Booked them for pressure washing after having them recommended by someone in my neighborhood. We communicated via Facebook messenger and he confirmed he would be out "around 9" on 3/21. I messaged him at almost 9:15 when he still had not arrived. He replied at 9:40am, stating he had to move a job ahead of mine after rain from the previous week. I would have been understanding if I had been made aware of the situation and delay, but I had to reach out to him to find out where he was and why he was late. I waited because he made it sound like it wouldn't be long because he was doing a "small job." By 11am there was no further communication and he still had not arrived. I cancelled at that point. His response from there was incredibly unprofessional (as seen in the screenshot), and each response since then has been the same. I would not recommend this company to ANYONE after my own personal experience. He continued to contact me after seeing that I posted my experience (though I originally kept the business name out of my post), and told me "not to play those games" which sounds like a potential threat. He then continued to post online about me and that he was glad he didn't have to do my house, that I "flipped my s&#t" (though I believe I kept it quite professional and honest), and he bets my house still isn't done and he doesn't care. Thankfully I found a better company (at a better price too) that was available the next day. Be aware of the owners you work with and I suggest you keep shopping if this company is ever recommended to you. read more