I've been a patient with Dr. Amir Khan (Pulmonology) and David Mason (Thoracic Surgeon) since 2012…read more I initially began seeing Dr. Khan in an effort to manage my Tracheal Stenosis. Over time, my respiratory health continued to de line and he referred me to a Thoracic Surgeon for further treatment. Over the past few years, I have had several Broncoscopes with balloon dilation. This year, I was forced to make the hard decision to install a permanent tracheostomy. My trach has increased my quality of life ten-fold. I am able to truly live again and not be tied down at home on continuous oxygen therapy. As a matter of fact, on January 12, 2020 my family and I will board the Carnival Freedom for a seven day Caribbean Cruise to the Bahamas. I have recieved 9 years of continued and excellent care from Dr. Khan and the staff at Pulmonics Plus. #myStoryContinues #trachLife #trachPride

We have never seen the doctor in over two years. The office staff is normally not helpful. It has…read moretaken as long as two weeks to get a return call concerning medication.

The MA or nurse that brought me back. Was very rude and had no patience. I'm an amputee and was…read morethere for a broken shoulder. I was moving slow. She yelled my name twice and proceeded to be rude and didn't listen to a word I said. I had to correct her at least five times about what was wrong and and the location of my pain. I never saw a doctor, I hope he doesn't submit a bill. I will keep an eye on my EOBs. A nurse came in and said my right shoulder was broken. I can promise you I will drive to Waxahachie or Dallas next Time.

I wish I could have given this hospital a ZERO star rating. They DON'T deserve one star! I came…read moreinto the emergency room with no other walkin people inside and no people in the lobby. The woman at the front desk was very rude and uncaring. She ask me my name so I handed her my ID and insurance card. She would not even look me in the eye and refused to even look at my id and kept repeating the word-- name. I kept saying my name is on the id it's a difficult last name to spell. After a few minutes of this my son told her my name. She then checked me in and said wait in the lobby. After sitting there for some time they called me in the room to check my blood pressure. Then I sat back out in the lobby. Then two more walk ins came in. She looked at THEIR IDs. I was so confused. Why did she refuse to look at my id when I came in but did look at the other peoples id who came in after me? Then one at a time the other walk ins were called to the back to see the doctor BEFORE me. I finally got very upset and ask why the other walk ins were called back before me. This girl runs out and says I'm sorry it's ok and she brought me back into that room and took my blood pressure a second time but left me in that room alone with the blood pressure thing on my arm for a VERY long time. I finally got up and ripped it off my arm and she came running back and saying wait wait and I said I'm not waiting no more open this door and let me out. I left after telling the woman at the front desk how rude I felt she was. Now I actually get a bill in the mail??? For what? Your facility did NOTHING for me! I drove to the hospital in Ennis to get treated. Your facility in a word-- Unprofessional. Unkind and uncaring staff. TERRIBLE. NOW THEY ARE ACTUALLY TRYING TO BILL ME! SCAM! I GOT A LETTER IN THE MAIL SAYING THEY INVESTIGATED THIS INCIDENT AND WILL RETRAIN THE INDIVIDUALS INVOLVED IN MY INCIDENT AT THEIR HOSPITAL... WHY ARE THEY NOT GETTING FIRED?????

The dentist was good however the Endodontist they have come in for root canals cannot keep his…read moreappointments. I have been scheduled and rescheduled three times for a root canal. Constant reschedule because it interferes with his schedule. Well so does a tooth that is causing pain for two months due to him rescheduling. He only visits once a month to this location. How hard is it to make a commitment.

I cant begin to Describe how amazing my experience was, I'm a complete hot mess when it comes to…read moreanything medical my anxiety was so high, I had to get my tooth extracted and the doctor there was absolutely wonderful he got me in and got me out so fast!!! So thankful I found this place!!

Super fast check in, the staff is super friendly. In fact, the manager (guy with a beard) was so…read moreabsolutely hysterical, he had us laughing so hard. Staff took care of us, cash price was reasonable, got us meds super fast and will definitely come here next time we need urgent care.

I have a toddler, and suffice to say we have been here plenty of times. You can make a reservation…read moreonline, or just drop in. I've never had to wait more than 30 minutes to be seen. The staff here know their jobs, and don't waste your time. I really appreciate their efficiency and kindness.

My experiences with the Blair Family Medicine office has been HORRIBLE…read more I called to let the doctor's office know that I changed my Primary Care Provider. It was 4:45 and they did not answer. But the recording said that they were open until 5:00. The voice mail was FULL. That is not a shock to me. It is just another example of POOR customer service. This doctor's office is about a mile from my home. But it has been 12 weeks since I first contacted the office. YET I never saw the doctor. That sad tale began in early April and it is now early July. Initially, I was pointed to a long form to fill out online. I filled it out. But there were troubles getting to the office digitally. Finally, it arrived but I heard nothing. I called back and was told it was on the desk of the doctor. Then weeks later I was called for 2 appointments. At the first one, the nurse took some tests. I was set for an appointment with the doctor 2 weeks later. ALL I wanted was a basic annual physical exam. But then I dropped the ball. I overslept. That was 10 weeks after the initial contact. I called them and they said they will call me when they have an opening. The Priva Medical Group service that they use emailed, texted and called me to reset the appointment one week later. So I called and they said they will call me. But it has been more than 2 weeks without a call. That is when I ran out of patience. I sought and found a Primary Care Provider that will take my insurance. Thankfully I have been very healthy all my life. I just want to get tested to make sure all the things they could test were in good order. It seems prudent to get an annual physical to consistently monitor all health factors. Then changes can be noticed over the course of many years. If I was an elderly person with chronic health challenges or a parent with a child that had health challenges I would not want to battle the sloppy systems around this doctor. I wonder how long has that voice mailbox been full? How often has it been full? How many others like me wanted to leave a message this year but could not? Is there any person it that office that cares about maintaining a high standard of professional communications with the patients? I dislike leaving such a review. But I want to warn others. I wish I would have paid more attention to reviews before starting down this path. Note that I am not the first one to give a poor review for this office. Search online for a various places others have left reviews and comments. When a doctor's office gets several one-star reviews then that is a serious red flag. I ignored those ratings and hoped for the best because the office is so close. It seems that what could improve these matters is for the office to not take new patients until things are greatly improved, add another doctor to the team, and bring in outside experts to streamline the processes. On reflection, I wonder how many other people have been very disappointed with the customer service over the years but did not bother to leave a poor review. For all that I know Dr. Blair might be a wonderful professional. But the systems around him are dysfunctional. Note that when I found my replacement Primary Care Provider that is many more miles away, I was given the option for an initial appointment in 6 or 7 days. Considering how much money goes to health insurance, that would seem to be a suitable expectation.

This practice has grown way to quickly, when I was a patient I could never get an appointment the…read moresame day, or even the next day. When I was taking my infant daughter to him, when she had a fever or I had a major concern I could never get her in to be seen right away. I had to take her to the ER or Emergency care clinic just to be seen! I had to change her to a different doctor who we now love and if she is sick or we have a problem we can talk or be seen the same day! Dr. Blair then had his patients do a SmartBeat testing, he told us it would be completely free to his patients. Then we started receiving lab fees for $1000 or more. After talking to the doctor he said to disregard the bills they were taking care of it. Now, 1 1/2 later we are getting collection notices! There are so many other good doctors in Ennis or Waxahachie. Please do your research on these doctors before you see them. Please learn from me and the lessons I have learned from trying to go see a doctor that I thought was a good one!

Very nice and respectful of your time. I have been in here twice now. Once for my son and now for…read moremyself. Both experiences were very delightful.

If you have a true serious emergency, then Altus is good. But if you just have a cold or mild…read morewhatever, go somewhere else. The fees to be seen here are comparable to going to a real hospital ER. As in, lots of money. Altus is not an Emergency Clinic. It should only be searchable with hospitals.

I had come in late during after hours and had the last appointment of the day. It seemed that the…read moreDoctor had got caught up dealing with another patient and since it was getting later Nurse Practitioner Laura Driggers was who I had the pleasure of meeting with for my medical needs.. and to make it as short and sweet as possible, this woman is a complete angel. Never have I received more caring service at any other medical center. Baylor in Midlothian is definitely my go-to Medical Family Center.

The care is great from the providers, nurses. The issue is the autocracy in making an appt and…read morethe incorrect information on the portal. I had an appt for my 86 yo father on a Friday they listed as type of appt "hospital follow up" but he followed up after with the specialist that completed that. Then the app sends me daily messages to make a WellCare follow up. I ended up having to cancel the follow up appt I had for a month to turn around and change to WellCare appt for Medicare. Thing are way more complicated. I don't ask for hospital f/u appt they typed that in there. Taking off work for nothing Friday. So impersonal and God forbid you ask to speak to a person at the location, because who answers the phone is not at the location. It's so complicated to just see the doctor

Everyone here at Total Point in Ennis is so friendly and accommodating! These people have the best…read moreattitudes. From the front desk to the nurse and doctor. They are very fast and efficient but listen and do not make you feel rushed. You ladies keep up the great work & friendliness. Y'all rock!

They are great. Highly recommend going here. They will take great care of you. Staff is very kind.read more