While my doctor was great, my overall experience was not good. They repeatedly cancelled my sleep study just a few hours before the actual study. Trying to get ahold of their office is near impossible. You'll be on hold forever and eventually end up leaving a voicemail. This voicemail says something to the effect of not leaving multiple messages about the same issue, which I've learned to interpret as a red flag. i left a voicemail over two weeks ago and they've still not returned my call. read more

***If you really want to make yourself heard, contact your insurance provider and ask how you can lodge a formal complaint.*** **Original Review** This place is very busy. Every time I have come in for an appointment, the waiting room has been packed. They seem to have far more patients than they can handle. Since I first called them for a consult in May, I have had to schedule three separate in office visits. The first was three weeks out, to meet with a doctor for a 15 minute meeting to get a home sleep study ordered. Then I had to wait three weeks for them to call to schedule a time and say in July for a time slot to pick up the home sleep study device, and have it explained to me. After completing the sleep study protocol, I dropped off the unit, and had to once again wait several more weeks to get the results reviewed with me. Finally, in late August I got my results, and was told that a prescription would be sent to a medical equipment provider, and the provider would call me in a few more weeks. Three weeks later, when I received no call, I tried contacting Granger to get the contact info for the supplier, and verify they got the Rx. I left a message and did not hear back. A week later, I tracked down the supplier, and they helpfully checked their records and confirmed there was no Rx on file for me. I called Granger on October 1 and left a VM with all my info and asked for a return call. Nothing. I called again October 8 and left a message, again with all my info. The VM said they would get back to me in 24 to 48 business hours. Nothing. I guess I'll create an account on their patient portal and start sending things in writing. I am scheduled for a follow up appointment in November to review the telemetry from the CPAP I should have gotten in September. If I don't get someone to call me back or answer the phone I am going to be asking for my records under HIPPA and finding a provider that answers their phone. If all this seems rant-y, well, yeah, I have an untreated sleep disorder. That tends to make one irritable. However, it doesn't mean forcing people to sign up for yet another online portal account or download yet another app is good patient care or customer service. read more

This office and their professionalism is a complete joke. The people at the front desk are of zero help other than saying sorry someone else is busy. If at all possible go elsewhere. I wish 0 stars were an option. read more

Worst communication ever! Don't bother looking for assistance. If they offer to get a manager, you may as well give up. I have never spoken to someone who works with people for a living that was so inhuman.​ read more

These people do not answer the phone. I've been put on hold 3 times already for a total of 35 minutes. Pick the phone up and help your patients. read more

If 0 stars were an option, that's what I'd pick. When trying to get ahold of this clinic, plan on a good 10-15 minute hold time before you even have the option to leave a voicemail. And the turn around time for leaving a message is a joke. When you call the MA line it's full of a lot of options to contact everybody else (pharmacy, insurance, etc) instead of them doing their job! Way to deter a patient and make them feel like a burden. I would NOT recommend this clinic to anyone in any hurry to be seen and get things taken care of, but if you have all the time in the world, have low expectations and want crappy service, go right on ahead. read more

I saw Dr. Chowdhary once in five years. His assistant Cassie Port and I never seemed to develop a rapport. She didn't seem to listen to my concerns and always had the same suggestion: Adjust my CPAP mask straps and check in in 3-6 months. It never worked. I tried a few different masks. After seeing another doctor, the real solution was easy--to change to the Airfit N30-a very common mask that my friends all use. Why she never suggested that one, I don't know. It was the first suggestion the new doctor came up with. I've switched doctors and am using the new mask. and am now sleeping fine. it seems that the past 5 years were a very frustrating waste of time. read more

I appreciate the office, staff, and doctors in this clinic. Dr. Jeans is attentive, thorough, and compassionate. I have so much confidence and respect for her. she is very busy, yet gives me the time I need. She never seems rushed or in a hurry. read more

I went to the Sleep & Lung clinic in Murray to see Dr. Katie Jeans. It's May 2024, and they STILL require everyone entering their facility to wear a mask. They never mentioned it when scheduling the appointment, nor in the paperwork, so it was a surprise when I got there. The practitioners are not flexible at all. Either wear a mask or they won't see you, period. Had I known any of this up front I never would have scheduled an appointment here. If masking is your mantra, then this place is for you. Otherwise, I suggest you look somewhere else. read more

Wow! These people are thorough, professional and friendly. I recently discovered through x-rays and breathing problems that I have a large bulla (air bubble) in my right lung. After an exam with my primary care physician--internist Kavita Willesen--and a CT scan, I was referred to this pulmonary clinic. Their next new patient appointment wasn't for two months, so they recommended I try to get in somewhere else sooner. After checking out another pulmonology office which had an even longer wait time and not as much experience, I contacted Granger several times over a week. They put me on a wait list then fit me in the next day because of a cancelled appointment. They sent me reminder emails about my appointment, and expected length of time and details for tests/procedures. The office building is east of TOSH/the former Cottonwood Hospital. The lung center is on the second floor, Suite 280. Parking and entering at the north side is closest. The receptionist Mika was great (I talked to her and the other receptionist Amy on the phone several times). I filled out the usual health history forms, privacy info, etc. and paid a co-pay. I had to wait a few minutes for my exam to begin. I think there are four pulmonologists working here. The waiting room has chairs for about 12 people. It was almost full on a Wednesday afternoon. They had a tv on with classic shows. Eileen, the medical assistant, took my vital stats then had me do two breathing tests (before and after an albuterol treatment). She took several X-rays. Nurse Peggy had me do an oxygen level test by walking up and down the hall. Then I met with Dr. Sunny Pandita. He asked me a few general questions about my symptoms, lifestyle, etc. He explained in detail the results of my CT scan and the breathing tests (he printed off copies of the scan and test results for me to have). He prescribed an inhaler for me to use twice daily the next three weeks before meeting with him again. He also ordered another breathing test and blood draws for allergies/asthma and congenital lung disease, which Eileen performed. Those results will probably takes 1-2 weeks. I am relieved to get comprehensive help for a chronic cough and recent breathing difficulties. I was at the clinic for 2 1/2 hours, which is a record long appointment for me. It was good that they wanted to get as much information about my problem and test as many as things as possible in one visit. I didn't feel rushed or ignored at all, which is so unusual. They told me what to expect for my next visit. And how long it should take. I feel optimistic that they are the right people for my health issues. read more

Dr. Lindsay Leither is exceptional! Answers your questions very thoroughly, spends a good amount of time with you, wants to know what you're thinking and feeling, and has great bedside manner. She is open-minded to wonderful COPD therapies. I am very grateful to be in her care! read more

WARNING!!! There should be an option for a giant, flashing DANGER sign! Patricia Nelson is the most unprofessional, unhelpful, uncaring person I have ever dealt with in the medical profession. She doesn't listen, mumbles insults, won't even speak to you if you allow her to bring her assistant in with the computer, she lies about what she tells you to your primary care physician, tried to tell me that there's no such thing as asthma because it can't be seen on an x-ray, refuses to look at records you bring in, recommends expensive and unnecessary tests and makes you repeat them until she gets the results she agrees with, etc. Sadly, because of insurance, I was referred to her (because she's the only pulmonologist in Salt Lake Valley with a bunch of openings), then had to go twice more. The doc that referred her said everyone they have ever sent had problems with her and today when I was there the receptionist said all of Patricia Nelson's afternoon appointments had cancelled. It is not possible to speak to a live person if you call this clinic. I have tried every configuration of their phone system. I will have to have surgery to repair what this loser did to me. Patricia Nelson should be investigated and lose her license. read more

My husband was referred here today by the Utah Ear Nose and Throat. Even though they are booked way out they squeezed him in as an emergency. Saw Dr Pandita, he ran several tests and was very thorough. Highly impressed. After 2 years maybe we finally have a correct diagnosis read more