Jeff and I had a really good laugh as I used my own review as the recommendation I needed to give…read morehim a call to fix our toilet. 9 years later: I still remember the initial time we used his services and this time was no different. Quality and communication is top notch. He is upfront and honest. Explains exactly what the problem is, what your options are, and had everything done within an hour. As well, he kept a 5 year-old fascinated with what was going on. Future plumber in the making? We will have to see! I continue to recommend him as an honest and reasonable plumber in the area.

Great prompt service. Plumber arrived on time and charged us very fair pricing. I would recommend…read morethe Great Plumbing company to anyone

ATRE plumbing was a God sent solution to my shower plumbing problems. I called another plumber…read morethat charged me to fix the job but never got it done properly but I was so fortunate to find ATRE plumbing on the Internet. I spoke to Alex, told him my problems, he came to check the issues, took his time, resolved the problem and even gave me a detailed instructions on what happened and how it was fixed. I never care to write a review about any company but made it my duty to write one for this company. They're highly efficient, professional and polite with their work and highly recommend them for anyone that needs plumbing work done. Thanks Alex for the good job. Comfort Addy

The proudest plumber I have ever met in my life. I had a blocked toilet and I found Alex from Atre…read moredrain (via Yelp). He was very courteous and explained the entire process over the phone. He then sent text keeping me informed on his estimated arrival time and arrived promptly at the estimated arrival time. Not only he quickly unblocked the toilet, he actually explained me how a toilet works, took required and how the tool works. We need more proud professionals in the world who take pride in what they do and also explains clearly what they are doing. I wish Alex from Atre drain all the very best and I am not going to be calling anyone else for my plumbing needs in the future.

Elvis Zaya came to our house to resolve a clog in our kitchen drain. He is very knowledgeable,…read moreservice was quick and fast. Highly Recommend him!!

Price gouging. Get a quote on line before having them come. Charged over $300 for 15 minutes…read morework, to change an outdoor tap (that equates to $1,200 an hour), and I am a lifetime advantage plan member so I saved $27. I should have sent him away when I saw the quote, but, you know, he was a nice guy and he was here and I wanted it done, without having to waste another day finding somebody else. Beware, call elsewhere for a quote before letting Mr. Rooter in the door.

Mele Plumbing came to the rescue when I recently had a major house flood. Nick and Matthew were…read morequick to respond. They dealt with the initial source of the problem and then fixed the additional leaks on my 125+yr house. These guys are professional, courteous and masters of their trade. I also got them to replace the original cast iron stack of the house which was cracking and in overall bad shape. It was totally worth it! I now have piece of mind. I am really happy with their work and would highly recommend. No job is too small for this company. My plumbers for life!

Worst ever. Charged me $250 for the cheapest toilet home Depot had, selling for $125. I told them I…read moreneeded the tall toilet because I am disabled and they got the smallest possible one which I can't use! They didn't take the old caulking from the floor and they didn't caulk the new toilet! And left water all over the floor and a mess everywhere. On top of it all, they had the nerve to use the toilet!

This is a mixed review. The quality of the plumbing work was satisfactory, but the company's…read morebusiness practices are deeply troubling and, in my view, predatory. I contacted John the Plumber to replace a rotted-out J-trap under my kitchen sink. I was informed that a consultation would cost $79 + HST, after which the technician would provide a quote for the job. Before the visit, I did my due diligence. I consulted friends in the trades and researched online. The going rate for a straightforward J-trap replacement consistently fell between $350 and $500. When the technician arrived, he quoted me $829 + HST--a wildly inflated figure for such a basic job. I immediately pushed back, stating clearly that this was nearly double the expected price range. I told them to keep the $79 consultation fee and that I would find another service provider. At that point, the technician's tone noticeably shifted. After a brief call to his manager, he came back with a revised quote of $449 + HST--almost half the original price. It was an obvious and troubling sign of intentional overcharging. Since I had already paid the $79, I agreed to proceed. The final bill came to $518, which was at the high end of the acceptable range, but within reason. The technician completed the job in under two hours and the work itself was well done. My issue is not with the workmanship, but with the company's pricing tactics. It's unacceptable to offer an initial quote that is so far above industry norms, only to dramatically lower it when challenged. This suggests a business model that relies on customer ignorance or reluctance to push back--particularly troubling in an industry that often deals with urgent situations where people may feel pressured to accept whatever number is presented. What happens to the uninformed or vulnerable customer who doesn't know to question the quote? They get exploited. That is not just bad business--it's unethical. Shame on you, John the Plumber. You need to be called out for this kind of behavior. It's shady, opportunistic, and erodes consumer trust. Do better.

My Saniflo toilet was thankfully just blocked and the pump was ok. It would have been very…read moreexpensive to replace The pump. Ryen from John the Plumber was very professional and did a great job fixing the problem with it. I would recommend them to anyone who needed a plumber and would gladly hire them again. great work!! Very satisfied customer!

I requested to have a new Moen Kitchen faucet and soap dispenser installed. Micheal came and took…read moreout the old faucet and started to install the new faucet and dispenser and noticed that two gaskets were missing from the package. He was very patience and agreed to come back in the afternoon after I was able to get the missing gaskets. He did come back and finished installing everything perfectly. He was very efficient and left the work very clean. There was no extra charge for coming back to complete the installation. Thank you !

This company are most suitable for a recent lottery winner. I felt like I hired a big name Bay…read morestreet law firm at hundreds of dollars an hour. My toilet leaked, the floor gasket is bad. I am older and not feeling well that week. I should have got more estimates. I thought the whole soil stack had to be changed and digging required, for it was old cast iron. The bill was $3008 for two visits each lasting about 1 1/2 hour, the plumber came with some other guy second time after I said something about being illegal to work alone.They just changed the elbow to the flange. To be fair, add 2 hours travel. Total 5 hours. That is over $723 an hour. All the other guy did was to vacuum the floor with my shop vac and watch for leaks during final inspection. The final bill also added $607 to reset the toilet and $43 for estimating cost. With tax, that will be around $4133+ for a bad floor gasket. Are you scared by now ??

Let me count the ways this company should be avoided: 1…read more Sexist. Kept asking if "my husband and I" bought my house; if my "husband and I" were going to make a decision ... 2. wore his shoes throughout the house and made a mess 3. broke the flusher on the toilet, left it broken and left. 4. The quote for the work they wanted to do was at least 3x more expensive than two other reputable plumbers. I would give 0 stars if I could

I had a problem with my clogged basement drain which was unclogged by Angelo and later Angelo found…read morea problem with a broken pipe from my kitchen sink leading into the basement which caused leakage in the basement and rendered the kitchen sink unusable. A significant portion of the old broken pipe was embedded in concrete so Angelo fitted a new pipe. I was worried about potential extensive damage to my kitchen cabinets but Angelo found the exact spot to connect the new pipe and only a minimal amount of drywall and cabinet flooring had to be removed. I found Angelo to be courteous and knowledgeable and dedicated to doing a good job and would recommend him to others.

Absolute the best service you can't go wrong.Mike does not leave until the job is done right. Ask…read morefor Mike if you want the job done right .

Absolute horrendous service. Called for plumbing service and does not show up or give a heads…read moreup/call as to why. Then promises to show up next day, when no further updates were provided next day, I called asking for a status and the man answering the phone rudely alleged that I called to cancel (which did not happen) and then when I tried to ask what actually happened, the man rudely hung up on me. Clearly, service are NOT professional here. Skip this place if you are at all in need of a plumbing fix/any fix. I rarely leaves reviews on bad service but this place left me no choice.