Picking up the truck upon arrival was a breeze. On the second or third day, I ran into some mechanical issues, but Enterprise handled it quickly. They sent a tow truck to pick up the vehicle, and I had a new one within a couple of hours. The staff was extremely helpful, and the service overall was exceptional. read more

Very helpful staff and had zero wait and they had my car all ready to go.. this location has always been top notch when I fly in to see family read more

Reserved a vehicle, received a confirmation and lo and behold, the Enterprise team in Bismarck (Airport) canceled via "sorry ...we overbooked....I canceled your reservation for you. have a nice day, Nick Schulke Assistant Branch Rental Manager of Enterprise, Bismarck Airport " this happened twice in as many attempts. They will leave you high and dry. AVIS - next counter over, gladly came to the rescue. read more

We're going to have a few rentals coming up as I have been tasked on a project here in Bismarck that will last a few weeks at least. This week, my rental was from Enterprise. Big plus because they're tied to National, so I'm going to get my Emerald points for this rental. The gent who checked me out was polite and efficient, offering me a choice of vehicles. Even though it's February and there's snow here in North Dakota, I opted for the two wheel drive Nissan Altima over the four wheel drive SUV because the Nissan has remote start. Those extra few minutes of the car warming up make a huge difference and since all my driving will be in Bismarck, I don't need the extra traction control. Very nice car, less than 1000 miles on the odometer. Clean, ran fine (though four cylinders was not nearly enough power) and everything worked great. Returning the car was a breeze, just drop and go. I do recommend taking pictures of the car before you walk away, just in case someone later complains that you damaged it. Tip: Skip the baggage claim and go direct to the counter. Otherwise, you're going to have a wait! [Review 10538 overall, 305 of 2019.] read more

Enterprise Rent-A-Car - Enterprise at BIS airport - Car Rental Near Me - Bismarck, North Dakota

Best ever!!! I had a horrid experience going with hertz rental car refusing to give memy already paid for rental, I stepped next door to enterprise and they were my angels, great service, I was freaked out and felt stranded and the gentleman who helped me was even try to smooth things over for hertz, saying its a glitch in the new system, the guy was awesome, best ever, and he gave me a car that I personally have at home, so I felt very comfortable in the dodge charger provided at a moments notice, this company was a true blessing in my moment of need, in my home town in calif I always use this company, the other rental was booked thru Expedia, from now on ill book my own reservation from this site, I made sure to get a card on the way out, I want to focus on my grand children not be upset over a car rental when I go to North dakota, this gentleman made that happen, best customer service ever!!!! read more

Good experience last month and last week. Efficient and friendly staff. Andrew was helpful!

There are three car rental counters at the Bismarck airport. I had to travel there at short notice, so when I looked for a car, the other two companies had no availability for my dates. I came to learn that this was not a coincidence. The counter rep started trying to get extra money out of me from the first moments. I'd chosen one of the least expensive options because it was just a quick trip for a funeral. I needed basic transportation, not luxury. Would I like to upgrade? he asked. No, not if it costs anything extra. Oh. No more mention of that. Then we got on to the issue of insurance. I had pre-verified with my insurance provider that the coverage on my own car would transfer to the rental car when I got it, and that the credit card I was using to pay would cover the deductible. On to the hard sell, of what a NIGHTMARE it is to make a claim from those people, and Enterprise would NOT be helping me in the process that could be ugly for YEARS, and for peace of mind, wouldn't I really like to buy their insurance anyway? Only $22-something a day. So $66+ for coverage I already had. Attempts to instill fear continued, noted but unheeded. Finally he said, "I have the car for you." It was black paint, black interior, and the air conditioning didn't work. I was there for some quite hot days. Two stars instead of the minimum one because the car was actually available and it functioned as transportation. read more

Check in was a little longer than I am.used to (I usually rent from National and use the executive aisle) but the lady was friendly and helpful. Picked up a Nissan sentra for this trip. Nice midsized vehicle. read more

Tried to rent a car as ours broke down and needs repaired at the dealership. My wife is a store manager at a nationwide retail store and I work at a name brand equipment manufacturer in town. I've lived here for 7 years. They wouldn't rent to us because we did not have a ticket stub for a round trip flight with a return flight date. We fucking live here. We are not travelling. Some people's kids! Please quit eating the crayons. read more

The team at the Enterprise Rent-A-Car in the Bismarck airport are terrific. As we fly in and out of Bismarck several times a year, we are repeat customers. Dale Brown (assistant manager) is thorough, thoughtful and remembers us each trip. The cars are clean and price very competitive in the market (usually lowest cost!). Thanks, Dale and team! read more

We reserved a full-sized sedan on the Enterprise website weeks in advance of our arrival in Bismarck, which was on August 22nd 2018. When we arrived to collect the vehicle, we were told they (only) had a pick-up truck available. I informed the staff: a truck not only isn't what I reserved but it would not work for our needs. The employee stepped aside for a moment, upon his return he told me he secured a 'premium sedan' (Chevrolet Impala. Premium - their classification, not mine) for us as that car had just been returned. Crisis avoided!! The Impala was fabulous! I still wouldn't classify it as 'premium' but nevertheless it worked and worked well. Thanks to the counter staff for making sure we received an excellent vehicle! Also, returning the vehicle on August 27th was smooth. I didn't get his name but the agent who took possession of the Impala at return was professional and friendly. Cool guy! read more

I came to Bismarck on a company trip with 30+ people. We all came in at different times as we were staying an extended time, and I was 2nd to last. Many people over the spans of a week used our company credit card to rent cars, when my turn came I was told that wasn't possible. So now I'm stuck at the airport, in a new city, with no car. I call my boss and she asks to speak to the Counter Agent, Joe, over the phone where Joe then proceeds to YELL AT MY BOSS on the phone. She then needs to leave work to come assist me with Joe so I can get my car. She shows up, we go inside, and there's a sign up saying they'll be back in an hour. Totally cool, I'm already late to work. Joe literally walked past us to get outside and didn't stop to help us. An hour later when they came back I finally got my car after a lot of hassle. I was told by the manager "we don't do that". Well, you have done it 30x in the past week, so yes you do. He said the reservation wouldn't let him change it. I suggested he cancel it and create a new one, he said there were no cars available for that. Pretty sure that my one canceled reservation + my new reservation = the same number of cars. Not a math genius like these folks though. Ya know the next time I use enterprise? NEVER. read more

Waited 20 minutes at counter because nobody was there. Then was some issue that they couldn't rent to me because of a billing error on their end that had been fixed 2 months ago! So wasted an hour out of my day. These guys suck! read more