I must say that at my last scheduled procedure I had to leave due to a prolonged wait. I could…read morenot wait very long for a care for a 92 year old parent who is bedridden and a 31 year old son who is autistic. I have experienced scheduling mishaps, upsets due to lack of anesthesia, lack of prior authorization from my insurance so on and so forth. Dr J. Gwalani is exceedingly educated, trained, skilled and in touch with the most current and future pain management technology. He has very professional employees and a state of the art facility. Even with the negative aspects involved the positive aspects are more outstanding. If referred to Dr, J. Gwalani one should schedule and appointment to receive the best pain management available. If I wasn't in my current position I would not hesitate to tolerate the waiting time. Good luck in your pain management journey and take care.

The staff is amazing, they are professional, they keep you informed, friendly, prompt, and probably…read moreone of the best when it comes to the high levels of care. I have been a patient for 2 years gettin my back and knee injections.

I would Highly recommend selecting Dr. Kimberly Phan as a primary treating physician in a workers…read morecomp injury. Doctor Phan was great to work with in all aspects of care for my spinal injury. She was very responsive and helpful with questions I had about the workers comp process and the treatment of my injury. She worked with me to get the care I needed and from the providers I wanted or from providers that were convenient for me where I lived. She also was great at getting me equipment and supplies for physical therapy through workers comp so that my recovery could progress. She was also very attentive to my needs in regards to light duty or modified duty and listened to how I felt about my capabilities and when I felt like I could return to full duty.

I was so excited to meet this doctor and even more thrilled once my husband and I had met her. We…read morefinally felt relief that she PROMISED! To help me , I cried to her and let my guard down after being abused badly by an orthopedic, I felt stupid for trusting her. Her office staff are rude, belittling, degrading and don't care if you are scared of worsening pain, or having your jaw lock for extended hours. I'm an epileptic and was very worried I would have a seizure due to increased pain and significantly reduced sleep. After the first consult Dr Phan mentioned she would expedite my steroid shots into my dislocated jaw. I've been dislocated for five months. She was the 13th dr I saw from February-may. Her scheduler "Carmen " is a rude immature miserable lady that doesn't want to do her job , makes mistakes that costs you longer to see the dr, and if you want to talk on one on with the doctor she will flat out tell you no " the doctor doesn't want to speak to you . After getting upset demanding I get the Dr on the phone , Dr phan called to tell me " sorry I'm not the dr to help you . Now in one hand I greatly appreciated if this were true because if this was something that worried her and this was out of her Realm , why did she wait three weeks to tell me?? . She built up how much she could help me , but as soon as I called to inform her how rude her scheduler was I never got a sorry , in fact was just told I can't help you and sorry I have no referral for you " go to your primary "... there are no words but anger, and disgust with this office. This is not how you treat chronic pain patients. I'm going to the medical board with this one. Why be on the books for injections , have your husband request the time off ( per Dr Phan) to be told " go elsewhere ". Be very aware. Very disappointed

I went in to get a DOT physical, and everything was going good until the dr came in and I didn't…read morehave a copy of my cpap sleep report. He was incredibly rude at that point, and he was beyond unprofessional, to the point where his own staff had restrain him, tell him to calm down, and walk away. I had heard he was quick and easy, in and out in 20 minutes, but after this I will never go back. If he would have mentioned needing to bring in any documentation, I could have been prepared. Normally, I use Kaiser and they have all of my info on hand. Unfortunately for me, procrastination left with needing to get a DOT exam by the next day.

Very quick and honest physical exam for my employer. The price was right and the front desk was…read morehelpful. The doctor knew what he was doing.

This place is a joke. My Fiance 6 weeks ago had a "phone" appt. They basically told her that they…read morewere unable to help her. Then they called back and set up a "in person visit" so she gets there and the dr. Has no clue of my fiance issues ( did not review the chart I guess) so after the dr. Reviews it she tells my fiance that they cannot help her there. (Just like they told her six weeks ago) but they can "refer her" to someone else. ( this is a workers comp claim) workers comp has to approve and authorize everything. Can't "just go somewhere else" Obviously all this place did is soak worker's comp for 2 visits knowing there was nothing they could do for her. What a waist of time and money.

Im a new patient here and this place is worse than my last one i have been waiting for an updated…read morework note that they tell me they will send and in reality they never do!!!! I HAVENT WORKED IN 3 WEEKS!!!!!! I HAVE BILLS TO PAY I JUST WANT TO GET BACK TO WORK!!!!! This is absolutely RIDICULOUS.

4 months later and my knee is great. I consistently check in and go see the doctor like monthly…read more The guy knows his area of work. I couldn't have asked for a better surgeon. It's remarkable how amazing the scar looks now. Healing very well and I feel great. I do physical therapy and that's essential and following up with Dr. Stidham is great. Highly recommend!

In march 2025, my right knee was swollen, but it was not hurting when I walked. I still do exercise…read more, hiking every week,and play badminton, traveling. The MRI show that I had fluid buildup, so my primary doctor referred me to see him . He diagnosed my sickness in a few minutes , and didn't show me the images and explain the procedure as arthroscopy. Instead of just drained the fluid. He sent me to knee arthroscopy right away. However, after one month, my knee still hurts and I barely to stand up or walk . At my follow up, he was so careless to look at my incision , or helped me to get up and get down from very high exam chair. I almost fell off the chair. He also talked very rude about my age, he said I couldn't get back to walk normally because I am old ( I was 65 in year 2025). It took long time to heal. He didn't send me to physical therapy after the surgery . Now exactly one year from his surgery. I am handicapped , my knee keeps hurting and I can't walk without a cane. I have new orthopedic at Sutter Hospital in San Jose. He gave me cortisone injection, and said the last step if my symptom isn't getting better. I need to have knee replacement. But, I just had cortisone injection a week ago. My knee is not hurting badly as before. My new doctor also ordered for me a knee brace. I hope my knee will be recovered soon My suggestion if you have knee problems, avoid to see doctor Kale Stidham if you don't want to be a crippled.

This place is amazing! I've been going here since my ACL reconstruction and meniscus repair, and I…read morealways have a good experience. Thanks to all the friendly frontdesk team (esp. Jui), the PT aides (Fran, Karina, Charles, Arnav) and therapists. Shout out to my PT, Meghana who has been awesome from the beginning. She is very attentive, professional and provides quality care.

If I could give this place 0 stars I would the worse customer service they call me to confirm my…read moreappointment and never provided the address. I was running late because of the traffic they even called me so I did let them know. Once I got there they refuse to see me! Awful could have said that over the phone I would turn around and go back home!! Better communication! The front desk girl super rude (Latina). Everyone was just standing there and they couldn't see me! Bc I was 10 mins late!!!!

I am writing to express my outrage and deep frustration regarding the treatment I received from Dr…read more Wong's front office. I have a confirmed wrist fracture and urgently need an appointment with a valid referral from my PCP. When I called, Fendi, the receptionist, asked numerous routine questions--my date of birth, where I had my X-ray done, and other basic information. I answered every single question thoroughly and respectfully. Yet after all of that, she flatly refused to schedule me, without providing any legitimate reason. What is absolutely unacceptable is that she completely ignored my request to speak directly with Dr. Wong. Instead, she repeatedly told me to find another doctor because she "didn't like me." That statement is beyond unprofessional--it is outrageous. Since when does a receptionist get to deny a patient medical care based on personal feelings? On what authority does she make medical decisions on behalf of the doctor and override a legitimate referral? I am not calling for a casual consultation--I have a fracture. This is a serious medical issue that requires timely treatment. Because of her refusal, I had to contact my PCP's office again, only to be told that it will take another 1-2 weeks for insurance to approve a different specialist. That means unnecessary pain, delayed treatment, and potential complications--all because one front desk employee decided to let personal bias interfere with patient care. Fendi, if you are reading this, I sincerely hope you reflect on the consequences of your actions. Patients seeking treatment are often in pain and distress. To deny care without justification is not only disrespectful, it is irresponsible. Dr. Wong, I strongly urge you to address this issue immediately. There appears to be no way for patients to bypass the front desk to reach you directly, which makes this situation even more troubling. No patient should ever be denied medical attention because of a receptionist's personal opinion. Experiences like this explain why your office has received such poor reviews online. I am beyond angry. No one deserves to be treated this way when they are already suffering and in need of medical care.

Went in for a consultation because I have a herniated disc. My appointment was at 1 but i wasn't…read morecalled in until much later. Dr Wong however, provided me a lot of information and ways to naturally improve my disc rather than throwing me into the surgery option which i greatly appreciate. When talking about the exercises i did prior to my disc, he knew exactly what caused it and told me which exercises to stop.

Despite her credentials, we do NOT recommend Dr. Kale due to cheap and questionable billing…read morepractices. Face time with her is difficult to get, wait times are excessive, and every small question now incurs extra charge!!! Bills are itemized per question!! Our previous doctor offered thorough care for decades to us with no surprise fees -- a stark contrast to Dr. Kale's approach. She mandates an illogical and unnecessary "pre-visit" to chit chat with new patients that no other doctors mandated us, and even that visit is billed, which is unnecessary. We don't recommend her and we will never go back to her!

Disclaimer: this rating is solely based on my experience with the receptionist. My time with the…read moredoctor was great as she was very thorough in my check up and answered all the questions I had for her. I came in early to my appointment and sat in the waiting room and overheard the male receptionist apologize to the patient on the phone saying "I'm sorry if I was rude to you .... ". Although this wasn't the best first impression, I decided to brush it off as I didn't know the circumstances. When interacting with him, his overall attitude and demeanor was condescending. I didn't feel welcome coming into the office which is disappointing because I've come to this practice for my entire life. The icing on top of the cake was during the eye/vision exam. The exam is conducted directly behind the receptionist. I was told to uncover both eyes and read the bottom line (which I couldn't). I then heard the receptionist mutter under his breath something along the lines of "he couldn't read that?" It was too early in the morning for me to process that and call him out but it's pretty disappointing to hear that from a staff member, especially as I was in direct earshot of the comment. The other staff members were very nice and welcoming to me, but this kind of interaction makes me hesitant to continue my care here.

Dr. Christine Trinh is a wonderful bilingual doctor and truly is an angel. She does her job with…read moregreat care, listens attentively to all your concerns, and makes sure you receive the care you deserve. She is extremely kind, quick and resourceful. I'm so grateful to have found a doctor like her, she genuinely goes above and beyond for her patents. Thanks to people for leaving honest reviews. She is a blessing ! Good doctors are hard to find!