I placed two orders at the same day. With my first order, I purchased the Sommer arrangement, which based on the website description and photo is full of very bright, vibrant flowers and the overall arrangement has a big wow factor. Based on the photo sent to me from the recipient, what arrived was an arrangement with totally different flowers and colours, which quite frankly looked dowdy and boring. I was very disappointed, so I sent an email querying whether there might have been a mix up with the delivery. I received no response. My second order was for a bunch of native flowers. I was told from this recipient that what they received contained no natives whatsoever. Very disappointed, as for both these gifts, I was after something specific and something very different was provided for both orders. Also disappointing that my email query was ignored. read more