Great care!! Excellent, thorough, knowledgeable and kind for my 10 year old daughter!

My dentist and periodontist both referred me to Dr. Jessy Tseng, involving an abscess of uncertain origin. Would this mean root canal, an implant, or even worse? I had some anxiety. About the cost and the pain and implications. I was immediately reassured upon meeting Dr. Tseng. Her friendly demeanor coupled with obvious expertise put me at ease. She even sketched out the issue on paper, noting what the options would be going forward, if healing did not happen as expected. And I could take that home. How thoughtful and practical is that? It was a bit of a grind...:-). But definitely not as bad as I feared. And fortunately, the healing has been swift. And the cost was very reasonable given the high level of expertise. It's important to take care of your teeth at any age, but especially as a "senior". And I am grateful to have found Dr. Tseng. read more

Dr. Cho is my Endodontist. He is such a smart, talented, attentive, compassionate man. I had a root canal completed in October and suddenly I was having sinus/teeth pain. I was able to contact him on the weekend and he prescribed me antibiotics. His office squeezed me into another appointment as soon as possible. As a fellow clinical I appreciate his sense of accountability, and pride in his work. read more

My Dentist referred me to Dr. Cho for severe tooth pain. He was extremely professional, empathetic, and helpful. He really has a way to synthesize complex concepts that is easy for me to understand. Great guy!! read more

Dr. Frederick R Cho, DDS as part of Endodontic Associates is top notch! I was referred to this practice from my dentist across the street for a root canal and so glad great referrals like him are out there. Today I had my root canal done, and I highly recommend seeing to Dr. Cho - you will not be disappointed. It's hard enough knowing you have to have a root canal so going to someone you trust is so important. Dr. Cho's bedside manners immediately put me at ease from his down-to-earth way of interacting with me while clearly being very knowledgable about the complexities of performing root canals. For me, this is the perfect balance I always hope to find in a provider - personable and professional, but sometimes easier said than done to find that perfect fit. During the root canal procedure, I was much calmer than I had expected. After ensuring I was fully anesthetized, he talked through every step of the procedure. His assistant, Cecelia, was fantastic too, and they are a great team as she is on standby for him during the entire procedure. Then tonight, he took the time to call me to check to see how I was feeling. Wow. I thought these 'after-procedure calls' typically happen after having major surgery so it just spoke to his attentiveness and care for his patients. If I ever need another root canal in the future, I will definitely go back and see Dr. Cho. And, the team working the front desk are professional, helpful and friendly! read more

Dr. Cho is goated! He's so good at what he does and so professional! And he's a great fun guy to talk to as well. Really recommend him!

I saw Dr David Moore this morning I had a bad toothache and they fit me in which I so appreciated ! Everyone from the receptionist to the Dental Asst and Dr David Moor was very welcoming and progressional I highly recommend this office ! read more

I had terrible experience with Endodontic Associates. I make an appointment with Dr Tseng assistance one month ahead with all insurance information provided to them. One day before I went to appointment and they called me that they don't accept my insuance. It waste my long period of time. Absolutely shoddy/shady business practice. I don't recomend this dental office. read more

I was referred to Dr. David Moore by my dentist. I called the office and gave them all of my insurance information. The day before my visit the office called to tell me they stopped accepting that insurance. I asked both the staff and Dr. Moore if they would at least do me the courtesy of charging me what the insurance would have paid for the already planned procedure, which is what my dentist is doing, but they refused. Dr. Moore is technically a good Endodontist, but he showed little empathy toward me when he informed me that I had to get two teeth extracted. He was all matter of fact: "you never know what you will find etc."... not even "I am sorry , I know it is a hardship for you..." The worst part is that the office staff in general are terrible. They were abrupt, bordering on rude - both on the phone and in person. It seemed all they cared about was payments and scheduling appointments. If I had a question about charges, they disconnected me and never followed up. I went there because my dentist, whom I do trust, recommended them. I am glad I don't have to go back there nor would I recommend them to my friends. read more

I was referred here by my dentist for a root canal retreatment. 5 stars for Dr. Jessy Tseng. She was very thorough with the treatment. Right after my first session, my body had a flare up reaction and my tooth was hurting really bad. I called the office and Dr. Tseng immediately sent in rx for antibiotics and pain medications for me, which calmed down the infection pretty soon after. She called me a couple days after to check up on me and I appreciate that. Great bedside manner and always checking up on me during the procedure to make sure I'm ok. She noticed that I was dozing off during a session and offered me a bite block to ensure patient safety. I am very grateful for her attention to detail and that she tried to make sure everything is treated thoroughly and not rush through the appointments. The dental assistant seemed a bit clueless and always trying to find the right tools for the doctor. Deducting one star because the office took one+ month to follow up with me about the cost after my initial consult. Not sure why it took so long? read more

Dr. Victoria Moore is the BEST of the BEST! Highly skilled and an expert at what she does. Any patient of hers should know they are in the best hands possible. I completely trust her with the upmost confidence! Highly recommend! read more

The dental assistant, Kevin, greeted me at my consultation appointment and went through the normal procedure. Straight to the point, asked questions regarding my health, took x-rays on the teeth that were of concern. Dr. Moore gave a recommendation regarding treatment. Very honest regarding pricing, possible outcomes of treatment and took time to answer any concerns I had. Front desk and check out staff were accommodating. Was able to utilize my insurance and gave me all my option regarding payment and scheduling future appointments. read more

Pain free root canal! Minimal swelling and no pain. Dr Victoria Moore is excellent. She even found a "rare" fourth root! No hesitation in recommending this office. read more

I have a huge fear of any dental work and I have to say that Dr. Cho was absolutely amazing. I had a root canal, no fun at all, but I literally felt no pain, other than the initial shot of novacaine. He was keeping me posted on each step that was upcoming and really calmed my nerves. Both of his assistants were very patient with me as well, even had a few laughs. I highly recommend him. read more

In my opinion Dr. Cho gave me a very bad recommendation for my lower front teeth, in conjunction with a periodontist who works downstairs. Their recommendation was that I have two root canals which would hopefully save one tooth and restore bone to another one; a year of so later I would need an extraction. One root canal was performed and I had a crown placed on it, the second root canal was aborted. I got a second opinion from a specialist I trust, both of these teeth now need extraction. After spending money on root canal + crown for a tooth that now must be extracted. read more

Dr. Victoria Moore is a great endodontist. I would highly recommend Dr. Moore if you look for a endodontist.

Absolute worst experience. They're crooks!!! Did a horrible job which ended up by me loosing my tooth. Beware

Dr Cho is really great - kind and attentive and was very thoughtful in his approaching my tooth issue. The office staff lack communication that did affect my experience there. 1) they didn't tell me not to take pain killers within a certain period of time before my appt so I had to go back a second day since the 1st evaluation was inconclusive and 2) I asked if they accept my insurance and they said yes, but disclosed to me a day later they are out of network which is something that is super important to know. read more

Both Dr. Moores were great and helped me with my root canals but good lord is the front desk a hot mess. Not only did they wait 4 months to bill my insurance, it was only AFTER I emailed them to ask what was going on. That was January to April 2019. Unfortunately cracked another tooth and had to go in this October. Updated my insurance; much better coverage this time around. Went back a week later, the front desk said I had NO insurance and wanted $1500.00 up front. Showed them my insurance AGAIN and what do they do? Still demanded 50% and then billed the old insurance. Canceled my future appointment with them and I will be seeking help elsewhere. I'd give 0 stars if I could. Absolutely shoddy/shady business practice. read more

Dr. Jessy Tseng formed her opinion before any examination. She refused to listen or look at the records. She is unprofessional, condescending, and vindictive. read more

Who hugs their endodontist? I do! Dr. Chou and his staff performed a procedure that I had been kicking the can down the road for years. Years back, I had a root canal on a tooth that had major trauma from an early age. This tooth was dead and created an infection above the root. Since the root canal I had done while living abroad did not do the trick in fixing it, several endodontists and dentists recommended going in through the gum and skull. This was not something I wanted to do and was scared out of my mind. When I finally met Dr. Chou and his wonderful staff, I instantaneously felt a sense of comfort and knew this was the only place I was going to ever be able to get through this. He explained to me what he would do and assured all my fears. He promised he would make me very comfortable during and after. He could not have been more honest and true in every detail he relayed. It felt as though everyone in the office was rooting for me on that day and checking in constantly to calm my fears and get me through the surgery. I never once felt any pain and was so grateful when it was complete. That's when I gave my endodontist and his amazing nurses hugs and high fives. The healing process has gone very smoothly thanks to his detailed care instructions. Dr. Chou called me for a few days afterwards checking on me to make sure all was going well. I am beyond grateful for Dr. Chou and his surrounding staff and have been calling them my dental angels. Thank you from the bottom of my heart! I have worried about this procedure for years, and I feel so comforted knowing this infection is no longer in my body and can keep this tooth without any more worry. read more

I was referred to Dr. Moore from my dentist for a root canal. I was in extreme pain - they got me in the next day and it was a smooth experience. Dr. Moore was very sweet and understanding, walked me through the process. Over all good experience! read more

Over the holidays I found myself in quite a lot of pain. My face had swollen up and I could barely see out of one eye, I had a tooth that went bad-- an abscess tooth. I was worried what would happen. At that point, I looked as if I had been in a boxing match and lost the first few rounds. I came in to E.A. and was treated with such amazing care. My doctor, Fredrick Cho, came in and calming explained what was going to happen. I had to go through a few surgeries (taking about a month) before we could attempt to do a root canal. We must have spent 3-4 hours on the last surgery because I have "long curvy roots." The poor guy had his work cut out for him. His support staff along with the secretaries were very accommodating. I'm pretty nervous going into a dentist's office and they helped keep my hopes up. The secretary was able to fit me in the schedule with ease. Dr. Cho is a very kind, helpful human being who helped lighten the mood with a bit of laughter. Thank goodness I was directed to Dr. Cho. He was able to fit me in as an emergency right before Christmas and helped me through this experience. read more

This review is of Dr. Frederick Cho and his staff. Dr. Cho has an excellent bedside manner and takes the time to explain the problem and solution to his patients before performing any procedures. If there are three treatment options, he will explain all options by giving the pros and cons of each, as well as his professional opinion to help the patient come to an informed decision for the treatment of their teeth. If any problems arise during treatment, Dr. Cho is always sure to let the patient know, so there is never a time when you don't know what's going on. I found that very comforting. Robyn and Courtney, Dr. Cho's dental assistants are both very sweet. They do everything that they can to ensure that you are comfortable while in their and Dr. Cho's care. During any breaks, Robyn and Courtney always ask if you're doing OK or feeling any pain. And before leaving, Robyn asked me 2-3 times to make sure I had extra Tylenol/Advil packets so I wouldn't be in pain later. The front office staff are nice and courteous, and wear color coordinated shirts according to the day of the week. They try to accommodate your schedule as much as possible; For example, Rhonda knew that I needed treatment completed before a certain date and held a spot that had opened up to see if I wanted it before scheduling another patient. I've only called the office a few times, but have never been put on hold to speak with someone. The interior of the office is a bit dated and small, but I'd rather have competent care in a small dental treatment room than a fancy dental office with mediocre care. I trust Dr. Cho's experience and expertise and feel well taken care of by him and his when leaving the office. read more

Dr. Cho squeezed me in before the holidays and took care of a root canal for me. The staff is super professional and his assistant was so attentive. I never imagined having a root canal being this easy. Thank you so much Dr. Cho and staff for taking such good care of me. The procedure was so fast and painless. Highly recommend them to anyone looking for an excellent endodontist. read more

Endodontic Associates - Painless!!! Thanks Dr. Cho! - Endodontists Near Me - San Mateo, California

I had an extremely disappointing experience while trying to make an appt to see Dr. Moore. In a period of 3 years I canceled appointments with this office 2 times. Calling both times to notify them, one due to a car accident on the way to her office. When calling the office today to find out why no one is returning my phone calls for another appt ( I have multiple teeth being worked on) I was notified by the receptionist that it was thought that it would be better if I went to another endodontist. I have already been to 2!!! SHE was supposed to be the specialist! I would give them zero stars if I could. Unbelievable! read more

I've been a patient of Dr. Victoria and Dr. David Jr. Moore, yes they're brother and sister, for many years now. Most recently my son and daughter as well. In my experience, they have been nothing short of great. My son had a very bad fall that resulted in the breaking of both permanent front teeth. Dr. David Jr. has worked tirelessly to save both teeth and to avoid a root canal. I can't remember in recent history a Dr. so committed to explaining every step of each procedure and there have been many. In a very odd way, my son actually looks forward to seeing Dr David Jr. My daughter bent her permanent front tooth from a game of tag gone awry. Again, proceeding as conservatively as possible Dr. Victoria has avoided any type of surgical intervention and maintained a watch and asess approach. As for myself, they have revised two previous root canals, poorly performed by another endodontist. Four years later the revised root canals are working perfectly. I can't thank the good Dr's enough for taking such good care of my kids and me. read more

The service I received here was absolutely stellar. I am new to the San Francisco area and had an emergency with a tooth that was causing severe pain. With no history or background regarding my dental care, Dr. David Moore, Jr. treated me with a sense of urgency while investigating the root cause of the problem. The staff even stayed after hours to work on the tooth. Not only did he fix the problem, but he also provided a thorough explanation as to what could have caused this. Lastly, he called my personal cell phone the next day (which was a weekend) to check on me and ensure my pain was gone. I highly recommend Dr. David Moore, Jr. and I will continue to see him for any in-depth dental work required. read more

I came in for my first root canal and will never go back. Main reason: major pain during/right after the procedure and ridiculous headache requiring painkillers for a week. This place reminds me of a factory. You sit in a chair in a huge room full of dental chairs, and you can hear pretty much everything that's being discussed in the chairs next to you. At many points the doctor was talking to the patient next to me, and I kept jumping out of my chair when he said things like "you've got an infection that's progressed so far it's going to be difficult to remove". Also the patient next to me had a grating voice every time he complained. There was no way to feel calm in that setting. Dr. Cho sat down and explained everything carefully. Plus one star for effort. Only 1/2 the procedure would be done that day. It was THE MOST PAINFUL procedure I've ever experienced, dental or no. Now I've done a ton of dental procedures, from getting 4 teeth pulled, braces twice, and all wisdom teeth removed without being knocked out. I can deal with pain. This root canal attempt included me feeling every single needle shoved into my tooth, a stabbing pain that continued for 2 days, and a terrible headache that required painkillers for an entire week. They did not use enough novocaine and was very rough when performing the procedure. In addition, they could not complete the entire root canal in a 1.5 hour session. On my way out my head was throbbing and the tooth area hurt so bad I felt like throwing up. They told me this was "normal" and that I needed to come back to finish the second 1/2 of the treatment. As I drove home the stabbing did not stop, and I barely made it home. My mom had to convince the office that I really needed vicodin right away. They kept saying I shouldn't need it at all. Obviously that was not the case. There's no way I was going back to that office to finish the other 1/2! I talked to a bunch of people who'd had root canals, and I should NOT have felt any pain. Potential patients beware! Plus one star for the billing department working with me on this one. read more

If you like multiple root canals on the same tooth, this is the place!!! If you like being told that you don't have an infection and you're faking it for the antibiotics, then you are a perfect patient for Victoria Moore!!! If you like to make multiple phone calls with no response, getting treated like crap by staff, ineffectual nurses who have no compunction about scratching up your gums, and a nasty receptionist, well you know ... read more

Dr David Moore Jr is great! he did a root canal for me on an impacted tooth that had been bothering me for like 5+ years so YES it was BAD!! first procedure was intense, but Dr David Moore was great on the pain, I actually want to really point out, I feel like he did such a good job on the needles and shots because out of like all 6 or 7 dentist i have been to in my life, he seemed the most gentle and knowledgeable about how to numb you up the best and where so he is definetly a go to if your scared of needles. Also, Dr. Moore Jr. sat down with me quite a few times and talked everything over with me and gave me a lot of time and ideas on what to do with this tooth of mine. I also really enjoyed his short conversations during my procedure, I tend to get really anxiety ish around these things and talking eases me so I appreciated all of his short talk to ease my anxiety. He explains everything to you, definetly lets you chose what you think is best although he will give you his advice. Over all I think he's a wonderful dentist and I would and will go back to him. THX Dr. David Moore Jr for fixing my teeth!!!! Nowwww...on to the staff, I had to include this because ...well yes...it does bother me! I cannot speak about the dental assistants because they where all very sweet and wonderful, but I will give my two cents about the front staff..RUDE AND ATTITUDE!! I rushed in like 10 min late one day from work and all front staff where making smart comments and giving me dirty looks..like some high school drama..if you women are reading this..GROW UP!!! don't take your anger out on me because your stuck behind a desk all day! I hope these woman learn to be nicer to there patietns because right or wrong at the end of the day we are the ones helping you get your paycheck! read more

I was due to go on vacation in a week. I had this painful toothache in my lower right side and I came to discover I need a root canal. I called on a Monday morning hoping I can get in before my vacation. They were able to get me in that day. I saw Dr. David Moore. He sat me down and explained the issues I was having, explained the procedure and ensured I was comfortable and explained everything as he was doing it. He was very professional and very exprienced at what he does. His assistant and front staff were very friendly and professional. He even called me personally the next day to see how I was doing. Dr. Moore rocks!!!! 5 stars in my book!!! read more

I mean. I dont think anyone enjoys a root canal. I came to Dr. Cho due to a root canal failure for one of my front teeth. I was super uncomfortable and Fred was dedicated to helping me get the right solve. He walked me through the process and without pressure to make a decision right then and there- I didn't feel like I was getting upsold on any unnecessarily services or anything like that. Long story short, a re-do of a root canal is a two step process, part one was the longest and took about an hour and a half. After the procedure I was in unbearable pain and super uncomfortable. I called and immediately Fred got me in- took and look and helped with pain management. Today I got the second, and last part of the root canal, so far in zero pain. What sold me was that when I was leaving today I realized he had accidentally got bleach on my fairly expensive sweater. It was totally my fault for not watching what I was wearing for this procedure, but he was extremely apologetic and made it up to me in (which wasn't necessarily at all, but the kindest and sweetest gesture ever) totally sold. read more

Dr. David Moore JR. Did my root canal because my tooth was hurting really bad, they got me an appointment the same day, and it was the most pleasant dental experience I have ever had!!!! Working in the dental field myself I was very pleased with their kindness, attention, and knowledge. read more

I came into this endodontic office with a referral from my dentist. I had some pain with one tooth in particular and was very concerned since I had a filling placed there more than 10 years ago. I have always feared medical procedures and was on the edge until I met with Dr. David Moore Jr. He has excellent bedside manner and did some diagnostic tests to test my teeth and gums. His conclusion was that my problem wasn't a tooth/gum problem at all but instead a vitamin deficiency! He was right! I had blood work ordered by my primary care physician that showed several vitamin deficiencies and I began taking vitamin supplements and my pain/burning sensation has since subsided. I appreciate his honesty and the time he spent explaining my problem and I'm even more happy that I didn't need a root canal. read more

Since Dr. David Moore, Sr., retired (and he is both a very skilled and a very caring and pleasant dentist), this place has turned into a dental mill. You are nothing but an insurance number to them. All the bad reviews about his daughter are true. They routinely overbook multiple patients for a single time slot, in order to get as many people in the door as possible. Then when you show up for your appointment, they make you wait for an hour to 90 minutes before they call your name. When you arrive, they won't tell you that you have a long wait time ahead of you. So you sit there and you wait and you wait and you wait more and no one will come out to tell you when you will see the doctor. Finally, some office assistant comes out and calls your name. No hello, no apologies for making you wait 90 minutes passed your appointment time! They seat you in an office and make you wait another 20-30 minutes and if or when you ask when you can see the doctor, they come back and tell you, "Oh, she can't see you right away and we need to reschedule you for another day." Excuse me? Right away??? "Right away" would have been two hours ago at my appointment time! There are far too many good endodontists in this town. Do not waste your time at this dental mill. read more

Unbelievable receptionist service. Rude and no help. No reminder call. I had to call in a day before to confirm and got very impatient answer read more

Terrible experience. Writhing in pain and he continued to probe my tooth, right into the nerve . If you're looking for medieval barbarism , this is your place. Couldn't save the tooth; left in horrible pain with a recommendation to take Tylenol, a prescription for an antibiotic with the wrong name on it, and to get the tooth pulled. Oh, and a $450 bill. read more

Called on a weekday at 12:30 PM. head the answering machine came on and said the office is now closed. Ok Office hours M-F 8-Noon, and 1:30 to 5PM. FIne So I called back at 1:45PM, and the same damn message came on again. Why does medical and dental front desks often lack customer service? Don't their bosses(the actual dentists and doctors know their the front desk customer service suck? Goodness gracious! read more

My 95 year-old dad was referred here for root canal on his top front tooth. Dad has severe curvature of spine, and laying prone in a dentist chair for an hour would be a big challenge for him and everyone else. Moore and his staff did everything possible to make Dad comfortable throughout each visit. All were KIND to him as well as understanding and patient. This definitely was not an easy case, and I am very grateful that the office took it on with kindness as well as professionalism. read more