After struggling with a chronic wet cough for five days, I went into Dr. Steerman with a bad sinus…read moreinfection. She not only gave me a good antibiotic and steroid but a cough syrup that would allow me to sleep at night. She has great medical office assistants and is very caring and thorough . I would recommend her to anyone.

If you want to get taken advantage of and over-charged, this is the place for you. I waited 45…read moreminutes for the doctor, it took her all of 3 minutes to look at me, and I was charged $1200. $600 just for the privilege of walking into the office and another $600 for the 3 minute exam which she charged as an endoscopy and wasn't. They charge exorbitant amounts just so the insurance company can tell them what the max amount allowed is so they can get the most they can. It's sad that we go to these people for help and they take advantage of us. I will never go back here. My issue wasn't even fixed. Going to a doctor that actually cares.

We had an excellent experience this afternoon with Dr. Shepard and his staff at Austin Ear, Nose &…read moreThroat Southwest in Oak Hill. We came in to have our hearing tested, and I had a question about a long-term problem with pressure in my left inner ear. We were impressed by the thorough way Dr. Shepard and Rachel, the wonderful (PhD) Audiologist, conducted our exams and explained our results. Everyone was professional, thorough and genuinely friendly. All of our questions answered (in depth) and we even had a couple of good laughs along the way, and I'll never have to worry about my inner ear again!. Every trip to the doctor's office should be so satisfying. We would definitely recommend Dr. Shepard and his team for anyone needing a really good, top notch ENT. Jonathan & Marsha Walker

He is wonderful! Knowlegable and caring, and a great listener. All the latest equipment and…read moretreatment. Helped me regain some hearing Does take a couple weeks to get an appt., but he is worth it.

I'm incredibly grateful for the care I've received from Dr. Briggs and my broader medical team…read morethroughout a complex journey. I've been his patient since June 2025, and he performed my surgery in August 2025, guiding me through a complex and evolving diagnosis that ultimately led me to continue care at MD Anderson. Even now, he remains an essential part of my care team--responsive, attentive, and always there when I need local support. Most recently, he quickly got me in for a severe nosebleed and resolved the issue right away. I'm incredibly grateful for his care and highly recommend him to anyone needing a trusted ENT.

The billing is shady at best! When I tried to speak with the billing department, they were very…read morecondascending and rude.

The first issue is I had to wait over an hour for Dr Lewis to see me. She never apologized for the…read morewait. Second issue is she wanted me to come back two separate times one for lab work review and a hearing test and one for a CT scan and review. Both would require separate billing of visits and out-of-pocket cost for me. I felt like I was being swindled into paying for two separate appointments. Also on a previous MRI she had missed a significant finding from the radiologist and when I pointed it out to her, she said oh that could be a cause of your sinus problems. Luckily, I am a nurse and knew enough to point it out, but the average person probably wouldn't and it's a pretty big thing to miss by a doctor in her specialty. I did not feel comfortable in the office and when I called in my complaint, the receptionist did not acknowledge that she would forward that information or apologize for my experience and quickly hung up the phone at the end of our conversation. I would not recommend this practice.

Absolutely amazing! This is the doctor you dream of having. She's knowledgeable with an excellent…read morebedside manner. She listens to you and acts accordingly. The office staff are personable, friendly and supportive. I have never had such a thorough medical assessment. They helped me identify several issues and for that, I shall be eternally grateful! Excellent care by her medical assistants and front office staff. If I could offer 10 stars, I would. I see that some have complained about having to wait. Proper care takes time. She's not a five-minutes-with-you-and-collect-the-copay kinda doctor. No one should be and we, as patients have gotten used to shoddy care and don't recognize the good stuff when we see it.

I am happy to say I recently gained a big improvement in my health since my in-office sinus surgery…read moreat Austin EENT. Dr Taylor Shepherd, whom I have been relying on for over twelve years, performed the surgery. The office staff and the PA all worked togther seamlessly to make sure I was well-cared for at all times. His staff listened to and worked with me regarding my concerns about the anaesthesia used. They were super available for any and all questions. The medical assistants conveyed the correct answers everytime. Dr Shephed told me what to expect in advance and he and his peeps delivered as promised. Everyone was kind and Dr Shepherd did his work in my sinus surgery with skill and care. The enviroment was relaxed enough that we could all continue talking pretty comfortably throughtout. Pain was minimal and the outcome is great! I can breathe more freely and the frequent aching and discomfort in my forehead and between my eyes is gone, its such a relief! Id like also to commend Austin EENT for being very proactive for their patients during covid, reaching out and keeping us informed of all the changes during that time. I observed them doing all safety protocols with care. I have benefitted greatly from Dr Shepherd's treatment. In the past, an ear tube increased my hearing ability significantly and eliminated repeated problems in my ears. I highly reccomend Austin EENT Eiger Rd for all your EENT needs. Sincerely , Connie Ferrell

I was referred to Dr. Dammert by my endocrinologist after being diagnosed with Primary…read moreHyperthyroidism, confirmed by the discovery of a large adenoma on one of my parathyroid glands as a result of a Spect CT. Surgery was recommended to remove the affected parathyroid gland. Dr. Dammert clearly explained the procedure, and his office quickly scheduled my surgery. Some issues arose right before my surgery, requiring a cardiologist clearance, that threatened to cancel the procedure, but his nurse, Flora, was very responsive and helpful and agreed not to cancel it if I could get cleared in time. She worked with my cardiologist's office to get the necessary clearance, and she kept me informed. While I was awaiting surgery on the day of the procedure, I heard Dr. Dammert and others in the prep area comforting and entertaining a scared young child across the way from me who was also awaiting surgery. Dr. Dammert talked to me just before I was rolled into surgery, answered some questions, and then talked to me afterwards to tell me the procedure went well and gave me the results. He assured me someone in his office would be available at all times to answer calls after I went home. This was especially reassuring since my surgery was on a Friday. He called to check on me the day after surgery. Everything went well, and I highly recommend this doctor. He is very competent, professional, and best of all, he truly cares about his patients. Every person in his office that I dealt with was responsive, caring, and informative.

Dr. Doshi is awesome. We were referred here for our oldest son experiencing dizziness (which turned…read moreout to be from dehydration) last year so when we needed to take our middle son to an ENT for failing the hearing test at his pediatrician's office, there was no question as to who we were bringing him to for care. We saw her in New Braunfels and then had to follow up in Seguin for a hearing test. He passed the test with flying colors as we knew he would. I recommend Dr. Hennessy and her team as well as Dr. Doshi for her awesome bedside manner.

From the owner: Located in Seguin, and New Braunfels, TX, Guadalupe ENT, PA was founded in 2005 by Dr. Jennifer G…read more Hennessee, who is Board Certified in Otolaryngology Head and Neck Surgery. At Guadalupe ENT, we specialize in the comprehensive medical and surgical treatment of Ear, Nose, and Throat disorders in pediatrics, and adults. The care provided by each practitioner at Guadalupe ENT is centered around the basis of family, with each patient being treated as an important member who deserves the utmost compassion, and quality of care. Dr. Hennessee, Dr. Doshi, Lisa Wright, PA, Sarah Wallace, AuD, and our talented office staff work individually with each patient to determine the most effective treatment that will help them feel their best and then deliver those treatments through the most advanced, minimally invasive procedures currently available. We invite you to learn more about our practice and how we can help you. Please feel free to explore our website, and schedule an appointment or consultation by telephone or through our website. We look forward to providing you and your family the best care possible.

This was our first visit (consult visit with this office). It's a very clean office. The staff…read morewas super friendly and helpful. I tend to be long winded at times and I wasn't rushed or cutoff, they listened and heard me while I spoke, which I appreciated. This visit was for my seven year old, so they ensured that all they found, I could see for myself and understood what it all meant. Answered our questions on-site and then gave us time to process the information. . Is that not what we all want in a provider! Again, only our first visit but it was amazing. So now, we have a procedure coming and we'll see how that goes, however, I'm not concerned. Dr. Tahari and hos team seem to have it together. Of note, be prepared to pay for your portion of the visit BEFORE you leave the office. I'm not a huge fan of this practice. I'm of the belief, if you have insurance, the billing should first be sent through the insurance and then send a bill to me for my portion once the insurance advises what my portion is. It is what it is I suppose.

All of the staff was polite and seemed like they are happy to work where they work. Very kind…read moredoctor and has a sense of humor too. My husband and I visited him together. He was very efficient at addressing both of our concerns individually as we were there for two totally different reasons. I really appreciated his time and attentiveness.

Great first visit to ENT Specialists from the free parking lot / plenty of spots and there's even…read moresome shaded areas under the trees if you're lucky enough to snag those spots. Staff is friendly and helpful - both on the phone and in person. They are clear with their instructions and try to be as helpful and informative as possible.

I appreciate that Dr. Fyfe tries to avoid surgery, if possible. But, if you do end up needing…read moresurgery, I recommend getting a second opinion before you move forward with surgery. Dr. Fyfe performed my surgery in March (balloon sinuplasty and "roto rooter" holes). The surgery required general anesthesia, and recovery from the "roto rooter" was long and painful. After recovery, I felt great for about 6 weeks. Then, in May I got a sinus infection and took antibiotics. In June I got another sinus infection, another follow up, and more antibiotics. In July...another sinus infection. After that, I sought another opinion, and found that there are more modern and effective procedures that do not require cutting holes (the "roto rooter") and do not require general anesthesia. I had another procedure done last week to fix my sinuses (the holes Dr. Fyfe made weren't draining properly) and it has been a much easier recovery so far. Only twilight sedation was needed, and it was done in-office instead of in a surgery center. I feel more confident now that my infected days are over, but I wish I would have gotten a second opinion before surgery with Dr. Fyfe so that I could have avoided the permanent and unnecessary holes in my sinuses.

I was already somewhat deaf when I suddenly lost hearing in one ear. I chose to see Dr. Nason…read morebecause of his outstanding Yelp reviews, and believe me, they're well-deserved. I was able to make an appointment on short notice. Dr. Nason was calming, caring, and considerate. He never talked down to me. Fortunately, the problem turned out to be only impacted wax. Meanwhile, however, he also had my hearing rested by an audiologist in his office, who was extremely helpful in suggesting ways to deal with my existing hearing loss. I'll see Dr. Nason for any future hearing issues and any other issues within the scope of his expertise. I recommend him and his whole office highly.

Update: Dr Nason personally called me after I left this review and let me know who I should contact…read moreto help my father. .... I am so upset with this office. My father was in the hospital and they referred me to Dr Nason. This doctor's name was written on his discharge paperwork. I filed out the appointment form online with all the information, including his diagnosis/hospital info/and that the hospital wrote a referral. Someone called me a few days later and set him up an appointment for 3 1/2 weeks later. 24 hours before the appointment, they called to say this doctor won't see him for his diagnosis. My father has been suffering for over 3 weeks waiting to see this specialist. They refused to take any accountability for the situation or admit they put his health in danger. The office manager told me this is not their fault and blamed the ER. Then she blamed the call center schedulers. Completely unprofessional to shift the blame to your employees and then tell you it's not her problem.

Dr Eskew is a jewel, an old Austinite with style and grace. Employees were also kind and attentive.read more

Absolutely awful! Waited over and hour and never saw the doctor was told I was going to have to…read morewait longer. Total BS.