My husband had a stapedectomy surgery last week! Dr. Hatch was AMAZING!! He performed the surgery…read morewith extreme skill. He has minimal side effects from having surgery just a few days ago. South Valley ENT is a top notch facility with excellent doctors. Our daughter-in-law had a very positive experience with the allergy team. The support staff are extremely friendly and helpful!

Issues related to poor parathyroid function were brushed aside with medical records and recent…read moreblood and urine tests taken with PCP. It has been 2 weeks and the "ENT Specialist", Dr. Shahzad Amad, has not called on the required referral by Dr. Hunter. If one looks at Dr. Amad's ratings, it completes the picture. Extremely disappointed with wasted time, $75 monetary outlay with insurance and poor patient outcome. Unprofessional at best. IMO, avoid this place unless you have an urgent need or script from an ENT and can't procure elsewhere.

Dr. Allak did my septorhinoplasty (nose job) for my deviated septum last week and did an excellent…read morejob! He is very knowledgeable, personable and really cares about his patients. I highly recommend him! He's awesome!

From the owner: Doctors Meads, Hunter, Gilbert, Anderson, Allak and Cox work with a specialized team of…read moreaudiologists and nurses to help alleviate the discomfort associated with ear, nose and throat issues. Our physicians are currently accepting new patients at office locations in West Jordan, Murray, and Riverton, Utah. Our doctors have privileges and do surgery at the following facilities: Intermountain Medical Center, Riverton Hospital, Primary Children's Hospital, Jordan Valley Hospital, St. Mark's Hospital and Lone Peak Surgery Center. Patients from the area come to the office for simple sinus problems to complex head and neck surgery.

3 or 4 appointments in I realized that this was a complete waste of time and money. They charged…read moreexorbitant amounts and a bunch of charges are not itemized for what they were actually for. They had me see a speech therapist 3 times and told me I was okay. I am now still receiving bills 5 months later that I have no idea what they correlate to. I contacted their billing department and they were just as useless as the ENT office. They couldn't explain what the bills were for, they couldn't tell me how much I owed from start to finish, they couldn't tell me how much money total they had received from me. I would think these would be basic numbers for a billing department. They sent me over the same statements that are on the ENT portal(That contain very little information as to what you are actually being billed for). I regret going to this place and would not recommend.

First time at the Ear, Nose and Throat Center - Riverton office…read more Called and left a voice message on Saturday. They called Monday mid-morning to schedule an appointment and take my demographic information. They also sent a new registration form to my email so I could complete at home rather than in the office. Arrived to the office and was greeted by a worker who took my temperature and asked if I've had exposure to Covid in the last 2 weeks. Very nice lady and also shows me they are concerned about safety. Facility is clean and tidy. Overall nice experience in this office. I feel that they are pretty thorough and their specialists are very easy to work with.

We are very grateful for Dr. Dahl! He was absolutely wonderful to work with and my 3 year old loved…read morehim. He did an Adenoidectomy on her, the procedure was quick and her recovery has been great. She is breathing and sleeping so much better and we are so happy, thanks so much Dr. Dahl!

I have worked with 2 of the doctors at ENT center. I always have recieved good care. Wish they…read more would allow more time for the actual appointment because they always behind. I have had 2 uinsurances the whole time I have been going there and I don't problems any more. I have been going there for 60 years and all of my kids have been there too. Do learn how to get your labs off the web, or call every day until you bugg them enough they will get you off their back

..DR . Wilson did the surgery on my Thyroid, leaving such a…read moresmall scar that people said it actually was better than before surgery.....I was very impressed with the entire staff....My recovery was fast....

I called about a copay that didn't get accepted by my flex spending account, Angela was very…read morehelpful and quickly researched that that the insurance didn't require the copay and refunded my card immediately. I then asked her if my son could come and get his ears cleaned (since he can't hear), if she has an opening. She did have an opening and even helped my son when he arrived shortly after closing. It took a hour to clean his ears and they were so kind and professional about it. He can now hear again! I will recommend these folks to all of my friends!

I wanted to leave a review for the lab in West Jordan and recognize Natalie and Amy for their…read moreprofessionalism and excellent care. The blood draw was honestly the best I have ever had done. They were kind and efficient, making the entire experience comfortable and stress-free. I truly appreciated how professional and personable they both were. Natalie and Amy are wonderful employees, and they deserve recognition for the outstanding care they provide. I will not go to any other lab for my blood work!

The office was fine. Just a regular doctor visit. BEWARE OF BILLING!! They couldn't read my ID…read morenumber for insurance (on the picture THEY took) so they simply billed me instead of calling me to verify!! I could have been paying them for services covered by my insurance if I didn't scrutinize every bill.

Dr. Gull was amazing ! However his billing department is…read morehorrible! Nikki the medical Coder is terrible , she is aggressive when you try to explain anything ! I was billed for a follow up appointment. That should've have been billed from the prior year . My deductible was met ! But these greedy offices have to collect more money! It's a shady business! And let's talk about the Billing Manager ! Her staff has learned their aggressiveness from their so called manager ! I will not recommend ENT specialist to know one ! I will be contacting the BBB ! And let them know ! My Additional bill was nothing , but more less it's the principle! They are a horrible Business! Please read other reviews about there billing department ! I'm not the only one!

Amanda Dunn is awesome. She specializes in pediatric and adult ear nose and throat issues along…read morewith asthma and allergies issues. Very detailed in her explanations of issues with the ear and answers any questions you have without making you feel rushed. On a trip to Cuba, right after we landed, I started having trouble with my left ear. It was like when you are on a plane or when you drive up the mountain your ears plug up until the "pop" or you make them pop by yawning. I had that feeling for days. I just couldn't get my ear to pop. It was like there was water in it. After a few days I couldn't take it anymore so I had a Cuban Dr make a house call at the hotel. The Dr (through a translator) said I had wax in my ear and gave me some drops. The drops didn't help at all. As soon as I got home I saw Amanda and within seconds she pull out the wax and I felt instant relief. Why the Dr in Cuba didn't remove the wax, I don't know , but before any international travel, I always go see Amanda now for a check on my ears. I don't ever want to be that miserable again.

While my doctor was great, my overall experience was not good. They repeatedly cancelled my sleep…read morestudy just a few hours before the actual study. Trying to get ahold of their office is near impossible. You'll be on hold forever and eventually end up leaving a voicemail. This voicemail says something to the effect of not leaving multiple messages about the same issue, which I've learned to interpret as a red flag. i left a voicemail over two weeks ago and they've still not returned my call.

***If you really want to make yourself heard, contact your insurance provider and ask how you can…read morelodge a formal complaint.*** **Original Review** This place is very busy. Every time I have come in for an appointment, the waiting room has been packed. They seem to have far more patients than they can handle. Since I first called them for a consult in May, I have had to schedule three separate in office visits. The first was three weeks out, to meet with a doctor for a 15 minute meeting to get a home sleep study ordered. Then I had to wait three weeks for them to call to schedule a time and say in July for a time slot to pick up the home sleep study device, and have it explained to me. After completing the sleep study protocol, I dropped off the unit, and had to once again wait several more weeks to get the results reviewed with me. Finally, in late August I got my results, and was told that a prescription would be sent to a medical equipment provider, and the provider would call me in a few more weeks. Three weeks later, when I received no call, I tried contacting Granger to get the contact info for the supplier, and verify they got the Rx. I left a message and did not hear back. A week later, I tracked down the supplier, and they helpfully checked their records and confirmed there was no Rx on file for me. I called Granger on October 1 and left a VM with all my info and asked for a return call. Nothing. I called again October 8 and left a message, again with all my info. The VM said they would get back to me in 24 to 48 business hours. Nothing. I guess I'll create an account on their patient portal and start sending things in writing. I am scheduled for a follow up appointment in November to review the telemetry from the CPAP I should have gotten in September. If I don't get someone to call me back or answer the phone I am going to be asking for my records under HIPPA and finding a provider that answers their phone. If all this seems rant-y, well, yeah, I have an untreated sleep disorder. That tends to make one irritable. However, it doesn't mean forcing people to sign up for yet another online portal account or download yet another app is good patient care or customer service.