Don't even try it. As a birthday treat for my friend & I we booked two deluxe spa packages. She came all the way from Sydney for this spa day. We got to the spa only to be told that they didn't have our booking - which was strange given that I was on the phone with their representative who recommended these packages to begin with!
I wrote to the owner & she emailed me back telling ME to call HER. After I called & expressed my disappointment in the Richmond spa she claimed that she would send me a 10% discount in the mail for my next treatment. Two weeks later I'm still waiting. They had no idea that it wasn't about the money but the experience!
So. Not only did they not apologise for letting us down, they didn't even try to understand & rectify the problem!!! I've been to other endotas & they have been wonderful experiences.
If you're like me & would like to splash the cash on your spa experience, AVOID Richmond endota & go to real professionals. read more