I read reviews sometimes to get an idea about a place, but I trust my own intuition and experiences…read moreand make my own decisions. I also don't expect more than what the business is supposed to provide, in other words - I am a big girl and know that no one is perfect. Including me, and so I don't expect that in others. We all are just doing our best. When I read about Rituals, I thought - 'whatever,' about some of the reviews. My appointment was great and they were professional from beginning to end. I felt respected and heard and the stylist did an excellent job. That's really what you want in a salon, being listened to and getting the cut, color or what have you that you came in for. It should be seamless so that you don't even have to really think about what's going on. You walk in stressed and then an hour or so later you walk out refreshed and with a nice new look. Perfect -

Absolutely phenomenal! Both the massage therapists did the best job, I loved it! Couldn't have…read moreasked for anything better, it was the perfect mood for relaxation

If you're looking for a phenomenal massage, book with Luisa at Copper Canyon Spa today…read more Recently moved to Billings and desperately needed a deep tissue massage. Was referred to Luisa and was told she worked miracles on tense, tight bodies. And were they ever right!! Luisa did not disappoint! She worked miracles with deep tissue hand massage, hot stones, warm towels, aromatherapy and more. I am SO Thankful for being referred to her. Have already booked my next appointment. Don't wait, book your appointment today, your body will Thank You!!!

Extremely good massage she took her time was was very thorough and calming atmosphereread more

Prices are a bit high for the quality so they rate 4 stars instead of 5…read more Stylists are hit or miss. I had two and eventually just had to move salons since they never could get the cuts right despite photos or/and discussion; they did know how to cut hair tho. For those who are disciples of Aveda, it doesn't appear the stylists are all Aveda Institute trained. And I'm not sure that they take notes on their clients after appointments since they couldn't remember exactly what modifications were done to the cuts at the next appointment nor could they remember individual customer preferences. Discussion amongst other customers details the same experience, but some have been happier with their stylists. The colorists are consistently good, particularly if you are looking for a consistent coloring scheme. I recommend Tony for coloring. I've used a few of the spa services and they are among the better in town but prices are high and quality is variable. I have not used waxing services, so I can't make any recommendations there.

This is by far THE MOST unprofessional and poorly run facility that I have EVER dealt with. This…read moreplace had the audacity to charge my bank twice for a gift card. Upon approaching the spa after their system charged me twice, the front desk attendant was very rude and said we'd need to take this matter up with our bank. The bank actually commented saying that this happens often with this business and reversed the second charge. This management then charged my bank AGAIN for a service I NEVER RECEIVED AND paid for twice. The one service/gift card that my spouse did redeem was less than desirable even requesting that customers book massages on weekdays and daytime hours ONLY. The spa experience was less than average as well. Please do NOT waste your time or risk your hard earned money being stolen from this horribly run facility. Their doors should be permanently closed!

Holy Relaxation Batman! Patty Johnson is amazing! Professional, personable and pleasant...my…read morefavorite P's. No matter how tense I am when I walk in, my muscles are happy jello when I leave. Between the out of this world massage and the gentle energy balance of Reiki, I leave a whole new woman. I would recommend Total Body Wellness to EVERYONE...and I do. Go see Patty today! Guys, make your girls day and book a spa day now! Or better yet, book a couples massage with Patty and Roberta and then you'll both be relaxed! Highly highly highly recommend them!

From the owner: We are a health oriented spa, specializing in: therapeutic massage, Swedish massage, deep tissue…read moremassage, couples massage, Reiki, Raindrop Therapy(TM), aromatherapy, Emotion Code, Body Code, aromatherapy sugar scrubs, ionic detox footbath, color therapy, reflexology

I have been going to Linda at Bella Spa for years. She is the most knowledgeable massage therapist…read moreI've been to in 4 different states. Whenever I am in town I make a point to see her.

I can't say enough good things about CW. I started going about a year ago. I've had several…read moreprocedures and dealt with at least half a dozen of the staff. They are all so kind, helpful, personable and knowledgeable. I always feel like I'm getting the best care possible and completely explained to me. Oh, and the entire place is so spa like you can't help but feel relaxed and pampered. It's stunning. Janine knows what she's doing with her business and the culture she nurtures. I highly recommend you visit their website to see everything they offer.

Beautiful place that offers everything beauty and wellness. Jenna is terrific! The peels have…read moretransformed my skin!!!

I have been passing through states on a road trip and stop in Montana for the night. I had found…read morethis place last minute and they took me in for an hour full body massage. The guy who gave me a massage did an awesome job and if the pressure was too rough, I would let him know and he would make the massage pressure lighter. This has helped me a lot since I have been traveling/driving for a week now. For those who are Montana residents, I would recommend this place because if it was me, I would be a regular customer.

Not a friendly environment. Use them twice they were good. Try to use them again this year looks…read morelike business is gone downhill.