I was treated in the Union Lake Commerce office.
While the care was wonderful by Dr. Chimelak, the billing practices of the office staff are bordering on unethical.
I was quoted an out of pocket cost for my services, which I brought to the appointment. 1-2 months later I was sent an additional bill. When I called to question it, the Office Manager explained my insurance was in fact NOT run and thus the fee for service did not include an extra $140 to the +$600 I paid. When I asked how this occurred, the first excuse was the person "no longer works here" and with further questioning she admitted they in fact have no processes or procedures set up to verify insurance and so the quote they give you can always be wrong. After having conversations about this, I was told it would be "discussed with the doctor" and she would call me back. Never got a call, just a collection agency letter.
Thus, they provide you with the wrong price, you get the work done, then they send you additional bills, and send you to a credit agency.
So, you can get your work done here, for prices unknown.
A prime example of what is wrong with the entire healthcare industry. Poor processes, who care attitudes with the power to affect your credit. read more