Very nice and respectful of your time. I have been in here twice now. Once for my son and now for…read moremyself. Both experiences were very delightful.

If you have a true serious emergency, then Altus is good. But if you just have a cold or mild…read morewhatever, go somewhere else. The fees to be seen here are comparable to going to a real hospital ER. As in, lots of money. Altus is not an Emergency Clinic. It should only be searchable with hospitals.

My husband has been treated like crap and disrespected. We had one of the more rude and…read moredisrespectful nurse I have ever seen. He didn't ask for what is wrong with him. He served in the military and has serve back problems, the did a back surgery to help and that has only had thing so much worse. He done nothing but go to doctors who do and say the same thing that nothing is wrong and sent him to a pain management than is also treating him like crap. He wants someone to see him and listen and really figure out what is wrong and fix it. But all he gets is normal and sent on his way. He was told if his pain got worse to go to the er where they can help but no they are just as bad and do nothing but treat him like crap and like a junkie. They need to feel what he feels and go thus what he is going thru and be treated the way he has been and then you can be that way. This is the what I watch him go thus on a daily basis what he has to deal with cause no one will he. I really don't understand when they stopped caring and I mean stopped really caring about people and helping people. We have had to go to the er so much more than he has ever wanted and if they would just help him and fix this I wouldn't have to watch those nurses and doctors be this shitty.

Beautiful new hospital. We unfortunately ended up in the ER but from the front desk to the back…read morestaff, everyone was so helpful that made a bad situation easier. The ER rooms were nicely sized so we were able to wait with my mom when she was Ill. The nurses were so sweet to her and quick to respond to her needs. The Doctor did a great job explaining her issues to her and preparing us to go home. Very thankful for the help and caring!

We have never seen the doctor in over two years. The office staff is normally not helpful. It has…read moretaken as long as two weeks to get a return call concerning medication.

If I could give this place 0 stars I would. Run run fast away from this place they are a joke…read more You walk in the door and you have to talk to a computer screen even though there are ladies behind the glass. once you get to a room you talk to a lady and she charts medical info ect. she doesn't act very confident in her ability to chart cause she would ask the same question multi times. Then when she is done she will set up another computer screen for a televisit with a what I guess is a Dr dont know couldnt understand her with her very heavy accent. She had her camera ajusted so you could only see from her nose up and trying to understand her was ridiculous. I should have gotten up and walked out. My appt was on July 30 2026 they charged my insurance on 7/29/2026 $200 for paperwork then 7/30 $670 I have not been back since but they are still charging my insurance on 8/14 $200 I have not been seen or had a video visit but they charged them. My insurance has asked for a refund.

The care is great from the providers, nurses. The issue is the autocracy in making an appt and…read morethe incorrect information on the portal. I had an appt for my 86 yo father on a Friday they listed as type of appt "hospital follow up" but he followed up after with the specialist that completed that. Then the app sends me daily messages to make a WellCare follow up. I ended up having to cancel the follow up appt I had for a month to turn around and change to WellCare appt for Medicare. Thing are way more complicated. I don't ask for hospital f/u appt they typed that in there. Taking off work for nothing Friday. So impersonal and God forbid you ask to speak to a person at the location, because who answers the phone is not at the location. It's so complicated to just see the doctor

They are terribly unorganized. They kept sending me bills for no show appointments, even though I…read morewent. Turns out, they had TWO accounts for me. Of course I refused to pay, as I went. But they never removed the charges...even though they fully admitted it was their mistake. Sent my "late bills" in to a collection agency. Not only that, good luck getting to see the same dr more than once. I could go on, but I won't. It's to much. I'll end it with how rude they are. Customer service is terrible.

Super fast check in, the staff is super friendly. In fact, the manager (guy with a beard) was so…read moreabsolutely hysterical, he had us laughing so hard. Staff took care of us, cash price was reasonable, got us meds super fast and will definitely come here next time we need urgent care.

I have a toddler, and suffice to say we have been here plenty of times. You can make a reservation…read moreonline, or just drop in. I've never had to wait more than 30 minutes to be seen. The staff here know their jobs, and don't waste your time. I really appreciate their efficiency and kindness.

Extremely skilled doctor: I've come to him for several years with unusual cases and he is great at…read morediagnosing the issue. If the issue isn't in his domain he has a solid network of specialist doctors to refer you to. Be advised: The doc comes to conclusion very quickly. Usually accurately, but be sure to give him all relevant information clearly so he can quickly come to the correct conclusion. Facility: The facility is very well kept, clean, and comfortable. Wait time: A Typical variation on wait time for General Practitioners. So expect 5 - 45 minutes after appointment time.

First time seeing dr Felty me and wife had flu The doctor…read morewas very good and took his time and Got us better highly recommend Dr felty

If you are looking for a trustworthy chiropractor with the skills "to correct your physical…read moreproblems -- then look no further than Dr. Collins". I highly recommend Dr. Collins and his team of professionals; namely, Talon, Lauren, Kyle, Sisera, James and a few others. These folks "know what they are doing". If you are tired of being in pain and basically suffering daily (like I was) I'd be willing to bet Dr. Collins has a therapy program that will be tailored specifically for you. I am more functional due to the therapy I have received from these awesome professionals‼ It is the difference of being miserable or feeling better by choosing Midlothian Medical Center. What are you waiting for?

Everything always goes great at Midlothian Medical Center. I'm going there often right now for a…read moreneck injury. They're very respectful of my time and I'm in and out as fast as possible. However the treatments are thorough and complete. After talking to these people for so long, I have full confidence they absolutely know what they're doing, better than any other similar office I've ever been to through the years. And these are the nicest most fun people! Amazingly, I always look forward to seeing them and visiting with them. These are high achievers: true professionals with high goals and they will go out of their way to take the best care of you. Don't hesitate. Call them today and go see them. They will help you and you'll be very glad you called.