My first trip to the UK and I was eager to try driving on the left side of the road. Who wouldn't finally want to get that opportunity to cross the center line and not get a ticket? Well maybe I'm just a bit more crazy then the other people from across the pond. I rent cars each week while on the road in the US and it's a no brainer to roll in and out. But this would be soooo different. Enterprise was the only rental company that had multiple rental locations off airport site. I was able to book the car choice, location for pickup and small details online. Received a call back the next day confirming the booking and asking if I would need an automatic. Since I didn't even think about driving a stick shift with the wrong hands. Yes please on the automatic. No problems picking the vehicle up in Wales and dropping it off in Manchester. Only snag....there is no night drop off or early drop off. The locations have specific hours compared to the airport locations. Check before you assume you can just drop off car whenever. You will need to rent over a weekend with no drop off on Sundays. Just remember a few things if you choose to rent while in the UK. Bring passport to rent car. Ask for automatic car. Get the insurance. You might need a SaT-Nav ( GPS ) Take a few moments to drive around in a parking lot or some slower traffic back roads. Then head out on the highway. Have fun! read more

Enterprise Rent-A-Car - Car Rental Near Me - Chester, CHW

Car not there when we arrived. Have to wait 90 minutes for them to get one. Day trip with family cancelled. Disappointing.

Great service, nice clean car arrived to meet me within 10 mins really helpful and kind staff. Drop off straight forward and given lift to pick my car up, even helped me take baby seat out. Thanks enterprise fab service, recommend. read more

Rubbish customer service. Ring them and their customer info says they will pick u up to get the car. When time arrived they say you got to make your way to them!!! And no apologies either! They put you under pressure to take unnecessary insurance by scaring you that you will be liable for 1000s of pounds and then don't even tell you what the break up costs for insurance are. When you return the car they forensically examine it as though you could have damaged it and are trying to hide it from them. Don't go to them unless you are desperate and don't mind the humiliation. YELP is also a Rubbish site - can't post a review unless you download their app first- WHAT NONSENSE. read more