may or may not have been available, despite reservation. First experience with enterprise wasn't bad, second was all-around inexcusable and amazingly unprofessional. read more

In and out within 5 minutes and got a free upgrade because they didn't have the car I selected. A bonus, the guy didn't try to upsell me after I politely refused. read more

Once again, I have received excellent service and competence at the Eynon Enterprise location. They kept me well informed about timing of pickup! read more

Go somewhere else. When there is an issue with a car enterprise should take care of it - they own the car. The renter should not have to spend his day fixing their car. There was an issue with my car through no fault of my own. I gave them notice there was an issue, brought the car in, they said to come back tomorrow. Took it back still had no resolution for me and had no other car to swap it with. Now I've spent two hours waiting at a shop so they can repair the rental companies car. This is unacceptable. Rent from somewhere else- somewhere that not only values their customers but also their customers time. read more

Last year we booked a car though the Enterprise website (a one-way rental from Eynon to EWR) and we ordered a car seat for our child. On arrival, the rude agent (I believe it is the manager) told us they had no car seats and if we ordered one, we would have to drive to the AVP airport Enterprise location to pick one up. After a lengthy and heated argument where the manager told us "we should know they don't have car seats there" we gave up and used one of our old car seats and left it with the car in EWR at drop off. We lost a car seat but at least did not miss an international flight! The Eynon office must have seen a car seat was ordered when we booked the car and it should have been their responsibility to pick it up at another branch if they did not have one- not us! How is it acceptable to think that the customer would rent a car at one office and be expected to drive 30 minutes to another office to get a car seat? And we would be expected to have our child sit illegally and dangerously without car seat for this 30 minute trip on the highway? Plus the fact that we were on our way to the airport and didn't budget an hour detour to get a car seat! read more