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ENDARI NANCY DDS PA

3.0 (2 reviews)

Services - ENDARI NANCY DDS PA

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

ENDARI NANCY DDS PA Photos

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Harper Reba Copley, DDS

Harper Reba Copley, DDS

(3 reviews)

If I could give no stars I would…read more My son went to Dr. Harper's office with a very apparent abscess. His face was swollen very badly. He had been in her office last year and was told there was nothing that they could see that was a problem. He knew there was a problem and tried to go to another dentist, but being young and not knowing how insurance works, the dentist he tried to go see told him they didn't take his insurance but they gave him an antibiotic to take. He took the meds and the issue went away, but it came back with a vengeance last Wednesday (5/29/19). He called Dr. Harper's office even though he really didn't want to, but at least he was an established patient. They didn't act as of there was any urgency and told him to come in at 11:00 Thursday morning. I got a call from that night saying they "forgot" Dr. Harper wouldn't be in the office until Monday. How do you forget that? I asked if they had a dentist that was on call in the event of an emergency and was told they did. I advised my son to go to an urgent care because he had trouble sleeping the night before because he was in pain. He went and they doctor at urgent care saw immediately that there was a serious issue and prescribed him a pain med and an antibiotic. At least this got something started, right? My son went to his appointment and with a very badly swollen face, they didn't see it as an emergency and didn't call the dentist that was on call for them. They made him an appointment for Monday and told him to come back. Friday morning he wakes up with his face even more swollen and now his eye is swollen almost shut as well. My sister took him to the emergency room where he was seen and they did a CAT scan. He was told that the infection was close to or already in his sinus cavity and if a clot formed and burst it could cause a serious problem...even death. The emergency room called around Beaumont to try to find an oral surgeon who could help my son, but there wasn't one available. Baptist Hospital immediately decided that he needed to go to Galveston where there was a surgeon available. As they were leaving Beaumont, I left Austin to meet them at Jennie Sealy Hospital. He was given IV antibiotics and pain meds and was watched over night, and to allow the swelling go down before surgery. He went into surgery Saturday morning. The surgeon pulled two molars and the wisdom tooth on the top right, and had to drain the infection. When he got back to his room he developed a black eye from the procedure because they had to do so much to the inside of his face. If my son was not living with my sister he may not have known how urgent it was to get somewhere to be seen. I went by Dr. Harper's office before I left Beaumont to get back to Austin. I gave them a piece of my mind. They didn't care about my son. They didn't care enough to get him the kind of help he needed when he needed it. As I was talking I made them look at the picture of my son from Thursday morning. I kept my composure all weekend because I had to take care of my son, but I let them have it in that office. Upon hearing that I went and chewed them out, my mother AND my mother-in-law both told me that they have had bad experiences with this office. Both said the treatment they have gotten was bad, with my mother-in-law saying they broke a crown on a tooth not once, but twice and one time she was in that office for six hours because of their incompetence. Find another dentist in Beaumont, this one is not worth the ink on her diploma and her staff sucks. They were whispering about me while I was standing just outside the window at the desk and I told them to just keep talking because nothing that they thought was as bad as what I think about them.

Dr. Harper and her staff are excellent, I went in for an upper and lower crown both in the same…read moreday. Their state-of-the-art equipment allowed them to digitally complete a 3-D scan of my teeth and using their in-house CNC machine, create the best replica of my teeth possible - they feel like my original teeth. Dr. Harper's attention to detail and concern for my comfort made me feel like I was the most important patient she was seeing that day. The whole process only took 3.5 hours and I couldn't be happier with their professionalism and patient care.

ENDARI NANCY DDS PA - generaldentistry - Updated May 2026

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