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Encounters Natural Healing

5.0 (13 reviews)

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Review Highlights - Encounters Natural Healing

He is so knowledgeable -- of Eastern and Western medicine -- and takes time to explain things so you can understand it.

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Way of Wellness Healthcare

Way of Wellness Healthcare

4.8(249 reviews)
1.4 miWest San Jose

I started acupuncture for my allergies after years of trying everything else. I've been on…read moreimmunotherapy for over five years and still had miserable symptoms every spring and winter. I had read that not everyone gets relief from acupuncture, but it was worth a shot for me since it was my last resort, and I am so glad I did! Before acupuncture last spring, I was taking allergy pills twice a day, using a daily nasal spray and eye drops daily, just to get through the season. After just a couple of weeks of treatment, I was able to sit outside with pollen literally falling on me and have no symptoms! I was also able to reduce my medications down to one pill a day. That had never happened to me before. I'm now back again because my symptoms returned in the winter, and I feel confident knowing this is something that actually helps when nothing else has. If you're someone who's been told "this is just how it is" with allergies, I can't recommend acupuncture here enough. It's made a meaningful difference in my quality of life. Dr. Shasta has also tailored treatments if I'm feeling other issues, like last time helped me with my stomach pain. She is very thoughtful and caring and I am so glad I found her.

I wanted to be proactive with my fertility journey so I started seeing Shasta for acupuncture twice…read morea week in the first month of trying to conceive. I had a history of irregular cycles and shortly after seeing her regularly, my cycle went back to a 30-31 day cycle. These appointments were such a nice reprieve from my day and an amazing reset. She helped my nervous system calm down and improved my sleep. I got pregnant after 7 months of intentionally trying and am currently 18 weeks pregnant. I loved having Shasta be part of my fertility journey.

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Way of Wellness Healthcare
Way of Wellness Healthcare
Way of Wellness Healthcare

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Justin Lo, MD - Dr. Justin, Lo MD

Justin Lo, MD

3.7(25 reviews)
3.8 miRose Garden

I visited Dr. Justin Lo for a few minutes consultation on2/9/2022 and my insurance was processed my…read moreportion of the payment was paid on 7/6/2022 and the account was paid off. All of a sudden in December of 2024 I received an invoice that the service on 2:2022 was not paid !! I immediately contacted them provided a copy of cancelled Check showing payment was paid in 2022. spoke to his incompetent and unprofessional staff, and yet still receiving invoices about this paid service. This is beyond unprofessional.

I can't say enough good things about Dr. Justin Lo and his incredible staff. After struggling with…read moreneck pain going down To my shoulder and Arm. after few visits with him he decided to do a out patient procedure. Icouldn't have asked for a better experience. From the moment I walked in, it was clear that the entire team worked seamlessly together. They were organized, professional, and made me feel completely comfortable every step of the way. Dr. Lo assured me that I would start noticing a difference in about five days, but to my surprise, I felt relief the very same night! I slept through the night without any discomfort for the first time in ages. To top it all off, I received a follow-up call this morning to check on how I was doing--such a thoughtful touch that really shows they care about their patients. Dr. Lo and his staff went above and beyond, and I am beyond grateful. If you're looking for a compassionate, knowledgeable doctor with a fantastic team, I highly recommend Dr. Justin Lo!

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Justin Lo, MD - Dr. Justin Lo, MD

Dr. Justin Lo, MD

Justin Lo, MD - Pain Care of Silicon Valley

Pain Care of Silicon Valley

Justin Lo, MD - Dr. Justin Lo, MD

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Dr. Justin Lo, MD

OPTM Physical Therapy of Saratoga

OPTM Physical Therapy of Saratoga

4.1(86 reviews)
1.1 mi

I found OPTM Saratoga to be a very professional organisation. The therapists are focused on the…read morepatient's ailment and do their best to ensure its resolution. The personal care by the therapist, Todd R, helped me overcome my neck and, thereafter, my knee pain, in a time-bound manner. OPTM concentrates on one issue, resolves it, and then takes up the next. I took specific sessions for the neck and then for the knee. I could get both issues resolved. At OPTM, patient progress is reviewed and recorded on every visit and compared to the problem assessment done during the first visit. A periodic review is conducted by another therapist to ensure unbiased feedback. The system at OPTM Saratoga is simple, friendly, and focused. Entire credit for this clockwise precision goes to the Clinic Director, Benjamin Turner. It is his leadership which has been instrumental in ensuring professionalism at every step. I found all at OPTM are kind, courteous, and respectful. Ms Emerald is at the reception, and she, along with the other staff, ensures that patient scheduling and check-ins are to the satisfaction of each patient. It is challenging at times, but she does it with a smile. Cleanliness, hygiene, and seemingly negligible matters are taken care of for every patient. All in all, I am totally satisfied, and now my wife is getting her treatment here.

I began treatment at OPTM Saratoga earlier this year with Shea, who did an excellent job assessing…read morethe root causes of my knee pain and creating a clear step-by-step plan for recovery. I had struggled with knee pain for over five years without proper treatment due to the pandemic and insurance issues, so I was very encouraged by the progress I made under her care. After about three months, I was able to return to light running and felt better than I had in years. Unfortunately, midway through my recovery, I developed Achilles pain--a normal setback as Shea explained. She adjusted my program, and with another three months of treatment I felt strong again, with both my knee and Achilles finally improving. However, just before Shea's maternity leave, her intern increased the intensity of my exercises with a combination of Bulgarian split squats, Nordics, Copenhagen planks, and plyometric jumps. This pushed me far beyond what my knee could tolerate, resulting in a painful setback and significant swelling--essentially undoing months of progress. While I was devastated, I didn't blame Shea or the intern, as I knew the intention was to help. I still believed in the program and wanted to continue treatment. When Shea left, she referred me to Ben. In our first session, he identified posture issues and asymmetries in my range of motion, giving me two exercises that initially seemed to help. However, when I returned three weeks later, the tone of treatment completely changed. After I explained that a short session on the elliptical triggered a flare-up, Ben dismissed my concerns, saying, "Even an old woman can do 10 minutes on the elliptical," and suggested I see a doctor instead. I explained that doctors had found nothing structurally wrong with my knee and that physical therapy had been the only effective treatment. He then told me that there is nothing wrong with me contrary to his initial assessment and that he treats "sick people" and I'm healthy and he therefore will discharge me. I left that session shocked, in pain, and extremely disappointed. Not only did I feel dismissed, but I also felt there was a complete lack of compassion or professionalism. Despite always showing respect and gratitude for my therapists, I was met with arrogance and indifference at a time when I was still struggling and seeking help. While I am grateful for Shea's excellent care and the progress I made with her, my experience with Ben was profoundly discouraging and left me questioning the quality and consistency of treatment at OPTM Saratoga.

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OPTM Physical Therapy of Saratoga
OPTM Physical Therapy of Saratoga
OPTM Physical Therapy of Saratoga

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Hasti Fashandi, ND - Entry/waiting area

Hasti Fashandi, ND

4.9(58 reviews)
4.4 mi

Just an update to piggyback my previous review 4 years ago. Dr. Fashandi is a wonderful caring and…read moreempathetic professional that really wants to find the root cause of issues and help the body heal. This is not something traditional medicine does. I continue to see her as the toxin issue in my body has caused so many symptoms and no other doctor has ever tried to address the issue, just cover up symptoms. Many of them have improved. When new or old symptoms pop up, she addresses them head on with a treatment plan. I originally saw her at her previous clinic but was seen recently in her "new" location. It's absolutely lovely - warm and inviting just like the doctor and staff! Dr. Fashandi goes above and beyond to help and responds even outside of office hours to make sure the patient is taken care of. She is an amazing doctor and human being and I'm so thankful for her!

I chose to leave a Naturopath (a very established, large practice in Los Gatos) I'd been with for a…read moreVERY long time due to continued unscrupulous business practices, and had to find a replacement quickly. I've been on HRT for almost two decades and wanted to continue since it has been a life-changer! Dr. Fashandi had excellent reviews and I was lucky enough to get an appointment fairly quickly. It's been several months and I am beyond happy with my care. She has a warm, caring demeanor and her staff is always super prompt to return calls and emails. So happy I discovered her! If you're looking for a Naturopath, I highly recommend Dr Fashandi's practice!

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Hasti Fashandi, ND - 6 months and counting!

6 months and counting!

Hasti Fashandi, ND - Calm and soothing waiting area

Calm and soothing waiting area

Hasti Fashandi, ND - Entry/waiting area

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Entry/waiting area

Encounters Natural Healing - acupuncture - Updated May 2026

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