The Covid pandemic and resulting microprocessor chip/parts shortage crisis has left auto dealer…read morelots with incredibly low inventory to sell. This unfortunately created an opportunity that some businesses have used to inflate prices thousands of dollars above the Manufacturer Suggested Retail Price on the few vehicles that are available. Fortunately, for my friend living in Ohio, he found a new vehicle advertised online by Lavery Auto Sales located in the small city of Alliance. He never stepped foot in the dealership. Everything was handled over the phone by the dealer representative, Sarah. No dealership markup, no hassles. The new Chevrolet was delivered to his home. Happy customer!

Beware- something is not right here. I went in looking at a used Cadillac they had listed for sale…read more I am a single mature female. My life circumstances has required me to cut my life's expenses. I arrived at the dealership and I thought it was odd that they wanted to look at my trade first before I even looked at the vehicle I was there to see. The sales manager came out, introduced himself (wish I could remember his name) took my keys, went and inspected my vehicle, came back without a word and dropped my keys back on the salesman desk I was sitting at. The salesman provided me with a CarFax report and stated their service center had inspected and serviced the vehicle. The salesman then said he would pull the vehicle I was looking at up to the front of the building. I could see him going back and forth, just wandering, first saying he couldn't find the keys, then he comes over and said it was out of gas and he needed to go put gas in it. When he comes back , he's at the front counter, back turned, talking to someone at the front desk. I had an uncomfortable feeling. He finally returned and said, ok I have it pulled up out front. I get into the vehicles drivers seat. I turn the vehicle on. EVERY Dash-light and warning sign is on. Brake, transmission, sensors , abs, steering. I say , all the lights are on and they're staying on. The car, sputters, brakes soft, steering is difficult. We take the car for a test drive, get back to the dealership. I start testing the A/C Not working! We get out, he tells me, his service department will take care of the issues. He Is not interested in showing me the vehicle, doesn't open hood, backseat or show me any of the features. Opens up the back lift gate to show me it has weather tech mats . I look, every wheel is chewed up and cracked. He comments something to the effect that they gave me compensation towards my trade for the condition of the wheels or something to that nature. We walk back in and sit down back at the salesman's desk. He pulls out the appraisal of my car ( from the sales manager). Indicates that it's from the Kelly Blue Book values. My car is a BMW 7 years NEWER than the Cadillac I was looking at, 50.000.00 LESS miles in great condition (NO DASH or WARNING lights on. Their offer was $4500 more than their HOOPTY ! Keeping in mind they were saying it's based on Kelly Blue Book value. I have provided the same day Kelly Blue Book instant offer from the same day! $ 2575.00 higher . Basically robbery, of my car and double dipping . I went to a Cadillac dealership expecting an experience that would warrant a reputable dealership, I instead got the POT-LOT experience. I wouldn't buy a lawnmower here.

Texted Salesman over a few days. Stated I would come to see Saturday Feb 18 to see car. Was asked…read moreby salesman what time would be there so car would be cleaned on my arrival. Got there and the car was filthy, he said the car had to be taken off of lift so he could show me ?? Had to use I think it was a battery starter, to make sure it even started. After driving the car it was making noises and did not sound right. I then asked salesman had he driven it. He stated no. Then after explaining to him the noises the car was making he stated he had driven it around and did not hear noises ?? Glad we had a plan b after driving over an hour to get to dealer ship. Ended up going to Wally's dealership down the road and was able to get a vehicle with great service and communication even though I had never spoken with them previously. Save yourself the headache and go to Wally's first.

I was in search of a vehicle. And found one at this dealership with a great price! I was excited. I…read moream from out of state but was willing to make the journey to come pick up the vehicle. We have good/great credit and Jimmy was helping us. We allowed them to run our credit to see if we could get a better rate than what we already got approved for. They came back with double the rate we already got approved from. So I told them we would like to use our financing that we got approved from in our state because the rate was so much better. Jimmy then told me they would not do out of state financing. Doesn't make any sense to me because all banks are located out of state when it's being funded. The check automatically comes from another state. I called my bank and they said this is not normal and they have never heard of any dealership not accepting financing out of state. I was excited because I had found the vehicle I had been searching for for months and overall disappointed that we weren't able to complete the sale. I originally put a $1000 deposit on the vehicle to hold and they reimburse me because I would not go through their financing. His suggestion was to finance through them and then refinance in my state when we got our paperwork. That's a horrible suggestion. Why would I refinance when I've already got a good rate through another lender? Horrible interest rate for good to great credit that was mandatory for me to use in order for me to purchase the vehicle.

Great company to rent from. The delivery charge was half what the national companies quoted me.read more

This company is amazing. We called hoping for some help this coming week with a job that we didn't…read morethink they'd be able to help with on such short notice. They went above and beyond to make it work for us- and we are so grateful!

I have visited this Monroe Muffler location 5-6 times. Generally speaking, my appointments were…read morefor an oil change and free tire rotation. In all cases, I was entirely satisfied with their workmanship and the service at the front desk. During my time sitting in the waiting area, I have never seen an unsatisfied customer but that is not to mean to suggest that does not happen. In fact, if you look at automotive repair businesses on Yelp, they tend to be burdened with many negative reviews. Specifically, the front desk style at this Monroe Muffler location is refreshing. All my experience has been with Scott. After the work has been completed on my car, Scott has always gone over the work completed and any other repair items that might be recommended based on wear or mileage. I have never felt the typical "hard sell" that sometimes is used in automotive repair businesses but those items that reasonably require attention have been explained in a professional manner. Monroe often has sale items and bundles services where substantial savings are available. I have a 3 year old car with 61,000 miles that will soon need brakes, tires & etc. I am confident that the Alliance Monroe Muffler can provide these services at a competitive cost and that I can depend on their quality. To be fair, I have had to return twice after an oil change to get the correct tire pressure in all four tires. I have 225/45-18 tires that require 35 psi. There have been two times that all 4 tires were at 32 psi. My guess is 32 psi is common to many tire brands and sizes and was just an oversight by the service technician. In both cases, when I returned to the store, the technician came out immediately and put in the correct pressure. This in no way reflects on the otherwise excellent service that I have experienced here in the past 2 years.

DANGER! PLEASE READ!! I went to Tire Choice for a wiggle in my steering wheel. They told me I…read moreneeded a new intermediate steering shaft and it would cost me $770, which I paid and waited over a month for at that time. The mechanic mentioned he was waiting on AutoZone for the part, so I called to confirm and was told by autozone that they were indeed waiting on my part even though I couldn't order it as a layman. The wiggle was NOT fixed when this 'new' part was installed so I was promised a new clock spring to attempt to fix it. This took another month. After which it was STILL not fixed. This entire time I was repeatedly assured that my car was SAFE TO DRIVE. My wheel shook, but what did I know? It made me nervous to drive highway so I was topping a hill on a back road going about 45mph when my tire blew. The drive home was...interesting. Even with the donut on-my wheel wasn't shaking! I went to Tire Choice to tell them this and they sold me tires and sent me on my way. The next day, I was reversing and straightening out to leave a friend's house when my steering wheel KLUNKED and I lost the ability to control the tires. As my new mechanic put it, the part DISINTEGRATED while I was driving it!! My new mechanic informed me that the intermediate steering shaft for my car could ONLY be ordered through a dealership! He also fixed the wiggly wheel for $25, btw. Tire Choice is part of Monro Corporate and they are only covering the repairs by the new mechanic and they have taken a week to review the case (never once reaching out to me), and are telling me to it will be another week before the check is even MAILED! I am still in the hole for the $770 charge for the unnecessary parts they installed that caused TWO NEAR DEATH EXPERIENCES IN A ROW. This has been a massive strain on my finances and a drain on my mental health for what should have been a simple fix. I have also never received even a simple apology at any point. They do not seem to care about their customers' safety in the slightest. Thank you for taking the time to read this whole thing. It's been a nightmare.

I cannot explain how grateful I am for Affordable Auto Glass. I called and spoke with a lady, and…read moreshe explained everything I needed to do to get my vehicle in to have a full windshield taken out and a new one put in. I arrived at the business location and was greeted with a smile. The technician came out and spoke with me and explained everything to me. It was one of the best experiences I have ever had. The office was clean and cozy with a coffee bar and fresh hot coffee. My windshield was done and completed very quickly. I am very impressed. Thank you, Affordable Auto Glass, for great service.

Never heard from them. Not really good business practice. Just a thought for the future.read more

Do NOT let the 2001-looking website dissuade you from using this service. I almost did and would…read morehave woefully regretted it. This was by far the most friendly, thorough, and best priced of all the limo services I called in Akron. And I called most of them. And when I did call, I was walked through each step of the process, everything was priced up front (and he even told me the recommended tip range), and the quote was far and away better than every other service I contacted. Pat showed up a half hour early, was friendly and cordial, even all the way until 2am when he dropped us off after the bachelor party, in which he took us to three different places and waited nearby while we ate dinner and trotted around Cleveland. When they say their service sets them apart, they mean it. I will unquestionably use these guys again if I need a limo in the Akron/Canton/Cleveland area. Total five stars. Thanks for making our night run smoothly, guys!

I set up a limo for a concert at the Cleveland Agora for my teen daughter and her friends. Gary was…read moreawesome from start to finish. He made this experience a great one. Excellent customer service! Our driver, JD, was absolutely amazing!! He surprised my daughter when he arrived with "her limo", and continued to ensure that the girls had a wonderful experience. He was ready and waiting for our pick up, was so friendly, even offered the girls a jacket when it was colder than they anticipated when they got out. If you need a great limo and excellent service, I definitely recommend Moonlight Limo. Ask for JD, you'll be glad you did!

DELUXLIMO was fabulous! The company was easy to work with, 100% accommodating, and their fleet was…read moretop of the line luxury. You will not be disappointed if you book with this company.

From the owner: We are certainly not the cheapest limousine service, but we absolutely are the best. We know the…read moreold saying...you get what you pay for. That almost always holds true in life, and it consistently holds true in the transportation industry. Our upscale transportation service is intended for clients who refuse to settle for anything less than the very best. Every vehicle in our fleet offers the ultimate luxury experience. For ongoing engagements, we are happy to continue your journey where the road takes you next. We've accompanied musicians and comedians on tour and have handled cross-country transportation for celebrities. We're honored by the opportunity to serve you and make your next traveling experience the greatest you've ever had.